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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
818 Reviews

818 Reviews of Spitzer Buick GMC Parma - Service Center

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January 29, 2024

Everyone was very nice and professional. I was happy that I could keep my back seats folded down. I also was pleasantly surprised that I was able to pay for the service with points. More

by tiffanyschleich
Recommend Dealer
Yes
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Jan 30, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your positive review, Tiffany! It's great to know our team could provide you with top-notch service. Our guests' satisfaction is our utmost priority. Please do not hesitate to let us know if there is ever anything more that we may help you with.

January 29, 2024

Very nice, the team treat us very well Very nice, the service team work quickly and smoothly on my vechile More

by KMMMOSER24
Recommend Dealer
Yes
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Jan 30, 2024 -

Spitzer Buick GMC Parma responded

We are happy to hear that our team could provide you with quality and efficient service. Thank you so much for your wonderful review! It is our pleasure to assist you in any way possible. Take care!

January 29, 2024

They have always treated me like one of the family. Even the gentleman that I purchased the car from dropped me a line. I've stopped there with minor GPS problems and they have always taken care of me More

by bigal32347
Recommend Dealer
Yes
Employees Worked With
Forgot the young lady's name but very nice
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Jan 30, 2024 -

Spitzer Buick GMC Parma responded

Thank you for sharing the positive experience! We are honored to have had the opportunity to work with you, and happy to provide you with 5-star service. Wishing you the warmest congratulations on your new vehicle!

January 29, 2024

It was okay. the timing was awesome. Two hours was my wait time, and it was finished at that time. I give u a ??up. More

by LOVELYLADY48
Recommend Dealer
Yes
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Jan 30, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. We hope to see you again the next time your vehicle is ready for service!

January 29, 2024

It was fine From what I can see the issue has been resolved Thank you More

by CANDACE.PUMA
Recommend Dealer
Yes
Employees Worked With
Mitch
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Jan 30, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your positive review, Candace! We greatly appreciate the opportunity to work with you, and provide you with top-notch service. Please do not hesitate to let us know how we may be of further assistance to you in the future.

January 28, 2024

Exceptional customer service. Always have done a great job every time I come. Well taken care of. Happy with service More

by debdolin1
Recommend Dealer
Yes
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Jan 30, 2024 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this 5-star rating! We are so glad that our team took great care of you. Our guests' satisfaction is our utmost priority. Please do not hesitate to let us know if there is ever anything more that we may help you with.

January 28, 2024

No Not interest in answering busy doing other things No no no no no no More

by mary.gordon
Recommend Dealer
Yes
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Jan 30, 2024 -

Spitzer Buick GMC Parma responded

Thank you for the 5-star review, Mary! We look forward to seeing you again.

January 28, 2024

Greeted immediately. Fast drop off. Took all day snd I had a 7:30 am appointment but they did a lot of work More

by DPROVINCE
Recommend Dealer
Yes
Employees Worked With
Selena
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Jan 30, 2024 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this positive review! We are happy to hear that our team could provide you with top-notch service. It is our pleasure to assist you in any way possible. Please do not hesitate to let us know how we may be of further assistance to you.

January 27, 2024

Wonderful No Surprised that they were so kind and helpful Felt very taken care of More

by Ntm1956
Recommend Dealer
Yes
Employees Worked With
Dominic defino
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Jan 30, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are so glad that our team could provide you with a 5-star experience. If there is ever anything more that we may help you with, please do not hesitate to let us know.

January 27, 2024

Came in for oil change and tire rotation. Tires not rotated. 2 hours to drain oil and refill. Rear brakes not inspected. Do not believe front brakes were inspected because wheels not removed. More

by Uncletim
Recommend Dealer
No
Employees Worked With
Service desk staff and tech Jaidyn Keene.
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