Spitzer Toyota Monroeville

It has been at least 3 years since I bought my car at Spitzer. I found my RAV 4 on line and got a quote from the webmaster. When I went to look at the vehicle, the salesman was very nice and not pushy Spitzer. I found my RAV 4 on line and got a quote from the webmaster. When I went to look at the vehicle, the salesman was very nice and not pushy like they are at Greensburg. When I told him the price I was quoted, he was skeptical and said the webmaster was on vacation. Luckily, I had printed out the quote and he ran it by the manager. I was able to trade my old RAV and drove away with my new/used vehicle. The service there is a bit pricey, but over all, it is a nice place to buy a car. More

Wes Dubyak has been a terrific saleman to work with at the time of sale and also during service visits afterwards. I would recommend him highly. the time of sale and also during service visits afterwards. I would recommend him highly. More

Great dealership. I love the repair department. Kevin Doyle is a great mechanic. Janine always is willing to help me out making an appointment, w/coupons, etc. Doyle is a great mechanic. Janine always is willing to help me out making an appointment, w/coupons, etc. More

Customer service is excellent if you call them. It's hit or miss emailing. Quality of work is just fine but my car came back unwashed. They're very friendly. My service was free aside from the state emis or miss emailing. Quality of work is just fine but my car came back unwashed. They're very friendly. My service was free aside from the state emissions. Price of the vehicle was good. I wouldn't consider buying a Toyota anywhere else after dealing with some other local dealerships. More

Roger is always accomodating and very professional. I switched from North Hills Toyota to Spitzer and never looked back. I will consider Spitzer for future buys as well. AB switched from North Hills Toyota to Spitzer and never looked back. I will consider Spitzer for future buys as well. AB More

Had a broken valve stem that was constantly pushing air out of my tire and called to see if someone could take a look at it to see if they could fix it quick or if I needed to come back. The lady told me out of my tire and called to see if someone could take a look at it to see if they could fix it quick or if I needed to come back. The lady told me noone could look at it because it would not be fair to the people that had appointments. I explained to her the severity of the situation and that it would take 30 seconds for someone to look at it. She said I could come and wait but it might be a few hours and it might not be at all for someone to look at the tire. For something this simple, it would have been a minute of their time to unscrew the stem and put in another which is exactly what was done when I took the car to Highland Tire in Tarentum. They were busy as well with 4 cars waiting outside to get tires but sent someone out in a minute and it took him a minute to fix it. He filled up all my tires and asked for nothing!!! No charge....This is how you do business. Take care of your customers and they will come back for more. For this reason alone, I will not buy another car from Spitzer. Learn some customer service and you will benefit from it more often than not. More

I purchased a Sequoia in this dealership and the customer service I received was completely above and beyond. I have been to the service department several times with other vehicles I own and company cars a service I received was completely above and beyond. I have been to the service department several times with other vehicles I own and company cars and found them to be very professionaland friendly. I always receive my vehicles back in a timely fashion as promised. This department is ran in a very professional and curtious manner. I would highly recommend this dealership to my family and friends. The dealership is always clean and attractive to visit. Mr. Killmeyer, Nestor and Dubyak are all top notch representatives and you should be proud to have them employed by you. Mr. Killmeyer tried to always say hello to his customers when he is not too busy. More

Purchased first and only new car from dealership. Wrote to dealer requesting some resolution and dealer never contacted us directly (Toyota USA but not dealership). After last visit, mileage was incorrect to dealer requesting some resolution and dealer never contacted us directly (Toyota USA but not dealership). After last visit, mileage was incorrectly reported on write up, contacted dealership to request corrected invoice...never received invoice. Service department is not service oriented. Dealership did not make good on promise to make things right. More

This was my first experience buying a vehical from Spitzer Toyota and it was a very pleasant one. The salesman was very helpfull in helping me decide what options I wanted on my new truck. He was ve Spitzer Toyota and it was a very pleasant one. The salesman was very helpfull in helping me decide what options I wanted on my new truck. He was very detailed in his explanation of all my options including financing, warranty, and service. After purchasing my pickup and having it in for service work, I found the service staff to be very helpful also. All in all a very good experience. More

Went in to trade my 065 Rav for a new one. they gave me a terrible trade in value and nothing off the new Rav. I went to Honda and got the crv for 500 under invice and 4<000.00 mor for my trade in. Terrib terrible trade in value and nothing off the new Rav. I went to Honda and got the crv for 500 under invice and 4<000.00 mor for my trade in. Terrible way to treat a loyal cusomer. Never get a recommendation from me. Love my Honda!!! More