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Spitzer Jeep RAM Brook Park

Brook Park, OH

4.8
822 Reviews
Spitzer Motor City Inc always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
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13001 Brookpark Rd

Brook Park, OH

44142

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Showing 822 reviews

September 29, 2018

Best dealership experience I’ve had Paul really delivered for me. I walked in and he greeted me instantly. I told him exactly what I was looking for and found a car that was right off th More

by Trailhawk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Lascola
September 28, 2018

Quick, friendly service First walked into the dealership and was greeted by Nick. Explained to him my reason for visiting and he found the paperwork of my online inquiry & pr More

by rafa3353
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Masa
September 27, 2018

It was an overall good experience The only thing that made it difficult was the transition to the new computer system at the time we were buying the car. Everyone is very willing to he More

by anne345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Masa
September 26, 2018

Great place and salesman Paul is such an honest man and will go to bat for you to make a fair deal. Management was also very professional. I feel I got a fair deal. Defini More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Langelier, Paul Lascola
September 24, 2018

I was matched with my dream vehicle I spoke to Rick Suhar during my visit, and I told him that I was looking for a 2019 black Jeep Cherokee Limited. I was not looking to buy a vehicle wh More

by Norris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Suhar
September 23, 2018

Bought a 2018 300 Rick and Dan were great. Only problem is the car is not clean on the inside doesn't look new. The windows are really bad. More

by CindyPerk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A nice man sitting behind Rick I don't know his name he was really helpful with getting emails sent to me., Dan Gura, Rick Suhar
September 18, 2018

Genuine Sales Associate I was referred to Guy by a co worker. It was a pleasure working with Guy. He truly cares about his customers. Thanks for your service and follow up. More

by Lisa
Recommend Dealer
Yes
Employees Worked With
Gaetano Seagro
September 17, 2018

Very Very BAD Dealership This dealership, has the worst customer service, I have ever seen, which includes the buying experience. I do (NOT) recommend, this dealership, to any More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Licursi, Robert Langelier
Sep 19, 2018 -

Spitzer Jeep RAM Brook Park responded

Brad, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. We would like an opportunity to make this up to you. If you are willing, please reach out to us at 440-220-5805 so we can work towards a resolution.

September 14, 2018

Quick and great service They were very friendly and we were able to find what we needed quick and easy. And they made the trade in very easy as well. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Gura, Luaay Haddad, Nick Masa
September 13, 2018

Horrible never buy a car here!!!!!! I've been trying to get in contact with the GM since I purchased my car in February.... I've never had one of my calls returned ... had to spend $45 More

by Lisa
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alli Ali
Sep 19, 2018 -

Spitzer Jeep RAM Brook Park responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 440-220-5805 to discuss your concerns, as your satisfaction is of utmost importance to us.

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