Spitzer Chevrolet Amherst

I bought a 2011 Chevy Impala LT Sedan from the dealer with 38,000 miles. I owned it for a week and was not happy with it for various reasons. I told Tom Bowen and saleslady Amanda about my problems and t with 38,000 miles. I owned it for a week and was not happy with it for various reasons. I told Tom Bowen and saleslady Amanda about my problems and they immediately took care of everything. The dealership bought my car back at full price I paid for it. They allowed a trade in towards a brand new 2012 Chevy Impala LT Sedan. I got a real good price deal with the employee pricing deal going on. I am very happy with everything. This is my first Chevrolet car. I love it. Spitzers Amherst is a excellant place to do business with. More

I had found car with spitzer online....we had went over figures and price....it was suppose to be a done deal...I live 260 miles away but went down night before so i could be at dealership when opened....S figures and price....it was suppose to be a done deal...I live 260 miles away but went down night before so i could be at dealership when opened....Should of basically just been signing papers and leaving...When i get there nobody knows what the other has done or said...they raised price and changed the figures and expected me just to go with it...The finance manager was a complete jerk and i dont see how they ever sale a car if hes there...So I put 600 miles on my car, wasted money, and used a whole vacation day from work for nothing. AWFUL experience. And nobody seemed to be very sorry that i was upset...You might be a big dealership but pretty sure none of you own it!! So id say you need to keep customers happy if you wanna keep your jobs. More

My husband and I came in looking for a lease on a new car. We worked with Seth from the VW dealership, and the hero of the day, Chris Johnson. Seth was very patient with us while we chose a car, and wa car. We worked with Seth from the VW dealership, and the hero of the day, Chris Johnson. Seth was very patient with us while we chose a car, and was pleasant to take along for the test drive! We fell in love with the Chevy Cruze, and CJ really made the magic of the numbers happen. Bottom line: we got a great product at an excellent price, and the transaction was even smoother that I could even imagine! We never felt any pressure, which was the first time EVER while buying a new car (and we've been to many places)!We look forward to doing business again, and may even take our other car in for a trade, which would be for the sheer pleasure of doing business with these guys again. Stellar service!!! More

I was looking for a great truck to replace my previous truck. Looked and looked and finally decided that Spitzer Amherst was the place for me. Gayle Goodwin was very courteous and actually took time to li truck. Looked and looked and finally decided that Spitzer Amherst was the place for me. Gayle Goodwin was very courteous and actually took time to listen to me the customer. Heck they even stayed late to make sure I was well taken care of. So take it from me, when it comes to friendly and courteous service Spitzer Chevy is the place to be. Two thumbs up!! More

Chris Johnson and the team at Spitzer Chevrolet Amherst did a great job helping me purchase my Chevy Traverse. Chris took the time to help me get the best price and rebates available. In addition he worked did a great job helping me purchase my Chevy Traverse. Chris took the time to help me get the best price and rebates available. In addition he worked to find me a very low interest rate. Brendan and Stella Adams did a great job helping me understand all of the Traverse features and options. I would highly recommend Spitzer Chevrolet in Amherst. Great service and selection. The new showroom looks great. More

Gayle Goodwin is the best she helped get me in a good car for a good price. Come down to Spitzer Amherst and leave happy I did. for a good price. Come down to Spitzer Amherst and leave happy I did. More

Had a wonderful experience at Chevy Spitzer Amherst! I walked by just to see the appearance of a Chevy Sonic... Low and behold out comes Gayle Goodwin who spoke to me and really took time to hear me out. walked by just to see the appearance of a Chevy Sonic... Low and behold out comes Gayle Goodwin who spoke to me and really took time to hear me out. Grabbed my hubby and we went inside to see if we could make a deal. Gayle went above and beyond to try and make it work for us. That night we didn't get it together, however we went back 2 days later and were able to get a great deal. All of the team at Spitzer Chevy helped make us a winning deal and reverse a negative situation we were in. Can't say enough positive things! :-) More

Everyone at the dealership was super freindly and extremely helpful. They were great to deal with and made the entire process very easy and enjoyable. I've already recomended them to several of my fr extremely helpful. They were great to deal with and made the entire process very easy and enjoyable. I've already recomended them to several of my friends and co-workers. It was the best car buying experience i've ever had because of the people who I dealt with. More

Very good customer service. Thank you Stella, for being so nice and courteous. I will be happy to send people to you to buy a car knowing they will be well treated. so nice and courteous. I will be happy to send people to you to buy a car knowing they will be well treated. More

Spitzer Amherst was the first dealership I went to visit when I decided to start looking for a new vehicle. Gayle Goodwin was the sales associate that was available to help me. Since I was still in the be when I decided to start looking for a new vehicle. Gayle Goodwin was the sales associate that was available to help me. Since I was still in the beginning of my vehicle search I didn't make any decisions on that first visit. After visiting a couple other dealerships I decided to go back to Spitzer because of the friendly, genuine, and down to earth customer service I received from Gayle on my previous visit. I was also looking for a small compact car with great gas mileage that I knew Chevy would be able to deliver. I will recommend your dealership everyone I know that might be looking at buying a new car. Thanks for all of your professional and courteous sales associates at your Amherst location!! More