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Spitzer Jeep RAM Brook Park
Brook Park, OH
939 Reviews
Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 939 reviews
September 26, 2018
Great place and salesman Paul is such an honest man and will go to bat for you to make a fair deal. Management was also very professional. I feel I got a fair deal. Defini Paul is such an honest man and will go to bat for you to make a fair deal. Management was also very professional. I feel I got a fair deal. Definitely will go back when my lease is up. Love my jeep More
by Linda
Employees Worked With
Robert Langelier, Paul Lascola
September 24, 2018
I was matched with my dream vehicle I spoke to Rick Suhar during my visit, and I told him that I was looking for a 2019 black Jeep Cherokee Limited. I was not looking to buy a vehicle wh I spoke to Rick Suhar during my visit, and I told him that I was looking for a 2019 black Jeep Cherokee Limited. I was not looking to buy a vehicle when I visited the dealership, but Rick asked if he could present a package, that was in the range of what I was willing and able to spend monthly, would I be interested in purchasing the vehicle on that day? I told him yes and Rick met with the Finance manager of the dealership and made everything happen. I drove home 3 hours later in my new 2019 black Jeep Cherokee. More
by Norris
Employees Worked With
Rick Suhar
September 23, 2018
Bought a 2018 300 Rick and Dan were great. Only problem is the car is not clean on the inside doesn't look new. The windows are really bad. Rick and Dan were great. Only problem is the car is not clean on the inside doesn't look new. The windows are really bad. More
by CindyPerk
Employees Worked With
A nice man sitting behind Rick I don't know his name he was really helpful with getting emails sent to me., Dan Gura, Rick Suhar
September 18, 2018
Genuine Sales Associate I was referred to Guy by a co worker. It was a pleasure working with Guy. He truly cares about his customers. Thanks for your service and follow up. I was referred to Guy by a co worker. It was a pleasure working with Guy. He truly cares about his customers. Thanks for your service and follow up. More
by Lisa
Employees Worked With
Gaetano Seagro
September 17, 2018
Very Very BAD Dealership This dealership, has the worst customer service, I have ever seen, which includes the buying experience. I do (NOT) recommend, this dealership, to any This dealership, has the worst customer service, I have ever seen, which includes the buying experience. I do (NOT) recommend, this dealership, to anyone... They just want to rip you off. They are crooks........ More
by Brad
Employees Worked With
Robert Licursi, Robert Langelier
September 14, 2018
Quick and great service They were very friendly and we were able to find what we needed quick and easy. And they made the trade in very easy as well. They were very friendly and we were able to find what we needed quick and easy. And they made the trade in very easy as well. More
by Mike
Employees Worked With
Dan Gura, Luaay Haddad, Nick Masa
September 13, 2018
Horrible never buy a car here!!!!!! I've been trying to get in contact with the GM since I purchased my car in February.... I've never had one of my calls returned ... had to spend $45 I've been trying to get in contact with the GM since I purchased my car in February.... I've never had one of my calls returned ... had to spend $45 on a cabin filter today..that I didn't agree to have replaced.We told them we wanted proof it was replaced in the hundred twenty point inspection that we were told we had When the vehicle was purchased.. they refused to give us the paperwork for 7 months now ...i asked them to look into it because of a funny smell that's been coming from my car since I've bought it.. and I said for having it replaced 7 months ago when I purchased my vehicle in February like I was told there should be no reason for any kind of smell ..and now my floorboards flooded which was covered through the manufacturer.. but today they told me that I didn't have a 120 inspection on my certified pre-owned vehicle ...and there was nothing they could do.. the cabin filter was not replaced prior but (they do change them) when cars come in were their words .. I could have gotten a cabin filter for a quarter of that cost...they have lied and told more stories then a child... why would my certified pre-owned vehicle only have a 36 point inspection ...I want my money back!!! They also could not give me the 36 point inspection paperwork that the car supposedly had still to this day because their printer was not working another story!!!!!! Never received my title memorandum had to go buy one because another person didn't do their job... More
by Lisa
Employees Worked With
Alli Ali
September 12, 2018
Very helpful The sales reps and managers were very pleasant and helpful throughout the process, without being high pressure. They were responsive to phone calls an The sales reps and managers were very pleasant and helpful throughout the process, without being high pressure. They were responsive to phone calls and worked hard to provide all requested information prior to the decision to purchase. More
by Ladybird
Employees Worked With
Dan Gura, Luaay Haddad
September 09, 2018
Honest Our experience was a great experience! Paul and Dan were honest and up front the whole time and made the experience super smooth. Definitely would rec Our experience was a great experience! Paul and Dan were honest and up front the whole time and made the experience super smooth. Definitely would recommend to others! More
by Ironwing1992
Employees Worked With
Dan Gura, Paul Lascola
September 08, 2018
Absolutely wonderful customer service We are so happy with our brand new Chrysler Pacifica. Nick was helpful and pleasant and the entire staff was professional and we couldn’t be more happ We are so happy with our brand new Chrysler Pacifica. Nick was helpful and pleasant and the entire staff was professional and we couldn’t be more happy with our experience. We would go back and recommend this dealership to anyone looking for a new or used car. More
by Totally Jawsome
Employees Worked With
One of the Roberts in management helped us but we don’t remember his last name. , Nick Masa
