Spitzer Kia Cleveland - Service Center

Replace horn Was advised by dealer that there was a recall to replace installed horn. Scheduled appointment and had work done. It was done in the time estimated Was advised by dealer that there was a recall to replace installed horn. Scheduled appointment and had work done. It was done in the time estimated by dealer, service individual kept me informed of progress and when completed had vehicle washed prior to return to me. Waiting area immaculate and refreshments and snacks provided. Brent Adkins handled recall work in a expeditious and professional manner More

Excellent service I was able to get a same day appointment for a clog in one of the air conditioning hoses. They scheduled around my work schedule & was in & out of the I was able to get a same day appointment for a clog in one of the air conditioning hoses. They scheduled around my work schedule & was in & out of the dealership within 20 minutes. I was helped by Ju-Marri Sims who explained the work done, vacuumed out my car & put it through the car wash. I am very happy with their service & will definitely return here! More

Service always with a smile. Desmond has always been very helpful. He is very pleasant and gets things taken care of. As much as I dont want to have to come here, he always makes Desmond has always been very helpful. He is very pleasant and gets things taken care of. As much as I dont want to have to come here, he always makes my visit better than I expected. He also remembers me when I come in, which I believe is a great customer service skill to have. More

Great dealership I have purchased two cars from this dealership and they treat you very well. I will buy my next car from here, and I tell my friends to shop here I have purchased two cars from this dealership and they treat you very well. I will buy my next car from here, and I tell my friends to shop here More

Great customer service I had to take my car in for repair and was helped by Desmond Peeples. I would have to say, he is professional and very helpful. He made an headache of I had to take my car in for repair and was helped by Desmond Peeples. I would have to say, he is professional and very helpful. He made an headache of an experience with gettung my car fixed bot all bad. He got me in a courtesy car quickly and I was out of there in no time. I hope I dont have yo come back any time soon but when I do, I hope its Mr. Peebles thats able to help me. Great employee Spitzer! More

Excellent customer service!! Desmond got my car in quickly when I stopped in because I had a warning light on my dash that needed addressed. I really appreciate the way he bent ov Desmond got my car in quickly when I stopped in because I had a warning light on my dash that needed addressed. I really appreciate the way he bent over backwards to help me out, even getting me a rental car so I coule head back to work. The service department did an excellent job on my car, and everybody was very courteous! I will definitely be returning to this KIA for my future service needs! Thanks Desmond and Spitzer Kia!! More

Customer Service Super Stars!! I have been a Customer of Spitzer Kia of Cleveland for the past 5 years . I had my first ever lease with them and was immediately impressed by the cu I have been a Customer of Spitzer Kia of Cleveland for the past 5 years . I had my first ever lease with them and was immediately impressed by the customer service . Every single person I encountered was courteous and sincere. After my lease was up I decided to purchase my car and again a smooth transition. I just recently had an oil change and some warranty work done and my service rep Desmond Peebley took great care of us ! My car was returned washed and the inside vaccumed! Thanks Spitzer Kia you all are one of a kind . More