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Spitzer Hyundai Cleveland

Cleveland, OH

Overview
Employees
Reviews
Vehicles
4.1
704 Reviews
Welcome to Spitzer Hyundai Cleveland, where we strive to offer you an enjoyable shopping experience when looking for a new car, used vehicle or certified pre-owned vehicle. We have made customer satisfaction our number one priority. This means that we offer a wide variety of quality parts and regularly train our staff in the latest servicing techniques. Stop by Spitzer Hyundai Cleveland today to check out our new Hyundai vehicles, including high-powered SUV, hybrid and electric vehicles—and more. We’re eager to help you find the right vehicle at the right price.
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19991 Villaview Road

Cleveland, OH

44119

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Showing 704 reviews

June 06, 2026

Great service friendly staff will be back again if i get a chance to service my vehicle More

by eadaraabhi1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sir Robert Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2026 -

Spitzer Hyundai Cleveland responded

Sir Robert, thank you for the five-star rating. We’re glad our team provided friendly service on your Hyundai Elantra HEV. We look forward to helping you again whenever you need us.

June 02, 2026

The servicemen are good but waiting three hours for tire change is RIDICULOUS... Need a better process for warranty items. More

by sugarsmail
Recommend Dealer
Yes
Employees Worked With
Heavy set gentleman
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Jun 03, 2026 -

Spitzer Hyundai Cleveland responded

Thank you for your feedback and you patience with the longer than expected wait. We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Spitzer Hyundai Cleveland.

June 02, 2026

Bad communication I paid for service that I did not receive Paid for new key but they ordered wrong key More

by Samanthahall126
Recommend Dealer
No
Employees Worked With
Service department
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Jun 06, 2026 -

Spitzer Hyundai Cleveland responded

We're sorry to hear about your experience, Samantha, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

June 01, 2026

I had a few problems and they were taken care of immediately by Mr. Schmidt More

by naselvaggio
Recommend Dealer
Yes
Employees Worked With
Nick Shultz
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Jun 01, 2026 -

Spitzer Hyundai Cleveland responded

It’s great to know our team took care of your concerns right away. Thank you for the five-star rating and for trusting us with your Hyundai. We look forward to assisting you again.

May 30, 2026

Devon was a great sales person and the customer service that I received was impeccable More

by Anthony Smith
Recommend Dealer
Yes
Employees Worked With
Travis Liddington, Travis Liddington
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May 31, 2026 -

Spitzer Hyundai Cleveland responded

We’re thrilled to hear that our sales team provided impeccable customer service during your Hyundai Kona visit. It’s great to know you felt well cared for throughout the process. We look forward to assisting you again soon.

May 30, 2026

Sorry, I did not deal w Travis Liddington! I was in for regular service maintenance. More

by PAUCLA53
Recommend Dealer
Yes
Employees Worked With
Travis Liddington, Travis Liddington
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May 30, 2026 -

PAUCLA53 responded

If Travis Lexington is in Service then my answer is excellent!

Jun 02, 2026 -

Spitzer Hyundai Cleveland responded

Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Hyundai Cleveland!

May 30, 2026

VERY SLOW. .. but Travis is always good and patient even when I am not. Shouldn't take 3 hrs to get a tire changed and 2 recalls.?? More

by sugarsmail
Recommend Dealer
Yes
Employees Worked With
Travis Liddington, Travis Liddington
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Jun 02, 2026 -

Spitzer Hyundai Cleveland responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated. We do apologize for the long wait and truly appreciate your patience. All of us at Spitzer Hyundai Cleveland are glad to have you as a customer.

May 28, 2026

Very organized, professional , and friendly. Explained everything. Completed oil change and check-up. Given coffee. Great service. More

by jgosses55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woman who checked us out. Friendly and efficient as always. Sorry I don’t know her name. , Blake Reinhart
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May 28, 2026 -

Spitzer Hyundai Cleveland responded

It’s wonderful to hear that Blake and the service team provided an organized, professional experience and took the time to explain each step. We’re glad the oil change, check-up, and coffee made your visit more enjoyable. Thank you for trusting us with your Hyundai IONIQ Hybrid.

May 28, 2026

Excellent customer service. Efficient. Effective. Blake was extremely kind and helpful! It's always a pleasure to be assisted by him! More

by DALVAREZ3190
Recommend Dealer
Yes
Employees Worked With
Blake
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May 28, 2026 -

Spitzer Hyundai Cleveland responded

Thank you for highlighting the efficient and effective support during your Hyundai Tucson service. We’re pleased our team member provided helpful and courteous assistance. We look forward to assisting you with your Tucson in the future.

May 26, 2026

called in same day letting travis know i needed an oil change and he was able to get me in and out super quick More

by bridget.anneeeee
Recommend Dealer
Yes
Employees Worked With
Travis Liddington, Travis Liddington
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May 26, 2026 -

Spitzer Hyundai Cleveland responded

Thank you for letting us know Travis could fit your Hyundai Elantra in for an oil change on short notice and complete it so efficiently. We look forward to assisting you again.

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