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Spitzer Toyota Monroeville

Monroeville, PA

4.8
1,036 Reviews

4710 William Penn Highway

Monroeville, PA

15146

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Showing 1,036 reviews

June 03, 2021

Do yourself a favor and go see Josh Prittie immediately! Very honest and works hard for his customers. He helped me get the best car I could ever get and kept it within my budget which is super important fo More

by jjoseph615
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree
Jun 07, 2021 -

Spitzer Toyota Monroeville responded

Thank you for writing about your visit with us! I am happy to hear that Josh was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best, Robert Thomasson, General Manager, (877) 735-3855

June 03, 2021

Deana Hicks is a great employee. She always greets us with a smile and always asks about family. She is great great great person. Happy More

by milkmanhunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Jun 07, 2021 -

Spitzer Toyota Monroeville responded

Thank you for your great review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855

May 27, 2021

Excellent job done from start to finish. Explanation of what needed done and why was understandable. Would definitely highly recommend and will be back. Everyone was very professional More

by M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Carter and Brandon
Jun 02, 2021 -

Spitzer Toyota Monroeville responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Best, Robert Thomasson, General Manager, (877) 735-3855

May 27, 2021

My appointment was set up by James Thomas and he is always pleasant, professional & knowledgeable. Not sure of Mr. Carter’s first name but he is always very helpful. More

by Nana
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Thomas & Mr. Carter
Jun 02, 2021 -

Spitzer Toyota Monroeville responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Best, Robert Thomasson, General Manager, (877) 735-3855

May 27, 2021

Great experience buying my first car at spitzer. My salesman Matthew made my first car buying experience a great one. Thanks spitzer team for a wonderful experience. More

by jordankraft211
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Fuller
Jun 02, 2021 -

Spitzer Toyota Monroeville responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Best, Robert Thomasson, General Manager, (877) 735-3855

May 25, 2021

There was a mix up when I brought my car into to be serviced they thought I was leaving it all day but wanted to wait for it. Deana Hicks fixed it and worked me in as soon as she could and I don’t have More

by Dave B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deana Hicks, Ben Seddon
May 27, 2021 -

Spitzer Toyota Monroeville responded

Hi Dave, and thank you for this great review! We're happy to hear that Deena took care of you! They are a great asset and we appreciate all that they do. Best, Robert Thomasson, General Manager, (877) 735-3855

May 24, 2021

James Thomas from Spitzer toyota in Monroeville did a great job getting a frame and having it installed on my Tacoma. He also arranged for a rental during the 2 1/2 months it took to get the frame deli More

by echos86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Thomas service Dept
May 26, 2021 -

Spitzer Toyota Monroeville responded

Hi, and thank you for this great review! We're happy to hear that James took care of you! They are a great asset and we appreciate all that they do. Best, Robert Thomasson, General Manager, (877) 735-3855

May 20, 2021

No one gave me his or her name so I do not know who helped me on May 18, 2021. The gentleman who did check me into the service center was efficient and answered my two simple questions. When I went b More

by joycepgh2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No one gave me his/her name.
May 21, 2021 -

Spitzer Toyota Monroeville responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Robert Thomasson, General Manager, (877) 735-3855

May 18, 2021

Deana Hicks was very professional, and friendly with the service I received. She is a good asset to your team. keep her around.Had her before as an advisor and was excellent then also. More

by wjhack27th
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
May 20, 2021 -

Spitzer Toyota Monroeville responded

Reviews like yours are truly a breath of fresh air! Deana is truly an invaluable asset and we appreciate everything that she does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Robert Thomasson, General Manager, (877) 735-3855

May 17, 2021

We have always had excellent service at Spitzer ..we appreciate the honesty and kindness of James Thomas ...always greets us with a smile and explains what needs done in terms we can understand ...he is More

by Grimly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Thomas
May 19, 2021 -

Spitzer Toyota Monroeville responded

Thank you for writing about your visit with us! I am happy to hear that James was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best, Robert Thomasson, General Manager, (877) 735-3855

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