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Spitzer CDJR Mansfield

Ontario, OH

Overview
Employees
Reviews
Vehicles
4.8
1,271 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram. Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
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1777 W 4th St

Ontario, OH

44906

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Showing 1,271 reviews

October 03, 2023

Brake was done well and within a few hours allowing to pick up my vehicle early afternoon. More

by rfeasel2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your excellent review! We are honored to have had the opportunity to work with you, and we are glad that our team provided you with a seamless, 5-star experience. It is our pleasure to assist you in any way possible!

October 02, 2023

Spitzer takes care of all my maintenance needs. The service department is great to work with. More

by RONDASUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Zappone-Curvin
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Oct 02, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

Oct 02, 2023 -

RONDASUE responded

Tiffany Zappone-Curvin is customer service rep that takes care of all my needs! Thank you Tiffany!

October 01, 2023

The service department did a great job. They were friendly and timely on the appointment. More

by mitch.payne07
Recommend Dealer
Yes
Employees Worked With
Do not remember name
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Oct 02, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your positive review! We are so glad that our team took great care of you. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to let us know!

October 01, 2023

Friendly knowledgeable helpful Kendra was great I have been coming here for years and they are all great! More

by loriujvari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra and Tiffany
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Oct 02, 2023 -

Spitzer CDJR Mansfield responded

Thank you for sharing the positive experience you had with Kendra! We are so glad that they took great care of you and your vehicle. Our guests' satisfaction is our utmost priority. We look forward to serving all your automotive needs!

October 01, 2023

C D J R is clean, friendly people, and straight to the point. Thank you! More

by JWMCAFEE00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Oct 02, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your positive review! We are excited to provide you with a smooth, 5-star experience. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

October 01, 2023

Very nice and customer friendly, I felt like home as soon as I walked in the door! More

by TYLER50MANGRUM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Hamm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Mahek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Spitzer CDJR Mansfield responded

Offering quality and efficient service is so important to us, and we are glad our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Thank you for taking the time to leave this great review. Please do not hesitate to give us a call if anything!

September 30, 2023

I have always had great service. The Service Advisors have explained things when needed to me about my service. More

by mbrumenschenkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your positive review! We are happy to hear that our team could provide you with top-notch service throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to let us know if there is ever anything more that we may help you with!

September 30, 2023

They are all so friendly. It didn't take that long for the service department to complete the work on my truck. More

by JYBART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Potoczny
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Oct 02, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your positive review! We are glad that our team could provide you with a 5-star experience. Your satisfaction means so much to us. We look forward to your next service appointment on your truck!

September 30, 2023

Associates are very friendly and helpful. Answered all my questions and made the process for my oil change and tire rotation a breeze. I needed my front wheel bearings replaced and the offere More

by milligants
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2023 -

milligants responded

Yes this what I wrote about my service experience with Spitzers

Sep 30, 2023 -

milligants responded

This is what I wrote

Oct 02, 2023 -

Spitzer CDJR Mansfield responded

Thank you for sharing the positive experience you had with us! We are so glad that the team could provide you with the quality care that you deserve. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service!

September 29, 2023

Great place to take your car for service. They are friendly and knowledgeable. Kendra Weaver was excellent in informing me on the upcoming sales and keeping me updated on the service that was More

by jt125tt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra, Weaver
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Oct 02, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your wonderful feedback! We are honored that you took the time to visit us, and we are so glad that Kendra took great care of you and made your experience with us both smooth and successful. It is our pleasure to assist you in any way possible. Safe travels!

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