
Spitzer Jeep RAM Brook Park
Brook Park, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Brought my Jeep in for service repair under a warranty. Mike on Service was very nice and friendly. Work was done in an acceptable amount of time. However, I was disappointed that the car was not washed. Mike on Service was very nice and friendly. Work was done in an acceptable amount of time. However, I was disappointed that the car was not washed. Not only am I supposed to have free car washes for life at that dealership because I purchased the car there, but it is winter. The car was dirty. It should have been washed. Spitzer Jeep missed the mark on good customer service there. More
Incredible service and helpful customer service. Extremely simple process. Our sales woman couldn’t have been better. She was the best! Cannot recommend her and Jeep Spitzer dealership enough. Extremely simple process. Our sales woman couldn’t have been better. She was the best! Cannot recommend her and Jeep Spitzer dealership enough. More
I requested information online and was pushed and pushed and pushed to come into the store and they would make me a deal a better deal than the original car I was asking about. Went into the store, they did and pushed to come into the store and they would make me a deal a better deal than the original car I was asking about. Went into the store, they did not have anything in my price range low balled me on my trade in and I walked out without even looking at a car. The internet sales manager needs to be better with giving information instead of just trying to get people in the door. Actually listen to what people are asking for. The salesperson was very nice and honest and upfront, she did question why I do not do financing instead of just accepting it but overall she was not pushy or anything. More
Service department was great and the staff very friendly. Area was clean and the turn around time was quick. They contacted me via email and also by phone letting me know my vehicle was ready to be picked Area was clean and the turn around time was quick. They contacted me via email and also by phone letting me know my vehicle was ready to be picked up. More
The service was great and the staff was professional. The place was clean and most of the staff were wearing masks. I don’t have any complaints place was clean and most of the staff were wearing masks. I don’t have any complaints More
Mr nick masa did an excellent job selling me my new ram 2500 as well is all the employees involved including Rick in your parts department 2500 as well is all the employees involved including Rick in your parts department More
This was my first time at this dealership with my new This was my first time at this dealership with my new (2017) Jeep Grand Cherokee. Tim Carolin, was efficient in taking care of me. He explained how This was my first time at this dealership with my new (2017) Jeep Grand Cherokee. Tim Carolin, was efficient in taking care of me. He explained how long the work would take, which was accurate, then went through all items that were inspected. I would most definitely come back here and recommend others to visit if they have not. More
I have been coming to this dealership since I bought a full size Van, loaded with everything, in 1996. One time, in between that van and next car, I went to Brunswick because my van was about ready to di full size Van, loaded with everything, in 1996. One time, in between that van and next car, I went to Brunswick because my van was about ready to die after 10yrs and that was the closest place to go. With regards to this service that was needed, everyone was helpful, patient, and when I was told that it may take several weeks, I got a car from the dealership to use while waiting. Good luck was More