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Spitzer Jeep RAM Brook Park
Brook Park, OH
810 Reviews
Spitzer Motor City Inc always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 810 reviews
April 07, 2018
Bad customer service I purchased my Certified preowned car in February. Great sales persons Ali and he wanted everything to be as easy as possible. I would recommended him I purchased my Certified preowned car in February. Great sales persons Ali and he wanted everything to be as easy as possible. I would recommended him at a different dealership. When I was purchasing the car I wanted the dealership to get my plates. I got my title in the mail so I called to see about my plates and the lady in the office getting into a fight with me saying they don’t get plates on used cars which I understand but I asked if they would get them and I would pay the dealership so I would Not need to go out and get them myself to save time. Then after a month of owning my car the breaks and front end were making noise so I took it in. They said it was nothing and sent me on my way. Now a couple weeks after that my car would not start and when t finally did all of the lights I the dash were on such as check engine check transmission and that my 4x4 would not work. Mind you this is a certified used car. So I took it in Asap. When I got there they said my battery was shot and I needed another one and it was not under any warranty. The used car department paid $80 of my bill. It cost me 200 on top of the car that I bought a month and a half ago. I asked how this could happen and I was told it could happen over night. But once it was replaced my cars auto stop function worked which has not worked since I purchased the car. Meaning this has been the problem since I purchased the CPO car. More
by Chase98
Employees Worked With
Alli Ali
April 05, 2018
Great experience Had a great experience at Spitzer. Paul was friendly and helped me find exactly what I was looking for. He also got me a better price than I could fin Had a great experience at Spitzer. Paul was friendly and helped me find exactly what I was looking for. He also got me a better price than I could find anywhere else, and I couldn't be happier with my purchase. After I bought the car, he took the time to show me all the features of the car and connect my Bluetooth. Best of all, he wasn't pushy or aggressive, and I felt comfortable the entire time I was there. Would definitely highly recommend. More
by Marko M
Employees Worked With
Paul Lascola
April 03, 2018
I don’t know how this car dealer got 4.5 stars My car is covered under full warranty which is what I paid extra for, my car breaks down refuses to start, I call roadside ( WHICH ARE GREAT AT WHAT T My car is covered under full warranty which is what I paid extra for, my car breaks down refuses to start, I call roadside ( WHICH ARE GREAT AT WHAT THEY DO ) to get my car to the dealer to see what’s going on. Two days later my car is still sitting outside in the lot, hasn’t even been diagnosed yet, nobody is calling me back! I call back every 4 hours to get an update and all I’m told is well we are busy! Well I’m without a car that gets me back and forth to work everyday! My husband’s car dealer ( nissan ) gets him a rental car when they know he’ll be without a car for a day or more! I REGERT CHOOSING THIS DEALERSHIP! More
by Naddy216
Employees Worked With
I haven’t even got to speak with a service person yet!
March 29, 2018
Great experience Paul was very professional and helpful. He answered all of our questions. We had a great experience. Thank you for making it a easy process. Paul was very professional and helpful. He answered all of our questions. We had a great experience. Thank you for making it a easy process. More
by smith,k123
Employees Worked With
Paul Lascola
March 27, 2018
Very positive experience The entire process was handled quickly and professionally. The sakes staff was very knowledgeable and extremely helpful. They made the process very qu The entire process was handled quickly and professionally. The sakes staff was very knowledgeable and extremely helpful. They made the process very quick. I would highly recommend Spitzer. More
by Davidcdillon
Employees Worked With
Adib Nader, Alli Ali
March 24, 2018
Spitzer Great customer service and very friendly. The Sales team helped me with all my questions on the car and the process, they are very knowledgeable. Than Great customer service and very friendly. The Sales team helped me with all my questions on the car and the process, they are very knowledgeable. Thanks More
by Sunset
Employees Worked With
Alli Ali
March 18, 2018
Highly recommend Everybody from the salesman to sales manager to finance manager was excellent. They worked with me and listened to my needs. They were professional an Everybody from the salesman to sales manager to finance manager was excellent. They worked with me and listened to my needs. They were professional and personable. Highly recommend! More
by Kiddies
Employees Worked With
Robert Licursi, Zachary Gardner
March 16, 2018
Very pleased! Yes, we were very pleased with our experience. Marko and Alli were very professional and caring. I would highly recommend buying a vehicle from here. Yes, we were very pleased with our experience. Marko and Alli were very professional and caring. I would highly recommend buying a vehicle from here. More
by LisaQuick101
Employees Worked With
Marko Kroesen, Alli Ali
March 14, 2018
Great dealership. I want to first start off by saying this is a great dealership.Ali was very awesome I must say he put his best foot forward to get me the car I wanted I want to first start off by saying this is a great dealership.Ali was very awesome I must say he put his best foot forward to get me the car I wanted thanks a lot and the co workers was also great thanks to all for putting time in to get me a car. More
by Tony Prince
Employees Worked With
Alli Ali
March 12, 2018
Can't believe it was so easy. I started out communicating with Angela. She was a big help during out chat session/emails/texting. After that I had a great text conversation with M I started out communicating with Angela. She was a big help during out chat session/emails/texting. After that I had a great text conversation with Marko who is very knowledgeable, humorous, and personable. Since I came late for my appointment with Marko, he handed me over to Paul's very capable hands. The test drive was great and Paul answered all our questions. Robert handled all the financial negotiations with my husband and we came home with a great car. More
by verybe33
Employees Worked With
Robert Langelier, Marko Kroesen, Paul Lascola
