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Spitzer Jeep RAM Brook Park

Brook Park, OH

Overview
Employees
Reviews
Vehicles
4.8
810 Reviews
Spitzer Motor City Inc always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
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13001 Brookpark Rd

Brook Park, OH

44142

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Showing 810 reviews

February 22, 2024

The last service appointment was very fast , it was completed in only 2 hours, and they called me right away More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Redmond
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Feb 27, 2024 -

Spitzer Jeep RAM Brook Park responded

Bill, We are so glad that our team took great care of you and your vehicle throughout your visit! It is our pleasure to assist you in any way possible. Thank you so much for your positive review!

February 21, 2024

Richard Carver was excellent took in for recall said a hour or so was a lot less. More

by moravcikmark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Richard Carver
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Feb 21, 2024 -

Spitzer Jeep RAM Brook Park responded

Thank you for leaving Richard this 5-star rating! We are so glad that he could provide you with thorough and efficient service. He will be delighted to know that you greatly value his service. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 20, 2024

I had a great experience brought my car in to get a oil change and a tire repair and everything went smoothly More

by Devina_dortch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Winthrop Defreitas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katy sales rep, Joel Wilson, Darrell Liebe, Nick Masa, Shawn Mackay, Austin Hopperton, Vincent Lugo
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Feb 21, 2024 -

Spitzer Jeep RAM Brook Park responded

Thank you for your time and feedback! We are happy to hear that your vehicle was back on the road so quickly. We look forward to serving your future automotive needs.

February 16, 2024

I arrived for a 10:15 appointment and was immediately approached by stephan Schultz who worked hard to get me a deal I was happy with! More

by ethorne1018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephan schultz frank peroni, Christopher Lombardo
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Feb 21, 2024 -

Spitzer Jeep RAM Brook Park responded

It's great to hear that Stephan could provide you with 5-star service throughout your visit. It is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs!

February 13, 2024

I was a first time buyer having a hard time getting cars everywhere I went. Austin & the Spitzer family made it less stressful and easy for me to buy my first car. Really grateful! More

by kenise white
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Hopperton
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Feb 13, 2024 -

Spitzer Jeep RAM Brook Park responded

Thank you for taking the time to leave Austin this amazing review! We greatly appreciate the opportunity to work with you, and proud to now how Austin took great care of you. He definitely is an asset to our team, and will be honored to hear of your kind words. Wishing you the warmest congratulations on being a first time buyer!

February 07, 2024

Excellent customer service not pushy at all. They will work with you to ensure you are satisfied. I am extremely happy with my purchase thank you Anthony Nemi More

by Myfathershouse9127
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Nemi
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Feb 12, 2024 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your positive review! We are honored to have been of assistance to you with your special purchase, and so glad that Anthony provided you with a remarkable experience! We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels.

February 06, 2024

I arrived early for my service appointment and they took my vehicle right in. They changed my oil and rotated my tires. More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Hopperton
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Feb 12, 2024 -

Spitzer Jeep RAM Brook Park responded

Thank you for your 5-star rating, Bill! We appreciate your business, and hope that you do not hesitate to let us know if there is ever anything more that we may help you with!

February 06, 2024

I was treated like a real human being at Spitzer Motor City! They said Hi a lot! Other mean dealers around the area always throw objects at me when I visit them! A dealer in North Olmsted kept hitting me More

by joelc7988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Wilson
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Feb 12, 2024 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your wonderful review, Joel! We are honored by your business, and proud to know that our the team took great care of you. Please do not hesitate to let us know how we may be of further service to you in the future.

February 01, 2024

I had a great experience with all the people involved in my purchase of my 2023 Jeep Compass. More

by Crys0628
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephan Schultz
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Feb 01, 2024 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for leaving us this incredible review! We are so appreciative of the opportunity to work with you and we are glad that our team could provide you with A+ service. We are happy to know that they made your car buying experience here at Spitzer Chrysler Dodge Jeep Ram Cleveland great. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new 2023 Jeep Compass- behalf of the entire team!

January 31, 2024

I purchased my vehicle from Spitzer in 2022, and have always received great service from their staff. Logan South, assisted me with an issue I was having with my vehicle and was able to get to the bottom More

by TZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan South
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Jan 31, 2024 -

Spitzer Jeep RAM Brook Park responded

TZ, Providing quality and efficient service is so important to us here at Spitzer Chrysler Dodge Jeep Ram Cleveland and we are glad that Logan's efforts could meet your satisfaction! We are thrilled to know that he could get to the bottom of the issue you were having with your vehicle. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

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