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Spitzer Kia Cleveland - Service Center

Cleveland, OH

4.8
344 Reviews
Call Service Center (216) 600-0941

344 Reviews of Spitzer Kia Cleveland - Service Center

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December 05, 2023

Always a pleasure bringing in my car for service. Fast prompt service with explanation of what is being done and timeframe. Christopher was super helpful and kept me informed. More

by Brad C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Halley
Report | Print
Dec 05, 2023 -

Spitzer Kia Cleveland responded

Brad, Thank you so much for leaving Christopher this positive review! We are glad to hear that Christopher took great care of you and could get your automotive needs taken care of quickly and efficiently. We are happy to know that he was super helpful and kept you informed. Please do not hesitate to let us know how we may be of further service to you.

November 30, 2023

Belinda Frost was my contact in the service department for this visit. She was very knowledgeable and helpful from start to finish! Thanks again, Bill More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review, Bill! We are so glad that Belinda got your automotive needs taken care of- quickly and efficiently. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to let us know!

November 27, 2023

The only KIA DEALERSHIP in Northeast Ohio we go to. A+Customer Service and The Staff Amazing! I’m a long time loyal customer. More

by Y.Billups
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Youseff Albeik
Report | Print
Nov 28, 2023 -

Spitzer Kia Cleveland responded

Thank you for the positive review! It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to let us know how we may be of further assistance to you in the future!

November 27, 2023

Belinda Frost in the service department is the best! Friendly, efficient and thorough - she made our service appointment a quick and easy process. More

by jdesvari125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2023 -

Spitzer Kia Cleveland responded

Thank you for your positive review! We are happy to hear that Belinda could provide you with a smooth and efficient experience. It is our pleasure to serve you and we hope that you continue to choose us for all of your future automotive needs!

November 24, 2023

Christopher Ernest did his job professionally. He explained all details of the service of my vehicle, confirmed the service with video, which helped me to understand the procedure. I was abke t I More

by suzanna111979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Halley
Report | Print
Nov 28, 2023 -

Spitzer Kia Cleveland responded

Suzanna, Thank you for taking the time to share this wonderful review. We are so glad that Christopher could put you at ease and ensure that your experience was an overall success. Please drive safely, and do not hesitate to give us a call if anything!

November 23, 2023

Great and friendly service! Car was ready when expected. I would recommend there service department More

by jzev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Halley
Report | Print
Nov 28, 2023 -

Spitzer Kia Cleveland responded

We are delighted that our team could provide you with a 5-star experience. It is our pleasure to serve you. Thank you so much for your wonderful review! We hope for an opportunity to work with you again.

November 20, 2023

Cleveland Spitzer Kia is always customer service oriented. Everyone is very friendly and knowledgeable and helpful. They bend over backwards to meet all my expectations. More

by canslerrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Donat stopped by to make sure that I was being well taken care of. , MELISSA MYERS
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Nov 21, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review! We are happy to provide you with 5-star service. Our guests' satisfaction is our utmost priority and we hope for an opportunity to work with you again!

November 18, 2023

Second time using Spitzer Kia for scheduled maintenance and the service was excellent. Team there was great. More

by 59petek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Youseff Albeik
Report | Print
Nov 21, 2023 -

Spitzer Kia Cleveland responded

We are so glad to provide you with a 5-star experience! We thank you for your positive review and we hope for an opportunity to work with you again!

November 13, 2023

Everything was professional and smooth. I really loved the detailed video of the car they provided along with a walkthrough. More

by Shervin Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Halley
Report | Print
Nov 14, 2023 -

Spitzer Kia Cleveland responded

We are happy to hear that our team could provide you with 5-star service. It is our pleasure to assist you in any way possible. Thank you so much for your positive review! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

November 13, 2023

The consultant Belinda Frost was professional, personal, attentive, and informative. My standard oil change and maintenance visit was timely with such a friendly environment. More

by Agnuwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Spitzer Kia Cleveland responded

We are so glad that Belinda could provide you with 5-star service! Thank you for your positive review and hope that you do not hesitate to let us know if there is ever anything more that we may help you with.

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