
Spitzer Jeep RAM Brook Park
Brook Park, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Best dealership experience I’ve had Paul really delivered for me. I walked in and he greeted me instantly. I told him exactly what I was looking for and found a car that was right off th Paul really delivered for me. I walked in and he greeted me instantly. I told him exactly what I was looking for and found a car that was right off the truck and not even inventoried yet. We test drove it and he really knew what he was talking about. When it was time to talk numbers I gave him the numbers I could work with and he made it happen. Couldn’t be happier with my experience. I already know I’m going back to Paul for my next car. More
Quick, friendly service First walked into the dealership and was greeted by Nick. Explained to him my reason for visiting and he found the paperwork of my online inquiry & pr First walked into the dealership and was greeted by Nick. Explained to him my reason for visiting and he found the paperwork of my online inquiry & proceded to show me the vehicle in person and let me go for a test drive. Shortly after he gave me my trade in value going toward my new Vehicle and went over my finance numbers which I felt were fair. Closed a deal very smooth and fast with no problems. Highly recommend speaking to Nick for any future dealership visits. More
It was an overall good experience The only thing that made it difficult was the transition to the new computer system at the time we were buying the car. Everyone is very willing to he The only thing that made it difficult was the transition to the new computer system at the time we were buying the car. Everyone is very willing to help with any issues this may have caused. More
Great place and salesman Paul is such an honest man and will go to bat for you to make a fair deal. Management was also very professional. I feel I got a fair deal. Defini Paul is such an honest man and will go to bat for you to make a fair deal. Management was also very professional. I feel I got a fair deal. Definitely will go back when my lease is up. Love my jeep More
I was matched with my dream vehicle I spoke to Rick Suhar during my visit, and I told him that I was looking for a 2019 black Jeep Cherokee Limited. I was not looking to buy a vehicle wh I spoke to Rick Suhar during my visit, and I told him that I was looking for a 2019 black Jeep Cherokee Limited. I was not looking to buy a vehicle when I visited the dealership, but Rick asked if he could present a package, that was in the range of what I was willing and able to spend monthly, would I be interested in purchasing the vehicle on that day? I told him yes and Rick met with the Finance manager of the dealership and made everything happen. I drove home 3 hours later in my new 2019 black Jeep Cherokee. More
Bought a 2018 300 Rick and Dan were great. Only problem is the car is not clean on the inside doesn't look new. The windows are really bad. Rick and Dan were great. Only problem is the car is not clean on the inside doesn't look new. The windows are really bad. More
Genuine Sales Associate I was referred to Guy by a co worker. It was a pleasure working with Guy. He truly cares about his customers. Thanks for your service and follow up. I was referred to Guy by a co worker. It was a pleasure working with Guy. He truly cares about his customers. Thanks for your service and follow up. More
Very Very BAD Dealership This dealership, has the worst customer service, I have ever seen, which includes the buying experience. I do (NOT) recommend, this dealership, to any This dealership, has the worst customer service, I have ever seen, which includes the buying experience. I do (NOT) recommend, this dealership, to anyone... They just want to rip you off. They are crooks........ More
Quick and great service They were very friendly and we were able to find what we needed quick and easy. And they made the trade in very easy as well. They were very friendly and we were able to find what we needed quick and easy. And they made the trade in very easy as well. More
Horrible never buy a car here!!!!!! I've been trying to get in contact with the GM since I purchased my car in February.... I've never had one of my calls returned ... had to spend $45 I've been trying to get in contact with the GM since I purchased my car in February.... I've never had one of my calls returned ... had to spend $45 on a cabin filter today..that I didn't agree to have replaced.We told them we wanted proof it was replaced in the hundred twenty point inspection that we were told we had When the vehicle was purchased.. they refused to give us the paperwork for 7 months now ...i asked them to look into it because of a funny smell that's been coming from my car since I've bought it.. and I said for having it replaced 7 months ago when I purchased my vehicle in February like I was told there should be no reason for any kind of smell ..and now my floorboards flooded which was covered through the manufacturer.. but today they told me that I didn't have a 120 inspection on my certified pre-owned vehicle ...and there was nothing they could do.. the cabin filter was not replaced prior but (they do change them) when cars come in were their words .. I could have gotten a cabin filter for a quarter of that cost...they have lied and told more stories then a child... why would my certified pre-owned vehicle only have a 36 point inspection ...I want my money back!!! They also could not give me the 36 point inspection paperwork that the car supposedly had still to this day because their printer was not working another story!!!!!! Never received my title memorandum had to go buy one because another person didn't do their job... More