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Spitzer Jeep RAM Brook Park

Brook Park, OH

Overview
Employees
Reviews
Vehicles
4.3
1,060 Reviews
Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
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13001 Brookpark Rd

Brook Park, OH

44142

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Showing 1,060 reviews

April 25, 2026

Came In for an oil change. I use conventional oil, somehow it was switched to synthetic oil and I was never told. Then when I questioned a coupon I was told synthetic has been More

by Cac1016
Recommend Dealer
No
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April 25, 2026

Will never have service done at this dealership again. Will tell everyone I know to avoid service there More

by rcklomfas
Recommend Dealer
No
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April 24, 2026

The lady helped me with everything I asked. I have handicapped and she was the best More

by SALLYARMS
Recommend Dealer
Yes
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Apr 24, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s wonderful to hear our team could meet all your requests and provide the accommodations you needed. Thank you for trusting us with your Jeep Compass service. We look forward to assisting you again.

April 23, 2026

Good people great services fair price. I've bought 6 cars from them loyal customer More

by bdsweeney45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Leclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s fantastic to hear our team provided friendly service and fair pricing for your Ram 1500. Your loyalty across six vehicle purchases truly means a lot. We look forward to helping you again.

April 21, 2026

After picking up my van I realized that filters had been replaced without my knowledge and charged $115. I reached out to the service manager and never received a call back. Spoke with a lady the same day t More

by upswoodward
Recommend Dealer
Yes
Employees Worked With
Ariel Albores
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel Albores
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Apr 22, 2026 -

Spitzer Jeep RAM Brook Park responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

April 16, 2026

I had a recall notice for my Jeep. Your dealership was the closest, so I called and made an appointment . When I pulled in I was delighted to see how clean everything was. Kim helped m More

by Laroes3395
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Boutell
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Apr 17, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for trusting us with your Jeep recall. We’re glad our clean facility and Kim’s knowledgeable, professional assistance made your visit efficient and satisfying.

April 16, 2026

Pulled in left lane, sat in car for while, got out, no one greeted me, so walked around looking for someone. Should have a sign telling customers where to go, when no one around More

by EVAWRONSKI
Recommend Dealer
Yes
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Apr 17, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for choosing Spitzer Jeep RAM Brook Park. Your feedback and rating mean a lot to us. We will share your comments with the team.

April 13, 2026

The people are all around friendly, kind and help work with you on your car repairs. More

by alannamae5789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2026 -

Spitzer Jeep RAM Brook Park responded

We appreciate your kind feedback. It’s great to hear our team was friendly, accommodating, and supportive during your Kia Sportage service. Let us know whenever you need assistance again.

April 11, 2026

everyone was very helpful and I'm satisfied with the work did on my car professional More

by natehollis28
Recommend Dealer
Yes
Employees Worked With
Ariel Albores
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel Albores
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Apr 13, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Apr 13, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you, Nate! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Jeep RAM Brook Park. We look forward to having you as one of our valued customers for many more years to come!

April 07, 2026

She was very personable and had GREAT CUSTOMER SERVICE! She was tentative and also gave follow up! More

by Amazingcampers
Recommend Dealer
Yes
Employees Worked With
Denise
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Apr 07, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s wonderful to hear that our team provided such personable and attentive service along with reliable follow-up. Thank you for trusting us with your Jeep, and we look forward to assisting you again.

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