Spitzer Hyundai Cleveland

The service of Rick Case dealer is excellent. It's the The service of Rick Case dealer is excellent. It's the first time for my dad and I to walk in the dealer to see the car. We were plan to buy a tucso The service of Rick Case dealer is excellent. It's the first time for my dad and I to walk in the dealer to see the car. We were plan to buy a tucson in GLS model with garnet red, but the dealer only has the limited model with garnet red. The dealer gave us a good discount so that we can take that limited model. In addition, Mr Pacholke, the professional sales consultant answered every question that we had, he provided some really nice suggestions to us. At last, thank you Mr Zelina and Adam, thank you so much for providing such a good service, my dad and I really enjoyed the purchase. More

Their approach when meeting for the first time was gentle and they listen to what you are looking for in a vehicle and finances. My wife and I liked that. and they listen to what you are looking for in a vehicle and finances. My wife and I liked that. More

OUT STANDING SALES MAN AND WE WOULD RECOMMEND TO EVERYONE OUT STANDING SALES MAN AND WE WOULD RECOMMEND TO EVERYONE TO GO THERE////////////// good deal and the people were great.the overall experience OUT STANDING SALES MAN AND WE WOULD RECOMMEND TO EVERYONE TO GO THERE////////////// good deal and the people were great.the overall experience was great More

Frank was very attentive to our needs in a vehicle. We requested an interest in the elantra touring and he had several to choose from. when I asked for a low mileage 2012 he had the perfect one for us. requested an interest in the elantra touring and he had several to choose from. when I asked for a low mileage 2012 he had the perfect one for us. Great ride, great cooperation from Frank. He was very honest and straight forward. More

Friendly approach by Chris, salesman for Hyundai, who told me he would be with me momentarily after he finished what he was doing. Couldn't decide on what model as I had limited amount of money to spend. told me he would be with me momentarily after he finished what he was doing. Couldn't decide on what model as I had limited amount of money to spend. After looking at several new Sonata models I told Chris that the price was too high for my pocketbook and he suggested that we look at a different model Hyundai. It was very nice but it was not comfortable enough for me. We went back to the Sonata's and found a new, never titled but had 3000 miles on it and was reduced in price. It looked show room new and a beautiful red color. I said that this is a possibility. Chris said lets see if we can work the figures to make it possible for me to get this car. After much negotiations, a deal was made. Having been a previous Hyundai owner, Rick Case gave me an extra $500 off as a loyalty discount which helped seal the deal. At all times, I was treated with respect and kindness with very little pressure to buy. I felt I was in control and nothing was forced on me. This is my second new Hyundai with Rick Case I would not hesitate to recommend this dealership to anybody. Chris, the salesman was extremely helpful with his understanding and patience with me. More

My daughter and her fiance's recent purchase through Chris Donato @ Rick Case Hyundai went so well that they recommended I check them out. From the moment we walked in the door, Chris was extremely hel Chris Donato @ Rick Case Hyundai went so well that they recommended I check them out. From the moment we walked in the door, Chris was extremely helpful with helping both I and my other daughter determine what was best for for us, new, used, lease, etc. Chris along with his team were always friendly and never pushy making this experience very refreshing. I have avoided this process until now because I like most, generally hate going through a car purchase. Thanks to Chris and Rick Case Hyundai team, I am happily driving a 2012 Elantra Limited that I love and my daughter is driving a 2012 Accent which she loves. We would highly recommend this dealership to anyone. They are a top notch group. More

From the start Chris Donato at the dealership was very friendly and understanding with my wife and I, in picking the right auto for us. He went over all the options and colors about the car. We wanted to friendly and understanding with my wife and I, in picking the right auto for us. He went over all the options and colors about the car. We wanted to stay with the 40 mile/gal models. The SE Accent in Red was a great choice for us; The paperwork/signing went very well and we made the deal that day, about 4 hours total to buy a car; WOW!!!!!! My wife loves the SE ACCENT 2012. Thank you for making the deal go so easy! More

Took our Elantra to the dealer we bought it from in Mentor for brake repairs. They returned it saying it had been repaired. I was unable to notice any difference from when we dropped it off. Took it to Mentor for brake repairs. They returned it saying it had been repaired. I was unable to notice any difference from when we dropped it off. Took it to Rick Case in Cleveland. It was returned a few hours later working like new and washed. Would never return to the Mentor dealer. That is why we now have a Velostar with Rick Case's name on it. More

I started off with asking for their best offer--they were quick to respond and give a quote. I didn't have the same experience with some other area dealers. Then when we went in to get the car they moved as quick to respond and give a quote. I didn't have the same experience with some other area dealers. Then when we went in to get the car they moved as quickly as possible to complete the paper work etc but while waiting allowed my dog inside on a cold night and even took kisses from the dog--Amazing Manager Brian! Chris has called numerous times to ensure happiness and to assist with any questions. More

My Elantra was the first new car I have purchased and I love it. The service was friendly and uncomplicated. Both Frank and Randy went above and beyond to make sure I got what I wanted and I have recommend love it. The service was friendly and uncomplicated. Both Frank and Randy went above and beyond to make sure I got what I wanted and I have recommended this dealership to everyone. More