Spitzer Hyundai Cleveland

As a first time buyer of a brand new car, I couldn't have asked for a smoother car buying experience. I picked out the car I wanted online, told them I wanted /that/ car and nothing else. I did not want to b asked for a smoother car buying experience. I picked out the car I wanted online, told them I wanted /that/ car and nothing else. I did not want to be talked into a different vehicle because I didn't want to purchase something I didn't want. And my sales person Robyn Bagley did so much to be able to get me into that car. It really felt like they cared and that we were in it together. Steve and Robyn talked us through it all. They were super encouraging and a great help. So when we went to purchase and pick up the vehicle it was as quick and smooth as possible. After feeling discouraged and let down by another Hyundai dealership 10 minutes from me who told me there was no way I'd be able to get the car that I wanted at a price that made sense to him personally... I tried elsewhere. I wanted the 2020 Hyundai Sonata in glowing yellow with the glass roof and nothing else. I drove little more than a half hour out of my way for great service. I'm nothing short of satisfied. I would go here for any future purchases and recommend it to anyone buying a car.  More

Great car buying experience I purchased my first Hyundai on 7/2/20! The entire process from start to finish was seamless, my sales girl Monique was AMAZING! Highly recommend her! I purchased my first Hyundai on 7/2/20! The entire process from start to finish was seamless, my sales girl Monique was AMAZING! Highly recommend her! Not only was she knowledgeable, she was friendly and outgoing and NOT pushy in the least bit! I will be going back to both the dealership and Mo for many years to come. Thanks for such a great experience! More

Great car buying experience! My salesman, Regi Pesta, was the best!! From the time that he greeted me at the door until I drove my beautiful new Venue off the lot, Regi was friend My salesman, Regi Pesta, was the best!! From the time that he greeted me at the door until I drove my beautiful new Venue off the lot, Regi was friendly, professional and efficient! I was not the easiest customer with my careful detailing and millions of questions, but Regi was polite and patient through it all! Never owned a Hyundai, but my brother and my master mechanic of 30+ years both highly recommend the brand. The warranties and the free car washes for life further sealed the deal for me! I am not tech savvy, but I absolutely love the technology on this car! No need to fear, fellow Baby Boomers! I love joining the 21st century by way of my new Venue! Take the plunge and go visit my new best friend, Regi at Rick Case Hyundai! You won’t be disappointed! More

I really didn’t intend to purchase on the spot, but Charles Holmes was so personable and professional. I appreciated that he is not the typical aggressive and overbearing salesmen. He listened to me ab Charles Holmes was so personable and professional. I appreciated that he is not the typical aggressive and overbearing salesmen. He listened to me about my wants and concerns. He made the usual dreaded car shopping experience a great one! The experience was effortless and stress free. Thank you Charles, I love my Kona! More

My First Hyundai I just purchased my first Hyundai from the good folks at Rick Case. Their warranty and sales incentives cannot be beat. Robyn was great at walking me I just purchased my first Hyundai from the good folks at Rick Case. Their warranty and sales incentives cannot be beat. Robyn was great at walking me through the buying process as well as showing me the features of the car. Masks and hand sanitizer all around made me feel comfortable being inside. Highly recommended! More

Awesome Experience and Huge shoutout to Charles Holmes! Mr. Holmes was very accommodating, patient, and provided us with quality service. Rick Case Dealership was willin Huge shoutout to Charles Holmes! Mr. Holmes was very accommodating, patient, and provided us with quality service. Rick Case Dealership was willing to work with us on what we wanted for our trade in and we got an awesome warranty. Thank you so much!!! More

New Car Needed Needed a new car due to the loss of my own vehicle. With many dealerships closed due to COVID-19 Rick Case Hyundai was there for me. This is the thi Needed a new car due to the loss of my own vehicle. With many dealerships closed due to COVID-19 Rick Case Hyundai was there for me. This is the third car I have purchased from them. I highly recommend their sales staff and service department. More

Rick case Hyundai worker Robyn was amazing she helped me from the time i came in there to the time i walked out i left with a 2019 Hyundai Sonata from the time i came in there to the time i walked out i left with a 2019 Hyundai Sonata More

Sales consultant Oakland Lewis was the best... Professional, attentive and knowledgeable on Hyundai Sonata. I also test drove the Kona but wasn't as satisfied. Professional, attentive and knowledgeable on Hyundai Sonata. I also test drove the Kona but wasn't as satisfied. More

salesperson Charles Holmes was great. He treats customers with respect and appreciation. His customer service skills are nunber 1. The finance person Gumar Davidorf leaves a lot to be desired. with respect and appreciation. His customer service skills are nunber 1. The finance person Gumar Davidorf leaves a lot to be desired. More