Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Spitzer Hyundai Cleveland

Cleveland, OH

Overview
Employees
Reviews
Vehicles
4.1
709 Reviews
Welcome to Spitzer Hyundai Cleveland, where we strive to offer you an enjoyable shopping experience when looking for a new car, used vehicle or certified pre-owned vehicle. We have made customer satisfaction our number one priority. This means that we offer a wide variety of quality parts and regularly train our staff in the latest servicing techniques. Stop by Spitzer Hyundai Cleveland today to check out our new Hyundai vehicles, including high-powered SUV, hybrid and electric vehicles—and more. We’re eager to help you find the right vehicle at the right price.
Contact Dealership
View Awards

19991 Villaview Road

Cleveland, OH

44119

Directions

By Type

Showing 709 reviews

July 02, 2026

He was very patient and nice to talk to. He made sure we made it out the dealership with a car and a smile on our faces More

by alayarodriguez8
Recommend Dealer
Yes
Employees Worked With
Allen Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Lewis
Report | Print
Jul 02, 2026 -

Spitzer Hyundai Cleveland responded

Thank you for sharing your feedback. We’re pleased to hear our team was patient and friendly and that you drove off with your Hyundai and a smile. Enjoy the road ahead.

July 02, 2026

I was made promises that were not kept and when I called in on it the said I would have to pay for it More

by JACKGREMINGER
Recommend Dealer
No
Employees Worked With
Noah Bort
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Bort
Report | Print
Jul 08, 2026 -

Spitzer Hyundai Cleveland responded

Jack, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 01, 2026

Professional staff, wasn't dismissal and took the time to communicate the process and work with me to provide an option that was best for me and my situation. More

by Tanishamcouncil
Recommend Dealer
Yes
Employees Worked With
Sara Mauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Mauser
Report | Print
Jul 01, 2026 -

Spitzer Hyundai Cleveland responded

It’s great to know our professional staff took the time to communicate clearly and find the best solution for you. Thank you for choosing Hyundai.

June 28, 2026

Efficient Friendly No Happy with vehicle. No need to comment further Nope Nope Nope Unnecessary More

by CLASTER757
Recommend Dealer
Yes
Employees Worked With
Jovahn Lockhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jovahn Lockhart
Report | Print
Jun 28, 2026 -

Spitzer Hyundai Cleveland responded

We appreciate the 5-star rating. We’re glad our team was efficient and friendly, and that you’re happy with your new Hyundai Tucson. Jovahn thanks you for your feedback and wishes you many enjoyable drives.

June 26, 2026

Ms Crute was professional, polite knowledgeable and all around joy to do business with. I think I have explained my experience that she was very good! More

by lcowan44092
Recommend Dealer
Yes
Employees Worked With
Keonna Crute
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keonna Crute
Report | Print
Jun 26, 2026 -

Spitzer Hyundai Cleveland responded

It’s wonderful to know Keonna provided such professional and knowledgeable assistance. Congratulations on your used Hyundai Santa Fe and we’re glad you enjoyed the entire process. We appreciate your feedback and look forward to helping you again.

June 06, 2026

Great service friendly staff will be back again if i get a chance to service my vehicle More

by eadaraabhi1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sir Robert Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2026 -

Spitzer Hyundai Cleveland responded

Sir Robert, thank you for the five-star rating. We’re glad our team provided friendly service on your Hyundai Elantra HEV. We look forward to helping you again whenever you need us.

June 02, 2026

The servicemen are good but waiting three hours for tire change is RIDICULOUS... Need a better process for warranty items. More

by sugarsmail
Recommend Dealer
Yes
Employees Worked With
Heavy set gentleman
Report | Print
Jun 03, 2026 -

Spitzer Hyundai Cleveland responded

Thank you for your feedback and you patience with the longer than expected wait. We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Spitzer Hyundai Cleveland.

June 02, 2026

Bad communication I paid for service that I did not receive Paid for new key but they ordered wrong key More

by Samanthahall126
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Jun 06, 2026 -

Spitzer Hyundai Cleveland responded

We're sorry to hear about your experience, Samantha, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

June 01, 2026

I had a few problems and they were taken care of immediately by Mr. Schmidt More

by naselvaggio
Recommend Dealer
Yes
Employees Worked With
Nick Shultz
Report | Print
Jun 01, 2026 -

Spitzer Hyundai Cleveland responded

It’s great to know our team took care of your concerns right away. Thank you for the five-star rating and for trusting us with your Hyundai. We look forward to assisting you again.

May 30, 2026

Devon was a great sales person and the customer service that I received was impeccable More

by Anthony Smith
Recommend Dealer
Yes
Employees Worked With
Travis Liddington, Travis Liddington
Report | Print
May 31, 2026 -

Spitzer Hyundai Cleveland responded

We’re thrilled to hear that our sales team provided impeccable customer service during your Hyundai Kona visit. It’s great to know you felt well cared for throughout the process. We look forward to assisting you again soon.

1
2
...
71