Spitzer Kia Cleveland - Service Center

First service of my new car was thorough, professional and pleasant thanks to Darius Roberts and pleasant thanks to Darius Roberts More

We had a great experience with our recent service appointment. My car needed several things done and our service advisor Rachel Lewis kept my husband informed. Rachel was pleasant and professional. appointment. My car needed several things done and our service advisor Rachel Lewis kept my husband informed. Rachel was pleasant and professional. We were very satisfied. More

I make my appointments every single time. And I have very good experience. I recommended everybody. For service And I have very good experience. I recommended everybody. For service More

I recently picked up a nail in my sidewall. It had to be replaced. Belinda Frost was very friendly and professional, she kept me informed on the price of replacement and pickup time. Thanks, B It had to be replaced. Belinda Frost was very friendly and professional, she kept me informed on the price of replacement and pickup time. Thanks, Belinda. More

The man was very professional and very knowledgeable about the van. Everything was done in a timely matter. about the van. Everything was done in a timely matter. More

Greasy customer service by Richard Montague. I was in need of emergency tire replacement and he was of great assistance. I was in need of emergency tire replacement and he was of great assistance. More

Randy Maggio was great in assisting me as a service provider. He explained all my options, remained in good contact with me throughout the process, and explained to me how to maintain my car's longevit provider. He explained all my options, remained in good contact with me throughout the process, and explained to me how to maintain my car's longevity. Thanks Randy! More

Just had my 15,000 mile maintenance done. Belinda Frost was my service advisor. She did an excellent job - explained what was needed and what was not. Reviewed all the services performed wit Belinda Frost was my service advisor. She did an excellent job - explained what was needed and what was not. Reviewed all the services performed with me. She is knowledgeable and professional and will spend the time needed to make sure you are satisfied with the service. More

The staff is friendly and really tries to help. However, my view of the company has changed. They hired a third party to install my remote start. I'm having issues of inferior quality with the FOB. However, my view of the company has changed. They hired a third party to install my remote start. I'm having issues of inferior quality with the FOB. Now one is totally broken. They gave a number to call. My calls were never returned. And now it's MY responsibility to pay $100 for a new one with a different company they referred me??? This isn't right. Would not go back there. I could've used a third party I knew and trusted, but I trusted Kia to use a reputable company. More

Brought my vehicle in for oil change, inspection and a recall issue. Was assisted by James Martin and was very pleased with his help. He informed of status of vehicle and time of service was very good, recall issue. Was assisted by James Martin and was very pleased with his help. He informed of status of vehicle and time of service was very good, no long wait. James offered me cofffee while I waited (very nice). You have a very nice employee in James. More