Spitzer Toyota Monroeville

the spitzer people are friendly, knowlegable and very helpful at answering my auto questions and easy to deal with when purchasing both my new and used vehicles. helpful at answering my auto questions and easy to deal with when purchasing both my new and used vehicles. More

Sales process went very well. Pat Laughlin did a good job and the sale price was a compromise on both sides. The service end has not supported the sales end. On one occasion I asked Duck a question about my and the sale price was a compromise on both sides. The service end has not supported the sales end. On one occasion I asked Duck a question about my vehicle and his response was "that is the way it is supposed to be beforwe I even finished the question. The topper was last winter on a snowy morning, my right wiper quit working. I contacted Spitzer by phone or email, I really don't remember but never received a call back. Since I work in Robinson, I took the vehicle to Kenny Ross. My wiper blade was fixed and a call made to my office before I even got back there. The best part of this episode was a month later Bob Kilmeyer called inquiring about my service problem. I simply lol and explained that was over a month ago. The vehicle has not been back to Spitzer since. More

Great experience here, from day one until present... Great experience here, from day one until present... Tried on-line shopping, inquiry to another local dealer went without much of a reply. 2nd cho Great experience here, from day one until present... Tried on-line shopping, inquiry to another local dealer went without much of a reply. 2nd choice was Spitzer, TOTALLY opposite results, they embraced my inquiry and were ready to handle it. Kevin Barlack LISTENED to what I needed and wanted, which can be rare in a salesperson these days. Absolute commitment to getting me in a new car on my terms, and that is what it's all about. Megan worked with me to get financing and found me a great rate. I had a substantial down payment but was fresh off Chapter 7. I truly believe she did better than most "credit specialists" could have done. Service department has been exceptional. Biggest benefit I can point out is that they make appointments and KEEP THEM. If I am to be first in the door when they open, it HAPPENS. More

I have been very pleased with Spitzer Toyota. My experience began with my purchase of an Avalon with Pat Laughlin as the salesman. Pat was very attentive to my specific needs and was able to ident experience began with my purchase of an Avalon with Pat Laughlin as the salesman. Pat was very attentive to my specific needs and was able to identify an excellent vehicle that matched these needs. Pat was extremely knowledgable of the Toyota vehicles and was extremely professional in completing the purchase in an an efficient and timely fashion. I would highly recommend Pat Laughlin and Spitzer when a friend is interested in purchasing a car. More

WES WAS A GREAT HELP AT FINDING A CAR THAT MET MY NEEDS AND PRICE. ALSO BECAME SOMEONE I COULD TRUST AND GET TO KNOW AS A FRIEND WHO WENT TO BAT FOR ME IN THE NEGOTION PHASE OF THE DEAL . THANKS ! NEED MOR AND PRICE. ALSO BECAME SOMEONE I COULD TRUST AND GET TO KNOW AS A FRIEND WHO WENT TO BAT FOR ME IN THE NEGOTION PHASE OF THE DEAL . THANKS ! NEED MORE PEOPLE IN THE WORK PLACE LIKE WES . More

Both my wife and I found Wes to be very friendly, professional, and accommodating, always going above and beyond, and making us feel so welcome. He truly is an asset to Spitzer Toyota, and would high professional, and accommodating, always going above and beyond, and making us feel so welcome. He truly is an asset to Spitzer Toyota, and would highly recommend him to our friends and family. What a great job they do servicing too, very efficient. Hats off to all of you at Spitzer and for making our visits so pleasant. You are awesome! More

I amde an appoointment. It was held. The work was done. I was called. I picked up my car. Nice, simple, efficient. What more can I expect? was called. I picked up my car. Nice, simple, efficient. What more can I expect? More

I've been very pleased with the work I had done on my 2007 Toyota Camry at Spitzer. I took the car there for the gas pedal recall and other items. I appreciate their pick-up and drop-off service. That ma 2007 Toyota Camry at Spitzer. I took the car there for the gas pedal recall and other items. I appreciate their pick-up and drop-off service. That makes it easier to get other things done while my car is being worked on. I also purchased the car there. It was a demo/loaner, so I got a better price than a similar new car. More

Prior to purchasing my Tacoma this dealer ship had poor reviews on the internet searches. I took a chance because the dealership is in my hometown, as to date every transaction with them has been positive. reviews on the internet searches. I took a chance because the dealership is in my hometown, as to date every transaction with them has been positive. I would recommend them to a friend or family member More