Spitzer Hyundai Cleveland
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 709 reviews
I would recommend this dealership to any one interested in a car. This is my second experience with Rick Case and it was great. The employees seem very knowledgeable and friendly. in a car. This is my second experience with Rick Case and it was great. The employees seem very knowledgeable and friendly. More
Jovan was very friendly and helpful. He was not in any way "pushy" as some sales people can be. he explained alll the extras on the car and even came to my house to program my garage remote. I would def way "pushy" as some sales people can be. he explained alll the extras on the car and even came to my house to program my garage remote. I would definately recomend him to my friends. Adam and Brian were also very helpful and friendly. More
I couldn't be happier with Rick Case Hyundai. My experience with the employees were quite impressive. Jovan totally explained all the bells/whistles in my car. Would I recommend this dealership, w experience with the employees were quite impressive. Jovan totally explained all the bells/whistles in my car. Would I recommend this dealership, without a doubt. Would I recommend Jovan Lockhart, most definitely. Dealing with Jovan was like talking to a dear trusted friend. More
Steve was able to understand and evaluate my situation and needs. There were no games played just straight forward honest answers with the result I was looking for. I had just tried to deal with Mentor Ho and needs. There were no games played just straight forward honest answers with the result I was looking for. I had just tried to deal with Mentor Honda and was given the run around.... I will without a doubt go to Steve Langdon first when looking to buy in the future. More
as always, frank hink was very helpful. we bought 3 cars for us and 2 cars for my mom in law. they went the extra mile investigating which bank would give us the best interest rate. very pleased. for us and 2 cars for my mom in law. they went the extra mile investigating which bank would give us the best interest rate. very pleased. More
Everyone at Rick Case is awesome! They were great to deal with. A big thanks to Frank Hink and Bill for all your hard work! deal with. A big thanks to Frank Hink and Bill for all your hard work! More
Excellent approach by everyone on sales team from the sales manager, Brian, to the salesman, Craig, to the finance man, Adam. All were helpful without being pushy. They listened to what I wanted and hono sales manager, Brian, to the salesman, Craig, to the finance man, Adam. All were helpful without being pushy. They listened to what I wanted and honored my stated preferences from the start. When it came to pricing, they were responsive to my stated needs and very fair in their offers. They took the time to address my questions before the sale, and also to introduce me to the workings of our new Sonata's many extraordinary features after the sale. I will definitely recommend this Rick Case dealership to our friends. More
Chris Donato and Brian were very helpful in my purchace I am very happy with it I went to several Dealers but yours sealed the deal with the 20 Year 200000 mile Warranty.... Thank You am very happy with it I went to several Dealers but yours sealed the deal with the 20 Year 200000 mile Warranty.... Thank You More
Greg, Ron and Adam were phenomenal! I came by on the spur of the moment (I was visiting a friend in the area who wasn't home), and just decided to stop to take a look at the Veloster, which I'd seen onl spur of the moment (I was visiting a friend in the area who wasn't home), and just decided to stop to take a look at the Veloster, which I'd seen online. Greg Gehry took me on a test drive and we had a great time. I stayed and talked with him for about an hour, while looking at an Marathon Blue Veloster that was sitting in front of his desk, configured just exactly like I wanted it. I went home and decided to come back the next day and buy it. Unfortunately Greg was off the next day (no way he could have known I would turn back up the next day with a grand in my pocket since I decided on the spur of the moment!), so Ron took over the sale and helped me out. I showed up at 6:30, walked in, and Ron and Adam made sure I drove away in my new super sexy super awesome super economical Veloster by 8:45. Had to come back on Saturday to finish up some paperwork, and run the car through service to get the tire pressure adjusted, and both Greg and Ron were in. The guys were great, and made sure I was totally hooked up! Adam went through the financing with me like a boss! Awesome service, and after sale service is just freaking, WOW!! I can't think of a better way to put it. You guys RULE!! Thank you!!! More
Received quote from another dealership but didn't care for the exterior color. Went to Rick Case and they had the exact same vehicle in my preferred color. 2013 Black Elantra! No problem with matching the for the exterior color. Went to Rick Case and they had the exact same vehicle in my preferred color. 2013 Black Elantra! No problem with matching the pricing received from the other dealership and received so many additional extras simply from purchasing at Rick Case! Total experience was wonderful and very easy. Our sales person, Jovahn Lockart was nothing shy of AWESOME! He was knowledgeable, helpful, and nothing shy of terrific. This is the first time that I actually had someone take the time to show me how everything on my new car worked! Wow! Would not hesitate a moment to do business with him in the future. The front desk folks (Bill and team) were friendly and also very helpful. To say that I was anything less than satisfied with my purchase and experience would be an understatement! Great job Jovahn! You are truly an asset to Rick Case! Many thanks! More







