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Spitzer Chevrolet Amherst
Amherst, OH
569 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 569 reviews
May 11, 2012
My wife and I had been shopping around for a new car for her for the past couple of months being that her lease on her Honda Accord was up in June. We live on the Amherst/Lorain border, so we drive by Spitz her for the past couple of months being that her lease on her Honda Accord was up in June. We live on the Amherst/Lorain border, so we drive by Spitzer Chevy quite often... in the past we heard some not so nice things about this dealer so we were hesitant to stop...we were so glad we did. Our experiences in the past have not been pleasant with dealers and sales people in general but that was completely turned around at Spitzer Chevy in Amherst. Stella Adams was the employee we worked with and all we have are great things to say about her and the finance group that helped us with our lease. Stella was friendly, professional and really showed she cared about us and about trying to get us into a great car that met our budget. We can honestly say that we have never had an experience like this with any other dealer ever. We thought our last experience 3 years ago at Jack Matia Honda was a good one, but this one by far topped it. Stella really went out of her way to help us and to answer any questions or concerns we had. I have and will refer her to as many people as I possibly can. My wife ended up leasing a 2013 Malibu and is completely in love with it... we've received compliments at local businesses from people we dont even know. I tell them to go to Spitzer Chevrolet in Amherst to check them out and ask for Stella. Thank you again for all of your help Stella! You were great!!! More
by marreror
Employees Worked With
Stella Adams
Helpful May 03, 2012
I recently purchased a 2012 Siverado from Spitzer Amherst and couldn't be happier. My sales person, Gayle Goodwin, provided aboveboard service...everything was perfect... helping me select my vehicle, gettin and couldn't be happier. My sales person, Gayle Goodwin, provided aboveboard service...everything was perfect... helping me select my vehicle, getting me the best possible price, and even a more than generous trade-in allowance. Gayle made my buying experience so much better than I could have imagined. Thank you, Gayle! More
by Cshepherd1987
Employees Worked With
Tom Wolfe, Chris Johnson, Gayle Goodwin, Jimmy Boehnlein
April 27, 2012
Stella is wonderful. She was totally upfront and honest. What she didn't know she found out. The finance manager Tom Bowen was awesome too. My husband and I love spitzer. What she didn't know she found out. The finance manager Tom Bowen was awesome too. My husband and I love spitzer. More
by Bryn and Jon
Employees Worked With
Stella Adams
April 24, 2012
After shopping around for months, and several dealerships, i finally found your dealership and was blessed with Stella Adams as a salesperson! She was so courteous and helpful, I will never go an dealerships, i finally found your dealership and was blessed with Stella Adams as a salesperson! She was so courteous and helpful, I will never go anywhere else again! AND I have been telling all of my friends! More
by princesstammy1019
Employees Worked With
Stella Adams
April 13, 2012
We started our search for a replacement truck online narrowing it down to a selct few then started making inquiries by email. Stella gave me call but I was unable to take it at the time and didn't catch narrowing it down to a selct few then started making inquiries by email. Stella gave me call but I was unable to take it at the time and didn't catch her name. When I called back everybody knew who I was asking for when I said a nice lady had returned my call and I was following up. After several emails working a possible deal my wife and I decided to make the 5 hour trip to Spitzer's to check the truck out and see if we could make a deal. The truck was more than we expected, Stella was extremely curtious and friendly making us comfortable to make a deal so far from home. Jimmy and Chris reviewed our trade, they helped us make a deal and leave with a great truck. Unfortunately when the last cleanup of the truck was done some minor damage was done to the paint that they quickly resolved and I thank them for that. All said and done we had a great experience and I would recommend asking for Stella when you visit. More
by walworthny
Employees Worked With
Chris Johnson, Jimmy Boehnlein, Stella Adams
March 25, 2012
Gayle Goodwin was so much fun to deal with. She was very forthcoming with information on the vehicle we had in mind and explained the pricing structure very well. She and my husband, Dick, were able to work forthcoming with information on the vehicle we had in mind and explained the pricing structure very well. She and my husband, Dick, were able to work out an acceptable deal on our trade-in and I feel like we all parted as friends. Everyone at this dealership were very genuine and friendly. I would highly recommend shopping at this location for a new or used car. Make sure you ask for Gayle! :-) More
by ped01l
Employees Worked With
Gayle Goodwin
March 23, 2012
My wife and I vowed never to enter into another Spitzer dealership after we were treated so badly at a store located on Brookpark Rd 15+ years ago. We couldn't resist visiting the Amherst store with a lar dealership after we were treated so badly at a store located on Brookpark Rd 15+ years ago. We couldn't resist visiting the Amherst store with a large inventory to pick from and some great looking used vehicles curbside. We were greeted with enthusiasm and professionalism that I haven't encountered before in any dealership. I was very happy with the deal we got on the vehicle and impressed with the whole purchasing process. Obviously, this dealership is here to stay with what looks to be a very substantial renivation and I plan on being back again soon. Thanks Chris for allowing my wife and I feel great about our purchase and a working relationship we look forward to in the future. Ripper Cleveland, Ohio More
by Bob Ripich
Employees Worked With
Chris Johnson, Chris Johnson
March 14, 2012
What a great experience! I took my mother to find a new car and wow what service. My mother walks with a cane and can't bend her left let so just getting around is a chore. Trying to get into a new car i car and wow what service. My mother walks with a cane and can't bend her left let so just getting around is a chore. Trying to get into a new car is even tougher. The general manager Chris Johnson asked our sales lady Stella to pull 3 cars into the service bay so that we would not have to walk the lot or be out in the cool weather. Based on how those 3 cars worked for her they even ran next door to the Volkswagen store and drove in 2 VWs for her to try. The best fit for her was a used Buick that was in immaculate condition. She bought the car and felt like a VIP with the special treatment, THANKS! More
by jeffrock
Employees Worked With
Chris Johnson, Jimmy Boehnlein, Stella Adams
March 04, 2012
My husband and I had a wonderful experience at Spitzer in Amherst, Ohio. Stella was the sweetest sales person I think my husband and I have ever encountered in our 30 years of marriage. She did not pressure Amherst, Ohio. Stella was the sweetest sales person I think my husband and I have ever encountered in our 30 years of marriage. She did not pressure us and she answered all of our questions. We highly recommend the Spitzer Chevy in Amherst! Oh and you should ask for Stella! More
by Just2ofus
Employees Worked With
stella, Stella Adams
February 23, 2012
The level of customer care experienced at Spitzer Chevrolet - Amherst's Service Department was second to none. This dealership clearly has the concept of the "customer experience" nailed. Everyone Chevrolet - Amherst's Service Department was second to none. This dealership clearly has the concept of the "customer experience" nailed. Everyone I interacted with went out of their way to be sure that I was taken care of and felt comfortable and at ease. It is too bad that all dealerships don't have the focus on customer service and the "customer experience" that Amherst - Chevrolet clearly has. More
by pnebraska
Employees Worked With
Chris Johnson as well as members of the service team, Tom Wolfe, Chris Johnson
