
Spitzer Jeep RAM Brook Park
Brook Park, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 832 reviews
Great Dealership This is the second Jeep I have leased from Paul, he is knowledgeable and patient which makes the entire experience much more enjoyable. Paul always ta This is the second Jeep I have leased from Paul, he is knowledgeable and patient which makes the entire experience much more enjoyable. Paul always takes the time to make sure you get what you want and leave happy. Also the girl in finance who completed all my paperwork at the end was extremely friendly but I do not see her name listed. More
Awesome I love Paul he is a great sales man. He was professional. He needs a great raise. Please tell him thank you. He is awesome. I love Paul he is a great sales man. He was professional. He needs a great raise. Please tell him thank you. He is awesome. More
Great customer service and attention to detail would definitely shop here again for next car. They were even very good with having to go and get my car that I wanted from an and attention to detail would definitely shop here again for next car. They were even very good with having to go and get my car that I wanted from another dealership of theirs in Mansfield. More
Terrible Finance Department Carshawn Johnson was the finance representative. I told him multiple times that I wanted a 48 month loan and he changed it to 54 months without tellin Carshawn Johnson was the finance representative. I told him multiple times that I wanted a 48 month loan and he changed it to 54 months without telling me. He did not explain stuff well and was very confusing. He told me the warranty was $13 a month but when I got home and looked over everything it was almost $50 a month! He told me that if the warranty was added it would be an extra $13 a month but what he failed to mention was that he switched the loan duration. Very disappointed in this and will never recommend this to anyone. Still deciding if I am going to keep the warranty or not. A month later: just received my extended warrenty card in the mail and come to find out that the finance guy also lied about how many miles the warrenty was. He told me it was the miles I bought the car at plus an additional 100,000 miles but it is actually only 100,000 miles. He also said it was 7 years after the purchase date but it is 7 years after the car was originally sold. I will be contacting Chrysler personally to tell them about this experience. More
customer service Kirk Kennedy was our service rep. he was polite, knowledgeable,explained to us the plans,about the different services we have with car ,he knew everyt Kirk Kennedy was our service rep. he was polite, knowledgeable,explained to us the plans,about the different services we have with car ,he knew everything we needed to know .i would recommend to anyone i speak to who needs a vehicle new or used. thank you ,Mrs Elizabeth Bozicevich More
My new car and i love it Gaetano Seagro was very helpful and understood what i wanted and took the time to get to know me and it made me fell like he wanted to help me Gaetano Seagro was very helpful and understood what i wanted and took the time to get to know me and it made me fell like he wanted to help me More
Very accommodating My sales consultant, Paul Lascola was very personable. He listened to my concerns and did everything he could to meet my needs. I will be back My sales consultant, Paul Lascola was very personable. He listened to my concerns and did everything he could to meet my needs. I will be back More
Great car and friendly experience I visited Spitzer in Brookpark because of their large inventory of Jeeps. I only wanted to test drive but then realized I could upgrade my current lea I visited Spitzer in Brookpark because of their large inventory of Jeeps. I only wanted to test drive but then realized I could upgrade my current lease without paying early penalties. I happily upgraded with my salesman Paul. He was friendly and not pushy like most car salesman. The experience was a perfect fit for my personality and exceeded my expectations. Thanks Paul and Adib! More
The Dream Team! Paul Lascola in Sales and Erica Vella in Financing are The Dream Team... Literally. Last year, the two of them helped 4 members of my family into new Paul Lascola in Sales and Erica Vella in Financing are The Dream Team... Literally. Last year, the two of them helped 4 members of my family into new Jeep Compass leases and it was the most seamless, affordable process we could have imagined. This time, 3 years later at the end of the lease, they not only helped all of my family members into their next phase but they fulfilled dreams of both my parents and my own. A dream car of mine has been a white Jeep Grand Cherokee. I was going to settle on another car in the meantime because it seemed impossible at this point in my life. I gave Paul and Erica all my criteria, must haves and price range and they went above and beyond to provide me with different options to make it happen on the car of my dreams. Not to mention how Paul set up all my settings in the car with me and guided me through all the new gadgets with such patience. They are both always so thorough, efficient, determined and most of all genuine. When everyone asks about my new ride, I hand them Paul's business card right away. I KNOW I am in the best hands with them and I KNOW that anyone that is lucky enough to work with them in the future is in the best hands with them as well. More
Best Salesman I have worked with! I was looking to get a Jeep Wrangler, and came into the dealership by myself. Sometimes a woman coming in to a car dealership alone is treated differe I was looking to get a Jeep Wrangler, and came into the dealership by myself. Sometimes a woman coming in to a car dealership alone is treated differently than if she were a man - not in this case. Paul met me at the door and we hit it off immediately. He was professional, friendly, courteous, and not anything like any other car salesman I have worked with in the past. He made the experience easy, quick, and painless, without the endless trips back to "the manager" for pricing. I left the dealership feeling as though I had gotten a fair amount on my trade and a fair price for the car that I wanted. Not once did I feel that I was being oversold or taken advantage of. He also spent time with me after closing to get the paperwork done and to give me a quick tour of the car. I would recommend Paul to anyone who is looking for a straight-up buying experience. As for the dealership, everyone I interacted with was friendly, professional, and seemingly interested in my customer satisfaction. I will be coming back for sure. More