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Spitzer Ford Dubois, LLC

Du Bois, PA

Overview
Employees
Reviews
Vehicles
4.6
864 Reviews
Spitzer Ford of DuBois is your go to dealer for all your vehicle needs. Stop in and meet our courteous staff and let us help you. We have been here for you and will continue to be your hometown Ford dealer.
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3007 Blinker Pkwy

Du Bois, PA

15801

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Showing 864 reviews

March 17, 2024

Very sloppy, they did not reconnect all the wire and hose keepers, about 7-8 of them! Left tools laying at bottom of the windshield! They just left everything dangling after replacing the turbocharger. More

by bradstewart54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lauren Dietz
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Mar 20, 2024 -

Spitzer Ford Dubois, LLC responded

Brad, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

March 16, 2024

Only got one key and wouldn’t work with giving a second one have to pay over 300 to get a key cut and programmed other than that was ok More

by peggybloom419
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lily Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Shaffer
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Mar 18, 2024 -

Spitzer Ford Dubois, LLC responded

Peggy, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

March 16, 2024

They helped me get my app downloaded so I could save on my service appointments in the future More

by Ozprelude
Recommend Dealer
Yes
Employees Worked With
Lauren
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Mar 16, 2024 -

Spitzer Ford Dubois, LLC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 16, 2024

They helped me get my app downloaded so I could save on my service appointments in the future More

by Ozprelude
Recommend Dealer
Yes
Employees Worked With
Lauren
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Mar 16, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 16, 2024

Great service! Fast and prompt oil change and tire rotation Always very friendly Reasonable price More

by Clinton Cousins
Recommend Dealer
Yes
Employees Worked With
Jeremy, Robin, Gary and Lauren!
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Mar 16, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 15, 2024

I haven't dealt with any one there yet,so I really don't know.I know your hourly rate is to high.When you are on a SS IT IS hard to deal with someone More

by barbietubbs
Recommend Dealer
Yes
Employees Worked With
I don't know any new guys.
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Mar 16, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your feedback! We are so glad that we had the opportunity to work with you, and we hope to see you again here at Spitzer Ford Dubois, LLC. Please don't hesitate to reach out if you need anything else.

March 13, 2024

Everyone was friendly, service was prompt, and I love that my car could be picked up since I had no other transportation. More

by Lespaulhanley
Recommend Dealer
Yes
Employees Worked With
I dont know... Ashley?
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Mar 13, 2024 -

Spitzer Ford Dubois, LLC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Ford Dubois, LLC!

March 13, 2024

I've been getting our motorhome serviced and inspected here for years. I've always felt safe, leaving on a trip, knowing that the work was done by professionals. Gary Gallaher is the most knowledgeable More

by johnobryon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Dietz
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Mar 13, 2024 -

Spitzer Ford Dubois, LLC responded

Hi John: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 13, 2024

Our experience was great with Brad and Mitch. Thank you!! We love the Ford F250 truck More

by bashort63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Canby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Giraud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Brad and Mitch here at Spitzer Ford Dubois, LLC are glad to have you as a customer.

March 08, 2024

Lily, the salesperson and Mitch the finance guy were great! I don't remember a Brian. More

by beanee69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Shaffer, Brian Shaffer
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Mar 08, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to leave Lily and Mitch this great feedback! We look forward to your next visit. Take care!

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