Frank Hink
Frank Hink at Spitzer Hyundai Cleveland

Frank Hink

Finance Manager

Spitzer Hyundai Cleveland

19991 Villaview Road
Cleveland, OH 44119

5.0
145 Reviews
5.0

145 Reviews

Write a Review

145 Reviews of Frank Hink

October 31, 2026

Dealership Rating
Employee Rating

Got the car I was looking for at a price I was comfortable with. Thanks. More

by Hughesjer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 31, 2026

Spitzer Hyundai Cleveland responded

We're delighted you found the Hyundai Santa Fe Plug In Hybrid you were looking for. Thank you for the five star rating!

July 16, 2026

Dealership Rating
Employee Rating

Everyone at the dealership was very friendly. I specifically worked with Noah and Chawntez and they worked with me through the whole process to find a truck that I liked. The process was very smo More

by bswartz9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chawntez Moss, Noah Bort , Adam Sow

Jul 16, 2026

Spitzer Hyundai Cleveland responded

We’re delighted to hear that Noah and Chawntez helped you find the right GMC Sierra 1500 in a smooth, pressure-free process. Thank you for recognizing our team’s friendly approach and congratulations on your new truck.

May 23, 2026

Dealership Rating
Employee Rating

They could be a lot better. They didn’t follow up with me about my cars issues as they said they would. My car is brand new, only 5000 miles and the computer went out. A 2025 Tu More

by GDEANPATTERSONJR
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Christina Turner , Bill Barton, Travis Liddington, Blake Reinhart, Nicholas Schulz

May 28, 2026

Spitzer Hyundai Cleveland responded

Dean, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

October 03, 2025

Dealership Rating
Employee Rating

The say here is the best, from sales to service this staff really goes the extra mile for me. Thanks More

by stephanldoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Turner , Bill Barton, Travis Liddington, Christopher Palumbo, Blake Reinhart, Nicholas Schulz, Fred Seeley

Oct 03, 2025

Spitzer Hyundai Cleveland responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 01, 2025

Dealership Rating
Employee Rating

Had a great deal with Miles@spitzer hyundai Today! Hope to enjoy a great summer in my new 2025 hyundai Electra More

by cheyennevega9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 05, 2025

Spitzer Hyundai Cleveland responded

Cheyenne, thank you for your positive review! We are glad that Miles provided you with a top-notch experience. Enjoy your new Hyundai! We wish you the safest of travels until we meet again.

December 27, 2020

Dealership Rating
Employee Rating

Smooth, easy, and zero hassles...the guys at Rick Case (Bob, Mark, and Frank) took my phone call at 9:30 and by 3 I was driving to Cleveland to pick up the car. More

by MBaltimore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob, Mark both 5 star!

December 18, 2020

Dealership Rating
Employee Rating

Mr. Oakland Lewis is an outstanding salesman for a new Hyundai or a pre-owned vehicle. My son just purchased his second pre-owned vehicle and I bought a new Hyundai a few years back. He has years of expe More

by Joyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Muller, Oakland Lewis, New or Pre-owned sales

November 14, 2020

Dealership Rating
Employee Rating

Monique Ware was the best. Answered questions, was very patient when I was very nervous! Highly recommend you speaking with Monique! Great customer service provided! More

by barbz63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Monique Ware

October 30, 2020

Dealership Rating
Employee Rating

Grace was great. However, it was not understood until we got into financing that the dealership was not paying off our cars for the trade in value. I wish that was explained when we asked. Other than that G More

by Janai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Grace

August 31, 2020

Dealership Rating
Employee Rating

My experience was amazing from the time I arrived at the car lot to driving away in my new vehicle. Grace Mahovlich was my sales representative her friendless and hard to get the car buying process done was More

by imblessed_38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Grace Mahovlich

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