Spitzer Jeep RAM Brook Park

Have always had excellent service for my Grand Caravan 30th Anniversary Edition. The staff and technicians are highly professional and courteous. A pleasure to deal with. 30th Anniversary Edition. The staff and technicians are highly professional and courteous. A pleasure to deal with. More

I took my car in for service on a Saturday. I was treated very well while I waited. The waiting area was very clean and comfortable and Timothy Carolin got me in and out. very well while I waited. The waiting area was very clean and comfortable and Timothy Carolin got me in and out. More

Went in and was greeted by Josh Phelps, a Sales Associate, explained to him what I was looking for (it was in the showroom) and I drove the vehicle home later that day. Between Josh and the Finance Associate, explained to him what I was looking for (it was in the showroom) and I drove the vehicle home later that day. Between Josh and the Finance Manager, Frank Peroni, I could not have been more pleased with the entire purchase. What made it even better was that my wife when asked what they might be able to do for her, they listened, they heard and she also drove home a vehicle right off the showroom floor. In it's entirety the process for both of us was took less than 5 hours for everything. I will make sure I always let people know about Spitzer CJDR on Brookpark Rd in Cleveland. More

I enjoyed my experience with Spitzer. My salesman’s name was Darrell Liebe. He was patient and honest. Just wonderful service. Bought a Jeep.Thanks was Darrell Liebe. He was patient and honest. Just wonderful service. Bought a Jeep.Thanks More

Great service: appointments readily available and the issues was clearly explained and resolved. My service contact kept in touch with me through out the process. I would recommend this dealer for servic issues was clearly explained and resolved. My service contact kept in touch with me through out the process. I would recommend this dealer for service. More

I dealt with Mr. Shango Poon in the Service Department. Mr. Poon is a pleasure to work with, because he is honest and makes the necessary suggestions, in order for a vehicle to have the routine preventativ Mr. Poon is a pleasure to work with, because he is honest and makes the necessary suggestions, in order for a vehicle to have the routine preventative maintenance do, in order to prevent expensive repairs in the future, that may have been able to have been avoided. Mr. Poon is always pleasant and I always look forward to working with him, whenever I bring my vehicle in to be serviced. More

Nick Masa is the Goat!! He’s officially a part of the fam! He helped us not just buy one car but two! And has been there for any questions or problem we had! fam! He helped us not just buy one car but two! And has been there for any questions or problem we had! More

Had a recall for my Jeep and was lucky enough to have Spitzer close to my house to have it done. Thank you to the entire service crew for being extremely pleasant and professional and being it done in th Spitzer close to my house to have it done. Thank you to the entire service crew for being extremely pleasant and professional and being it done in the time frame you said it would take. Also, thank you to Timothy Carolin for going over the vehicle assessment. Great job all! More

Great environment. Darrell was very professional and polite. I told him what I wanted and after about a hour he found exactly what I was looking for. polite. I told him what I wanted and after about a hour he found exactly what I was looking for. More

Brought my Jeep in for service repair under a warranty. Mike on Service was very nice and friendly. Work was done in an acceptable amount of time. However, I was disappointed that the car was not washed. Mike on Service was very nice and friendly. Work was done in an acceptable amount of time. However, I was disappointed that the car was not washed. Not only am I supposed to have free car washes for life at that dealership because I purchased the car there, but it is winter. The car was dirty. It should have been washed. Spitzer Jeep missed the mark on good customer service there. More