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Spitzer Hyundai Cleveland

Cleveland, OH

4.2
655 Reviews
Welcome to Spitzer Hyundai Cleveland, where we strive to offer you an enjoyable shopping experience when looking for a new car, used vehicle or certified pre-owned vehicle. We have made customer satisfaction our number one priority. This means that we offer a wide variety of quality parts and regularly train our staff in the latest servicing techniques. Stop by Spitzer Hyundai Cleveland today to check out our new Hyundai vehicles, including high-powered SUV, hybrid and electric vehicles—and more. We’re eager to help you find the right vehicle at the right price.
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19991 Villaview Road

Cleveland, OH

44119

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Showing 655 reviews

February 12, 2026

All right My experience with the dealership has always been excellent. They treat their clients with the utmost respect and support. More

by danielbermudez2417
Recommend Dealer
Yes
Employees Worked With
Travis Liddington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Liddington
Feb 13, 2026 -

Spitzer Hyundai Cleveland responded

Thank you for your continued trust in our service. We’re pleased to hear that each Hyundai Santa Fe visit has been handled with respect and support.

February 12, 2026

I needed to get a broken bolt removed from where my license plate goes. We went satuday. They said they had to get a tool to fix it and to call back monday. They alson gave an estimate of 40 to 100 dol More

by Kristinecartier
Recommend Dealer
No
Feb 13, 2026 -

Spitzer Hyundai Cleveland responded

Thank you for your review, Kristine. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 07, 2026

Treated the whole experience professionally. Much better than my sales experience when I bought my new Santa Fe. More

by SueLivingston
Recommend Dealer
Yes
Employees Worked With
Nicholas Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Schulz
Feb 07, 2026 -

Spitzer Hyundai Cleveland responded

It’s great to know our service team delivered a professional experience for your Hyundai Santa Fe. We appreciate your feedback and look forward to servicing your vehicle again.

February 07, 2026

As always, Nick and Chris took care of my issues quickly and professionally. Chris has been taking care of me and my cars for over a decade! I would happily recommend the Spitzer Hyundai team to anyone. More

by grillmaster0
Recommend Dealer
Yes
Employees Worked With
Nicholas Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Schulz
Feb 07, 2026 -

Spitzer Hyundai Cleveland responded

We appreciate you bringing your Hyundai Santa Fe to Nicholas and our service staff. We’re glad to hear that Nicholas and our team have delivered quick, professional assistance over the past decade. Your recommendation means a great deal.

February 07, 2026

Disappointed and not happy Didn't get a resolution to my problem. Just very very frustrating More

by PATRICIATODD59
Recommend Dealer
No
Employees Worked With
Blake
Feb 12, 2026 -

Spitzer Hyundai Cleveland responded

Patricia, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 07, 2026

I took my car for repair. When I took my car to the dealer I had heat. I went to pick up my car on the same day. On the way home I had no heat. I feel that the mechanic did so More

by PATRICIATODD59
Recommend Dealer
No
Employees Worked With
Blake
Feb 12, 2026 -

Spitzer Hyundai Cleveland responded

Patricia, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns.

February 05, 2026

Nick got me into a loaner car immediately when I having trouble, he kept me updated every step of the way of the process. I didn’t have to spend anytime going back and forth between multiple dealerships. H More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2026 -

Spitzer Hyundai Cleveland responded

It’s great to hear Nicholas arranged a loaner for you right away and kept you informed during the service of your Hyundai Santa Fe HEV. We’re glad you didn’t have to make extra trips elsewhere. Thanks for the five-star review and for sharing your experience!

February 04, 2026

It’s convenient for me and I have always dealt with them going back to when it was Rick Case. More

by v.epps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Palumbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Schulz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Liddington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2026 -

Spitzer Hyundai Cleveland responded

Thank you for choosing Spitzer Hyundai Cleveland. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 03, 2026

The people very nice, cordial and trustworthy. They let me know, before they did the work. I asked for a tuneup, they let me know that it was too early and that I didn’t need one. More

by kattdell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Liddington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayon Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2026 -

Spitzer Hyundai Cleveland responded

Thank you for your 5-star rating and for bringing your Hyundai Kona in for service. We’re glad our team was transparent about the needed work and advised you when a tuneup wasn’t necessary. We appreciate your trust and look forward to supporting your future maintenance needs.

February 01, 2026

Brought the car in for service, told me about a couple of warranty parts to replace and took care of my concerns. More

by nsalti
Recommend Dealer
Yes
Employees Worked With
Nicholas Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Schulz
Feb 02, 2026 -

Spitzer Hyundai Cleveland responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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