Spitzer Kia of Mansfield

My Husband brought our vehicle in for an oil change, everything was great in till I checked our Bank Account, Spitzer Kia of Mansfield doubled charged us for the Oil Change. When I called, I was told I everything was great in till I checked our Bank Account, Spitzer Kia of Mansfield doubled charged us for the Oil Change. When I called, I was told I would have to wait in till Monday to resolve this matter. They have always been good to us, I just feel this matter should of been handled in a different way. We will probably have to wait at least till Wednesday or Thursday now to get our money back. More

Had car serviced for warranty work. I have never been treated so horribly at any business establishment in my entire life. The service manager, Paul Wagoner was very rude, aggressive, obnoxious, etc. H treated so horribly at any business establishment in my entire life. The service manager, Paul Wagoner was very rude, aggressive, obnoxious, etc. He really should not be in the line of business that he is in because he has no customer service skills whatsoever. I will never set foot into Spitzer of Mansfield again. More

I just purchased a KIA Sorento. I decided on the KIA because of its safety rating, warranty, great features and price... assembled in Georgia. Dean Rottman was knowledgeable and very easy to work with. because of its safety rating, warranty, great features and price... assembled in Georgia. Dean Rottman was knowledgeable and very easy to work with. The experience was an enjoyable one. I would recommend Dean to family and friends, as well as, buying a KIA. More

We were just looking at various different cars when Carrie introduced herself to us. She never came across as a salesperson, she just asked about our needs, price range, and the type of vehicle we had Carrie introduced herself to us. She never came across as a salesperson, she just asked about our needs, price range, and the type of vehicle we had in mind. It was a great experience all around. We had some pre-concieved notions that turned out to be wrong and she explained everything in a polite and detailed manner. She never tried to "get over" or forget to tell us anything. They told us what was needed and even though we had a 2 1/2 hr. round trip to get it, they let us take the car as an extended test drive. The entire transaction was smooth and we were treated like friends by everyone there. I can't imagine going anywhere else in the future for a new or used car. We will seek out Carrie Murphy in the future. More

Thank you to Dana Stuart for helping my husband to find a vehicle he would be comfortable with. She worked very hard to make this deal happen and we are very grateful:) Love the truck and we have had no prbl vehicle he would be comfortable with. She worked very hard to make this deal happen and we are very grateful:) Love the truck and we have had no prblems. The price was right and the vehicle is in excellent condition! More

Jason was a very knowledgeable and patient and persistent salesman for my new Kia Soul. I started shopping with hum in October and finally "made the deal" on the last day of December. Through the salesman for my new Kia Soul. I started shopping with hum in October and finally "made the deal" on the last day of December. Through the whole process, Jason kept calling me, answered all of my questions,and was a real joy to work with. He went over and above the call for me at all times. He even agreed to meet with me a few days later to go over the vehicle with me again. I really appreciated his thorough work with me. More

local dealer very close and friendly.. nice people and nice work. they wash your car after a sevice call not to many dealers do this anymore. just a nice place to deal with. nice work. they wash your car after a sevice call not to many dealers do this anymore. just a nice place to deal with. More

bouhgt my truck brand new from you had so many on going problems with it that you could not fix just like the brakes you replaced you told me they where life time .till it came time for them to be replaced problems with it that you could not fix just like the brakes you replaced you told me they where life time .till it came time for them to be replaced then you told me they where not but i took it to another dealer and they where rear end is still bad after you rebuilt it heater is still bad after you fixed it now iam stuck with a pice of junk that is out of warranty .. More

My husband and I purchased our Chrysler Pacifica from Spitzer about 8 months ago. Our rep was ~Dana Stuart~ and she is AMAZING!! I will someday buy another car and she will be out gal. She went far and a Spitzer about 8 months ago. Our rep was ~Dana Stuart~ and she is AMAZING!! I will someday buy another car and she will be out gal. She went far and above the call to make sure our experience was excellent. We did not plan to purchase a car the day we met Dana; we were at the beginning of our search. We knew that we did not want a car because there would not be enough room, however the thought of a mini van was really out of the question too. Dana showed us the Pacifica because it drives like a car and seats like a van. We fell in love with it, and her. As I said, we were not prepared that day to purchase. Dana worked late and made our purchase happen that day. She has kept in contact with me every since we bought our car. She always sends me a message at the holidays and continues to be concerned about our family. Her personal touch makes me feel completely certain that we made the best choice. We have friends that have purchased their vehicles elsewhere and they never hear from their rep. I am super blessed to have met Dana and completely happy with Spitzer Dodge / Kia. More