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Spitzer Buick GMC Parma

Parma, OH

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Employees
Reviews
Vehicles
4.3
1,259 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 1,259 reviews

March 03, 2024

Fast service. Price was good. Explained work that was performed. No problems. Big screen tv was nice. More than 3 words. More

by Michael
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Mar 04, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your great feedback, Michael! We look forward to seeing you again.

March 03, 2024

They did exactly what I went there for. All of the service was completed in a timely manner More

by GARY.CANUTE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Semproch
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Mar 04, 2024 -

Spitzer Buick GMC Parma responded

Thank you for writing the wonderful review! We are happy to hear of your satisfaction during your visit. We look forward to the opportunity to assist with any service your car might need in the future!

March 03, 2024

Friendly professional She made me aware of awards that I had on my account to help pay for my services More

by HHOCKEYPUC
Recommend Dealer
Yes
Employees Worked With
I think Haley
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Mar 04, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your 5-star review! If there is ever anything more that we may help you with, please do not hesitate to let us know!

March 02, 2024

Great salesman ? ? Yes ?? ?? ?? ?? Salesman was very knowledgeable and a good person felt like home More

by 1rjc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yes ??
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Mar 04, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are so glad to provide you with a top-notch experience. Please do not hesitate to let us know how we may be of further service to you.

March 02, 2024

The work done was good. But, I had a 9:45 appointment for an oil change and tire rotation but the job wasn't completed until 11:45. 2 full hours is too long. More

by imagetelepaul
Recommend Dealer
No
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March 01, 2024

Check in was handled smoothly. Dominic notified me that since I was replacing the cabin filter to also replace the air filter which was on the service brochure. More

by STEVEKALAS
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
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Mar 01, 2024 -

Spitzer Buick GMC Parma responded

Thank you for leaving Dominic this positive review! We greatly appreciate the opportunity to provide you with 5-star service. Our guests' satisfaction is our utmost priority. Safe travels until we meet again!

March 01, 2024

Smooth and enjoyable He took care of me unlike other car salesmen I've done deals with More

by kencook973
Recommend Dealer
Yes
Employees Worked With
Darryl Mercer
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Mar 01, 2024 -

Spitzer Buick GMC Parma responded

Thank you for sharing the positive experience you had with our team! We are so glad to get your automotive taken care of. Providing thorough and efficient service is so important to us. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 01, 2024

McKoy Kendrick is a class act excellent customer service at it's best! Mr. Kendrick represents your company well! More

by AJoy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
McKoy Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your time to leave McKoy this great feedback! It's always a pleasure hearing from our wonderful customers! Please let us know if we can be of assistance in the future.

February 29, 2024

My visit was for a LOF and recall work. The service department was great as usual, especially Tim Kubow who went out of his way to make sure that we were satisfied. I have alwats trusted my More

by retired, bh1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
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Feb 29, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your wonderful review! Offering thorough and efficient service is so important to us, and we are glad that Tim provided you with nothing less. We hope to see you again!

February 28, 2024

Ron and travis were absolutely awesome. .. Took care of my car from a different dealership and as soon as I lemon law that car I'm taking them both for beers after I go to the Gmc place an More

by The_Polak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron was a xxxx blast promote that guy , Steve Cseke, Travis Freeman
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Feb 29, 2024 -

Spitzer Buick GMC Parma responded

Congratulations on your new vehicle! We are always here to provide you with the remarkable experience that you so much deserve. Ron and Travis will be honored to know how greatly you valued their efforts, and will be awaiting the opportunity to work with you again!

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