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Spitzer Hyundai Cleveland

Cleveland, OH

Overview
Employees
Reviews
Vehicles
4.1
709 Reviews
Welcome to Spitzer Hyundai Cleveland, where we strive to offer you an enjoyable shopping experience when looking for a new car, used vehicle or certified pre-owned vehicle. We have made customer satisfaction our number one priority. This means that we offer a wide variety of quality parts and regularly train our staff in the latest servicing techniques. Stop by Spitzer Hyundai Cleveland today to check out our new Hyundai vehicles, including high-powered SUV, hybrid and electric vehicles—and more. We’re eager to help you find the right vehicle at the right price.
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19991 Villaview Road

Cleveland, OH

44119

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Showing 709 reviews

May 19, 2026

The experience was ok I was disappointed that this dealership didn't offer coffee or other refreshments like other dealerships do. More

by PUALETTE
Recommend Dealer
Yes
Employees Worked With
Nicholas Schulz, Nicholas Schulz
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May 20, 2026 -

Spitzer Hyundai Cleveland responded

Thanks for sharing your thoughts about your experience. We appreciate your business, Pualette, and hope to see you again soon!

May 19, 2026

Welcoming, knowledgeable and supportive My experience has been great. From the time I came in with my car . Nicholas was very knowledgeable about what I was telling him was wrong. He also informed me that it More

by LTEAGUE2009
Recommend Dealer
Yes
Employees Worked With
Nicholas and Blake
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May 19, 2026 -

Spitzer Hyundai Cleveland responded

We’re delighted our team made you feel welcomed and supported during your Hyundai service visit. It’s great we could confirm your warranty coverage, order parts quickly, and let you know as soon as your vehicle was ready. Thank you for trusting us with your Hyundai and sharing your feedback.

May 16, 2026

The dealership is fine. My only complaint is when They called me to tell me my car was ready but they didn't inform me that if I use my credit card I will be charged a fee. More

by IINSUREU55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Schulz
Report | Print
May 18, 2026 -

Spitzer Hyundai Cleveland responded

Thank you so much for taking the time to leave this honest feedback. We will share your comments with the team.

May 14, 2026

Besides the loud noise from the construction, he kept me informed through the whole process More

by least921
Recommend Dealer
Yes
Employees Worked With
Travis Liddington, Travis Liddington
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May 14, 2026 -

Spitzer Hyundai Cleveland responded

We’re glad Travis kept you informed during your Hyundai Santa Fe service. We apologize for the construction noise you experienced. Feel free to reach out if there’s anything else we can do.

May 13, 2026

The staff are cordial they appear to do good work Good communication, although one staff asked me about trading in my vehicle. She didn't make me feel that it would be beneficial for me More

by dvdholt4
Recommend Dealer
Yes
Employees Worked With
Nick
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May 13, 2026 -

Spitzer Hyundai Cleveland responded

We appreciate you noticing our cordial team and clear communication during your service visit. Thank you for sharing how the trade-in discussion felt and rest assured we will keep your comfort in mind. Please reach out if you have any further questions about your Hyundai.

May 10, 2026

This is one of the worst Hyundai dealerships I’ve ever been to. They set expectations they never meet. They don’t contact you when they say they are going to contact you and work is not completed or start More

by Jontoney13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Hines
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Reinhart
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May 14, 2026 -

Spitzer Hyundai Cleveland responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

May 07, 2026

Travis handled all my issues and questions. He is an asset because I asked him a question he did know the answer to so he took the time to look it up and answer me with the truth. I appreciate More

by csd4260
Recommend Dealer
Yes
Employees Worked With
Travis Liddington, Travis Liddington
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May 07, 2026 -

Spitzer Hyundai Cleveland responded

We’re delighted Travis could address all your questions during your Hyundai Tucson service. It’s great to know his thorough research and honesty made a difference for you. Thank you for the five-star rating and we look forward to helping you again.

May 06, 2026

Pretty good I don't really have a lot of words to say right now. I do think my car may be emitting a fume but I am unsure, after I brought it in. But I have to just bring it back to see. But my experienc More

by JERICAWALLS
Recommend Dealer
Yes
Employees Worked With
Travis Liddington, Travis Liddington
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May 07, 2026 -

Spitzer Hyundai Cleveland responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Spitzer Hyundai Cleveland are glad to have you as a customer.

May 04, 2026

Nick did a great job getting my car fixed in a short amount of and runs great More

by sawman695
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Schulz
Report | Print
May 04, 2026 -

Spitzer Hyundai Cleveland responded

Thank you for the five-star rating. We’re glad Nicholas had your Hyundai Sonata running smoothly in such a short time. We appreciate you sharing your experience.

May 01, 2026

The representative that greeted me didn't know why I was there and he mentioned doing recall stuff but the parts aren't even in. More

by captnmidnite59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Schulz
Report | Print
May 03, 2026 -

Spitzer Hyundai Cleveland responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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