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Spitzer Hyundai Cleveland

Cleveland, OH

Overview
Employees
Reviews
Vehicles
4.1
709 Reviews
Welcome to Spitzer Hyundai Cleveland, where we strive to offer you an enjoyable shopping experience when looking for a new car, used vehicle or certified pre-owned vehicle. We have made customer satisfaction our number one priority. This means that we offer a wide variety of quality parts and regularly train our staff in the latest servicing techniques. Stop by Spitzer Hyundai Cleveland today to check out our new Hyundai vehicles, including high-powered SUV, hybrid and electric vehicles—and more. We’re eager to help you find the right vehicle at the right price.
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19991 Villaview Road

Cleveland, OH

44119

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Showing 709 reviews

May 30, 2026

Sorry, I did not deal w Travis Liddington! I was in for regular service maintenance. More

by PAUCLA53
Recommend Dealer
Yes
Employees Worked With
Travis Liddington, Travis Liddington
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May 30, 2026 -

PAUCLA53 responded

If Travis Lexington is in Service then my answer is excellent!

Jun 02, 2026 -

Spitzer Hyundai Cleveland responded

Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Hyundai Cleveland!

May 30, 2026

VERY SLOW. .. but Travis is always good and patient even when I am not. Shouldn't take 3 hrs to get a tire changed and 2 recalls.?? More

by sugarsmail
Recommend Dealer
Yes
Employees Worked With
Travis Liddington, Travis Liddington
Report | Print
Jun 02, 2026 -

Spitzer Hyundai Cleveland responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated. We do apologize for the long wait and truly appreciate your patience. All of us at Spitzer Hyundai Cleveland are glad to have you as a customer.

May 28, 2026

Very organized, professional , and friendly. Explained everything. Completed oil change and check-up. Given coffee. Great service. More

by jgosses55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woman who checked us out. Friendly and efficient as always. Sorry I don’t know her name. , Blake Reinhart
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May 28, 2026 -

Spitzer Hyundai Cleveland responded

It’s wonderful to hear that Blake and the service team provided an organized, professional experience and took the time to explain each step. We’re glad the oil change, check-up, and coffee made your visit more enjoyable. Thank you for trusting us with your Hyundai IONIQ Hybrid.

May 28, 2026

Excellent customer service. Efficient. Effective. Blake was extremely kind and helpful! It's always a pleasure to be assisted by him! More

by DALVAREZ3190
Recommend Dealer
Yes
Employees Worked With
Blake
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May 28, 2026 -

Spitzer Hyundai Cleveland responded

Thank you for highlighting the efficient and effective support during your Hyundai Tucson service. We’re pleased our team member provided helpful and courteous assistance. We look forward to assisting you with your Tucson in the future.

May 26, 2026

called in same day letting travis know i needed an oil change and he was able to get me in and out super quick More

by bridget.anneeeee
Recommend Dealer
Yes
Employees Worked With
Travis Liddington, Travis Liddington
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May 26, 2026 -

Spitzer Hyundai Cleveland responded

Thank you for letting us know Travis could fit your Hyundai Elantra in for an oil change on short notice and complete it so efficiently. We look forward to assisting you again.

May 25, 2026

Engine was dead and under recall. Blake set me up with a loaner. The process was smooth and seamless. Blake and Nick gave me updates and my car ready faster than was estimated. I was More

by SMCCURRY0
Recommend Dealer
Yes
Employees Worked With
Blake and Nick
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May 25, 2026 -

Spitzer Hyundai Cleveland responded

Thank you for sharing your experience with the recall service on your Hyundai. It’s great to hear our team arranged a loaner, kept you updated, and completed the repairs faster than expected. We look forward to helping you again.

May 24, 2026

Nice waiting area Long wait time for service to be done easy access to service area More

by Hudson012957
Recommend Dealer
Yes
Employees Worked With
Nicholas Schulz, Nicholas Schulz
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May 25, 2026 -

Spitzer Hyundai Cleveland responded

Hudson, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and ensure this doesn't happen again.

May 24, 2026

They don't communicate like they told me they would. I've been there 4 times since March and each time they are going to call me Monday and Monday come around... crickets More

by helencarolbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christina Turner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hines
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Schulz, Travis Liddington, Blake Reinhart, Bill Barton
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May 28, 2026 -

Spitzer Hyundai Cleveland responded

Helen, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

May 23, 2026

They could be a lot better. They didn’t follow up with me about my cars issues as they said they would. My car is brand new, only 5000 miles and the computer went out. A 2025 Tu More

by GDEANPATTERSONJR
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Hink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Turner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Schulz, Travis Liddington, Blake Reinhart, Bill Barton
Report | Print
May 28, 2026 -

Spitzer Hyundai Cleveland responded

Dean, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

May 22, 2026

Very prompt and professional. Very prompt and professional. Was very responsive with communication over the phone and in person. More

by berceli66
Recommend Dealer
Yes
Employees Worked With
Blake
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May 22, 2026 -

Spitzer Hyundai Cleveland responded

Thank you for your five-star review of our Hyundai service. We’re glad our team provided prompt, professional attention and kept you informed both by phone and in person. We look forward to assisting you again.

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