Spitzer CDJR Mansfield

Great experience Great place to buy a car I would recommend going there to buy they stayed late to wait on us to drive from Columbus so we could finish the deal Great place to buy a car I would recommend going there to buy they stayed late to wait on us to drive from Columbus so we could finish the deal More

Unbelievably amazing I am a first time car buyer and I wouldnt change anything about this experience. Ron took his time off the clock to get my information together for th I am a first time car buyer and I wouldnt change anything about this experience. Ron took his time off the clock to get my information together for the following day. He was very friendly and welcoming. He explained everything to me about the vehicle all the steps with financing and what I needed to do to take the escape home. He was very nice and encouraging and professional. If I could give this a 1000 stars I would. More

Salesman is why we purchased here! While we were not thrilled with the finance man at the dealership the salesman that we worked with was wonderful. He was available and helped even on While we were not thrilled with the finance man at the dealership the salesman that we worked with was wonderful. He was available and helped even on his days off! So far we are happy with the car and just praying it was the best choice. Thank you Josh! Anyone looking for a car definitely see Josh at Spitzer. Whether new or used he will do all he can. More

Ram Big Horn issue I bought a 2014 Big Horn in 2016 from Spitzer in Cleveland. A few weeks later I took it back as it was not going into a passing gear fast enough. I wa I bought a 2014 Big Horn in 2016 from Spitzer in Cleveland. A few weeks later I took it back as it was not going into a passing gear fast enough. I was told that it was normal with the computer lag. I moved to Mansfield and the issue has gotten much worse, as there is no passing gear when the truck is warm and on a highway. The computer shows no issues and was told it was fine since the computer didn't pick anything up. Finally, Spitzer in Mansfield went out for a test drive with me and experienced what I had been telling them, when you go for a passing gear, nothing happens, nothing. So they put something in the trucks port that would record everything when I pressed a button when it happened again. I did so and took it back to Spitzer. Soooo, how long does it take the engineers to figure out a problem? It has been almost 2 years since the problem was told to Ram, as exhibited by Carfax. I cannot, nor will not take the truck to Houston to see my mom as it has put me in some very serious situations, unsafe situations. I am really getting tired of hearing no one at Chrysler or Ram has a clue as to what is wrong. I love the truck, but the service and guess work leave me with a truck that is only good for driving in town, no highways. What is going on with Ram? I am beginning to question buying anything from Ram again. Problem is, I cannot even sell it in good faith knowing something is wrong with it. Of course, Spitzer in Cleveland sold it that way to me. Next step is to start sending the case to the BBB, Ohio Attorney General and other outlets. BTW, Spitzer in Mansfield did update the computer concerning the cruise control. They thought that would fix it, but of course, it didn't More

Great service Everyone was great! Really friendly and helpful! The facility was gorgeous! I would go back and recommend to my friends and family. Thanks again benji Everyone was great! Really friendly and helpful! The facility was gorgeous! I would go back and recommend to my friends and family. Thanks again benji! More

Wonderful experience, extremely helpful They worked with and helped get me a new car that day, and determined to make it work suitable for me. Friendly and very welcoming They worked with and helped get me a new car that day, and determined to make it work suitable for me. Friendly and very welcoming More

Amazing Service We had a wonderful experience at Spitzer. After looking at what seemed to ben a ton of dealers we stopped in at Spitzer and Benji went above and beyon We had a wonderful experience at Spitzer. After looking at what seemed to ben a ton of dealers we stopped in at Spitzer and Benji went above and beyond to help us find our new vehicle. We will definitely will be back. More

I had a great experience buying my new car . Josh Reese did a great job of working with me and getting me into my new Soul. I really appreciated him hooking up my phone to the Bluetooth. He is a Josh Reese did a great job of working with me and getting me into my new Soul. I really appreciated him hooking up my phone to the Bluetooth. He is a great asset to Spitzers Kia . More

Great place to go They were really helpful kept me in the price range I wanted. Would definitely recommend to others. The navagation was messed up on the radio and the They were really helpful kept me in the price range I wanted. Would definitely recommend to others. The navagation was messed up on the radio and they fixed it. More

Great team of people. The team that worked with me to purchase my vehicle were amazing. They went above and beyond to help me get the vehicle that I wanted. They took the e The team that worked with me to purchase my vehicle were amazing. They went above and beyond to help me get the vehicle that I wanted. They took the extra time and effort to make it possible. More