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Spitzer Hyundai Cleveland

Cleveland, OH

Overview
Employees
Reviews
Vehicles
4.3
639 Reviews
Welcome to Spitzer Hyundai Cleveland, where we strive to offer you an enjoyable shopping experience when looking for a new car, used vehicle or certified pre-owned vehicle. We have made customer satisfaction our number one priority. This means that we offer a wide variety of quality parts and regularly train our staff in the latest servicing techniques. Stop by Spitzer Hyundai Cleveland today to check out our new Hyundai vehicles, including high-powered SUV, hybrid and electric vehicles—and more. We’re eager to help you find the right vehicle at the right price.
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19991 Villaview Road

Cleveland, OH

44119

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Showing 639 reviews

January 13, 2026

We just dropped off the car again with the same issue that hasn't been resolved.....we have already spent 3,500 dollars over the last month or so to fix .... More

by DMHALL44112
Recommend Dealer
No
Employees Worked With
Travis Liddington
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Liddington
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Jan 17, 2026 -

Spitzer Hyundai Cleveland responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 12, 2026

I really like the video taken by the tech explaining what is going on. Nick and his crew are always on top of things. More

by graceandbob65
Recommend Dealer
Yes
Employees Worked With
Nicholas Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Schulz
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Jan 13, 2026 -

Spitzer Hyundai Cleveland responded

Thanks for sharing your thoughts about your experience with Spitzer Hyundai Cleveland. We appreciate your business and hope to see you again soon!

December 30, 2025

I didn't receive updates like I used to and there were no loaner vehicles readily available More

by Eleanorj1
Recommend Dealer
Yes
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Jan 04, 2026 -

Spitzer Hyundai Cleveland responded

Thank you for providing this feedback, Eleanor, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

December 28, 2025

Fast and quick with my oil change I will be a returning customer. Great service More

by lashunsm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Reinhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2025 -

Spitzer Hyundai Cleveland responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Hyundai Cleveland, we look forward to having you as a valued customer for many years to come!

December 26, 2025

Outstanding service and care Customer service was friendly... thoughtful and courteous...an overall pleasant experience Also warm waiting room More

by jimm1640
Recommend Dealer
Yes
Employees Worked With
Nicholas Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Schulz
Report | Print
Dec 27, 2025 -

Spitzer Hyundai Cleveland responded

Thanks for sharing your thoughts about your experience with Spitzer Hyundai Cleveland. We appreciate your business and hope to see you again soon!

December 26, 2025

They do go work, sometimes I think the prices are high . Happy new year. More

by sandra.knight59
Recommend Dealer
Yes
Employees Worked With
Nicholas Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Schulz
Report | Print
Jan 04, 2026 -

Spitzer Hyundai Cleveland responded

Thank you for choosing Spitzer Hyundai Cleveland. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 26, 2025

Nick is very personable and efficient! He always answers my questions when I ask him. More

by BATULEWICK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Schulz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2026 -

Spitzer Hyundai Cleveland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Jan 04, 2026 -

Spitzer Hyundai Cleveland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 19, 2025

The attendant was friendly and clear and helpful. However, I explicitly asked to have the brakes checked and there was no mention of it when the car was ready, not any notation on the receipt More

by Geaghant
Recommend Dealer
No
Employees Worked With
Nicholas Schulz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Schulz
Report | Print
Dec 27, 2025 -

Spitzer Hyundai Cleveland responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

December 17, 2025

Service team was respectful in every way, listening to my unending questions and concerns. They were always polite and helpful More

by JRH.HMH
Recommend Dealer
Yes
Employees Worked With
Service Team. Nick, team leader
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Dec 17, 2025 -

Spitzer Hyundai Cleveland responded

Thanks for sharing your thoughts about your experience with Spitzer Hyundai Cleveland. We appreciate your business and hope to see you again soon!

December 15, 2025

They're average. They didn't do anything exceptional I think I would have gotten the same average service anywhere More

by Hudsondebra488
Recommend Dealer
No
Employees Worked With
Travis Liddington
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Liddington
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Dec 19, 2025 -

Spitzer Hyundai Cleveland responded

Debra, we appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Thank you again for your input, and we hope to hear from you soon.

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