Spitzer Mitsubishi Sheffield

charles, samantha and michael were a joy to work with during an extremely emotional stressful time. they make a great team. everyone in the dealership was courteous and friendly. not only did i get the c during an extremely emotional stressful time. they make a great team. everyone in the dealership was courteous and friendly. not only did i get the car i wanted, but the terms and details as well with no hassles or arguing...customer service at it's finest....would definitely recommend to others and return in the future. More

I stopped in to the dealership looking for a new SUV and was lucky enough to meet Samantha. I explained what I was looking for including cost and features. They didn't have exactly what I was looking for was lucky enough to meet Samantha. I explained what I was looking for including cost and features. They didn't have exactly what I was looking for on the lot. I had a lot of communication with Samantha over the next few days. I received a call from her telling me they had the car I wanted with all the features I was looking for being turned in. I was able to get exactly what I was looking for because of Samantha and Spitzer. More

The car was awesome, but this was expected as it was the reason for the long trip to their location in the first place. Their warmth and friendliness was unexpected and very appreciated. They made my wife reason for the long trip to their location in the first place. Their warmth and friendliness was unexpected and very appreciated. They made my wife and I, who live nowhere near them, feel very welcome and right at home. Their is no rating that would do their helpfulness justice. An absolute top-notch, A+ experience! Regardless of how far I live from them, I will check their inventory before all others when in the market for a vehicle again. More

Samantha was an absolute joy to work with. This was my first time buying a car on my own, and Spitzer made it an absolutely wonderful experience. They were friendly, honest and seemed genuinely concerned first time buying a car on my own, and Spitzer made it an absolutely wonderful experience. They were friendly, honest and seemed genuinely concerned about superior customer satisfaction. They worked at getting me into the car that I wanted, rather than trying to sell me something that I really had no interest in. I live about an hour away, and Samantha answered every one of my questions over the phone with the utmost patience and courtesy. Going to pick up my car was well worth the drive. More

We walked in the door and were greeted by Josh. We told him what we were looking for and he showed us what he had on the lot. What he had there was almost but not quite what we were looking for. Josh off him what we were looking for and he showed us what he had on the lot. What he had there was almost but not quite what we were looking for. Josh offered to search for what we wanted, emailed us links to review, called to make sure we saw the emails, and offered to pick up any vehicle we might be interested in and bring it back to the dealership so that we didn't have to do the running. We first spoke to him on Friday morning and by Monday evening he had the vehicle we were interested in - and we purchased it! We also had a trade in. Mike was very helpful in processing our paperwork and the new vehicle was washed while we processed our paperwork. This was the first time we had ever purchased a used vehicle thru a dealership and the experience was a very good one! More

They were very friendly and the dealership and the salesman was very knowledgable. They did not pressure us, but still took the time to answer all our questions and let us test drive a couple of mode salesman was very knowledgable. They did not pressure us, but still took the time to answer all our questions and let us test drive a couple of models. More

I came across Spitzer Mitsubishi while searching for a quality used SUV with lots of options. I was so impressed with this dealer because they had a great selection of vehicles that caught my eye which sa quality used SUV with lots of options. I was so impressed with this dealer because they had a great selection of vehicles that caught my eye which saved me from having to drive around to multiple dealers, and their pricing was very low compared to other dealers. I called in to confirm availability and they told me they could have the vehicles warmed up for me when I arrived. When I got there my salesman Josh Petrella had the 2 vehicles I wanted warmed up and in the garage as promised. He answered all of my questions and gave me the background on the vehicles. During the test drive, he was helpful and friendly but not pushy which I appreciated!! I ended up deciding on an SUV I liked and they got my financing arranged despite some credit challenges in the past and just made everything very easy for me. Josh even worked out adding some extra accessories that I wanted to the vehicle at a very affordable price. They were very aggressive on my trade in value and gave me a very good value... and on top of that, based on my research of the market, the vehicle I purchased was priced very low as well so overall I got a GREAT deal! And trust me when I say I did my homework before going in to purchase!   I highly recommend Josh and the whole team at Spitzer Mitsubishi! Mike in Finance was very helpful and even the Managers made a point to say hello and make sure I was being taken care of. This is the kind of dealership that you want to go back to again because they make the whole process easy and enjoyable. I highly recommend Spitzer Mitsubishi, even if you're just in the research stage, they've very easy to work with and will help you find exactly the right vehicle! More

I had an absolutely phenomenal purchase experience at Spitzer Mitsubishi, perhaps the best I have had in my 7 -8x purchasing a vehicle. I received great reception when I initially called in to inquire a Spitzer Mitsubishi, perhaps the best I have had in my 7 -8x purchasing a vehicle. I received great reception when I initially called in to inquire about the vehicle and I was invited to come on in. My sales professional, Josh, immediately greeted my daughter and I at the door and offered us a seat and some coffee. While we were comfortable, he pulled the car around and into the service garage for a viewing so that we didn't have to stand out in the elements and thereafter we had a great test drive on the highway. He was very knowledgeable about the vehicle which was impressive and asked alot of great questions about my purchase decision. When we returned to the office to work the numbers for the sale of the vehicle and my trade, he was honest and extremely straight forward. In general, the dealership has a great process which made it evident that they always worked as a family/team. Josh estimated the trade value on the computer while the big boss test drove my vehicle to observe defects. When we were ready to fully quantify, the Finance Manager stepped in, made an initial offer and was very warm to negotiating to a comfortable figure. So much so that my daughter and I gave a thumbs up on the deal that day. As my daughter sipped her hot chocolate and doodled, we very quickly closed the deal. I can't say enough aside from these were some great guys, who bottom-line wanted to provide the best service, the vehicle of choice, at the absolute right price. More

Best car buying experience ever!!! Everyone at the Spitzer Sheffield dealership was beyond friendly! They listened to what I had to say and got me into the car I wanted. This was not the first deale Spitzer Sheffield dealership was beyond friendly! They listened to what I had to say and got me into the car I wanted. This was not the first dealer I looked into; and I'm so glad that I chose to look further. I will always come back here for all of my future cars. Every dealer has nice cars; but this is one of the only dealerships that has outstanding customer service. More

Over the past few weeks the dealership worked very closely with me to get me into a new car of the same model for a very good price. This is the second car I have purchased from this dealership, and I closely with me to get me into a new car of the same model for a very good price. This is the second car I have purchased from this dealership, and I am very happy with the service! More