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Spitzer Jeep RAM Brook Park
Brook Park, OH
1,055 Reviews
Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,055 reviews
April 16, 2026
I had a recall notice for my Jeep. Your dealership was the closest, so I called and made an appointment . When I pulled in I was delighted to see how clean everything was. Kim helped m Your dealership was the closest, so I called and made an appointment . When I pulled in I was delighted to see how clean everything was. Kim helped me with my issue, she was very knowledgeable and professional. I waited maybe 20 minuets and Kim came and told me all was done. Great service . More
by Laroes3395
Verified Customer
April 16, 2026
Pulled in left lane, sat in car for while, got out, no one greeted me, so walked around looking for someone. Should have a sign telling customers where to go, when no one around one greeted me, so walked around looking for someone. Should have a sign telling customers where to go, when no one around More
by EVAWRONSKI
April 13, 2026
The people are all around friendly, kind and help work with you on your car repairs. with you on your car repairs. More
by alannamae5789
Employees Worked With
April 11, 2026
everyone was very helpful and I'm satisfied with the work did on my car professional did on my car professional More
by natehollis28
April 07, 2026
When I checked in for my appointment they were friendly. Came to waiting room to get me when my car was ready Came to waiting room to get me when my car was ready More
by Conniefulcher
April 04, 2026
I had a recall on my Jeep recently. I was in and out in a reasonable amount of time. Everyone was pleasant to work with. Ariel, my handler, was thorough and explained all the details o I was in and out in a reasonable amount of time. Everyone was pleasant to work with. Ariel, my handler, was thorough and explained all the details of the process well. He also showed patience handling all my questions and walking me through my service options. He was definitely appreciated. Overall, it was a great experience. More
by JNM
Employees Worked With
April 04, 2026
Had a issue with my new jeep gladiator they help me get the information needed to solve my issue but I should say I bought my new jeep from a different dealer and they new this and still helped me so I hav the information needed to solve my issue but I should say I bought my new jeep from a different dealer and they new this and still helped me so I have and will them with all my service needs More
by James
Employees Worked With
April 03, 2026
Prompt, good listeners and friendly I had a great experience and will return. For sure experience and will return. For sure More
by JAMIEKINGSTON44107
April 02, 2026
Was relatively quick service for what was being done. Scheduling was frustrating, I get told earliest appt is 11:30, my boss calls right after and gets told 8:00. In person, employees were friendly and h Scheduling was frustrating, I get told earliest appt is 11:30, my boss calls right after and gets told 8:00. In person, employees were friendly and helpful. Called a few days later and checked to make sure everything was working properly! If I'm able to be updated, an estimate for how much longer the work would take while I'm waiting on site and if the scheduling made more sense to me I would have given a 5 for excellent More
by Kylehuff7313
