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Spitzer Toyota Monroeville

Monroeville, PA

4.8
1,046 Reviews

4710 William Penn Highway

Monroeville, PA

15146

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Showing 1,046 reviews

September 10, 2022

Service was timely. I was kept informed of everything my car needed. James Thomas, as usual, was very pleasant, respectful and attentive. The cashier was very friendly a More

by mswoody52
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Sep 13, 2022 -

Spitzer Toyota Monroeville responded

Thank you so much for your wonderful review! Offering thorough and efficient service is so important to us, and we are glad that James and the team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

August 31, 2022

Josh Prittie and Deana Hicks always take great care of me, whether I'm buying a car of getting it serviced. Josh will get you the car you want, and Deana always ensures my car only gets the service it nee More

by sean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Prittie, Kyle Hembree, Deana Hicks
Sep 01, 2022 -

Spitzer Toyota Monroeville responded

Sean, Thank you so much for your wonderful review! We are happy to hear that Josh and Deana consistently take great care of you. It is our pleasure to assist you in any way possible. Please do not hesitate to let us know how we may be of further assistance to you in the future!

August 29, 2022

Deana Hicks was very helpful. She sorted out my exhaust problem on the Prius. Thanks. More

by bnd4346
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Sep 01, 2022 -

Spitzer Toyota Monroeville responded

We are so glad that Deana took great care of you and your vehicle. It is our pleasure to assist you in any way possible. Thank you so much for your positive review! Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

August 26, 2022

The job is always done well since James Thomas is always on top of the project. This past visit was particularly impressive because his staff completed an incredible amount of work! More

by bethompson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Thomas
Aug 26, 2022 -

bethompson1 responded

James Thomas is the coordinator who manages to get the necessary jobs done with the staff and equipment available.

Aug 26, 2022 -

bethompson1 responded

James Thomas is the coordinator who manages to get the necessary jobs done with the staff and equipment available.

Aug 26, 2022 -

bethompson1 responded

James Thomas is the coordinator who manages to get the necessary jobs done with the staff and equipment available.

Aug 26, 2022 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to leave James this excellent review! We are so glad that he consistently takes great care of you, and that this recent visit was no exception! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely and do not hesitate to give us a call if there is ever anything more that he and the team may help you with.

Aug 26, 2022 -

bethompson1 responded

The service work on my Prius V went well. Thank you!

August 26, 2022

Charles Carter is always helpful, I appreciate his help everytime I have a service appointment, he is very respectful and anytime I have a question about my car, he is always there to help me out. More

by Tsm107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Aug 26, 2022 -

Spitzer Toyota Monroeville responded

Thank you so much for your wonderful review! We are so glad that Charles consistently provides you with top-notch service. He will be honored to know that you deeply value his assistance. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

August 25, 2022

James Thomas is my service advisor. He is always professional, listens attentively, and is responsive to my requests of extra things to check. More

by Rav4Hybrid2019
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Thomas
Aug 25, 2022 -

Spitzer Toyota Monroeville responded

Thank you so much for your positive review! Offering top-notch service is so important to us, and we are pleased that James consistently provides you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

August 24, 2022

Charles Carter is my service advisor, and he is always so very helpful, extremely knowledgable, and explains everything to me very clearly. He always ensures that the service I get for my 13 year old Scion i More

by lisakoperek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Aug 25, 2022 -

Spitzer Toyota Monroeville responded

Lisa, Thank you so much for your wonderful review! We are delighted that Charles consistently provides you with the quality service that you so much deserve. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

August 24, 2022

James Thomas is excellent. He provided service for my Toyota Sienna several times. Every time he was kind and highly professional. Service was done in time exactly as it was More

by leonrit2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Thomas
Aug 25, 2022 -

Spitzer Toyota Monroeville responded

Thank you for leaving James this wonderful review! We are so glad that he consistently provides you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he and the team may help you with!

August 23, 2022

i bought a 2022 rav4 from Matt Fuller. he was very nice. polite. called me when car shipped and when it arrived at the dealer. car was very clean when i picked it up and Ms Laughlin di More

by Judi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
taylor laughlin, Matthew Fuller
Aug 23, 2022 -

Spitzer Toyota Monroeville responded

Judi, Congratulations on your new vehicle! We are so glad that our team took great care of you and made our experience with us an all-around success. It is our pleasure to assist you in any way possible. Thank you so much for your positive review! Safe travels!

August 15, 2022

I recently had my 2009 corolla serviced at Spitzer Toyota. My service advisor was James Thomas, he always treats me well and makes me feel like a valued customer, which is one of the reasons I keep co More

by dreamtime1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Thomas
Aug 17, 2022 -

Spitzer Toyota Monroeville responded

Thank you so much for your wonderful review! We are so glad that James could consistently make you feel like the valuable customer that you certainly are! It is our pleasure to assist you in any way possible. We wish you safe travels and we look forward to continue providing you and your vehicle with our best care in your visits to come!

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