Spitzer Toyota Monroeville

The epitome of customer service Our salesman was well informed and made us feel as though we were his only clients. He spent the amount of time we needed instead of the amount of ti Our salesman was well informed and made us feel as though we were his only clients. He spent the amount of time we needed instead of the amount of time he wanted to spend. More

Great customer service. Very pleased with our recent car buying experience at Spitzer Toyota. Amanda Harris was more than helpful through the process and provided us with p Very pleased with our recent car buying experience at Spitzer Toyota. Amanda Harris was more than helpful through the process and provided us with purchase options as well as detailed information on our new vehicle that helped us along with our decision. Kyle Hembree was helpful with quickly wrapping up the final paper work. We appreciated the attention to our needs and the excellent customer service. Thank you. More

No pressure. No fast talking. We were very happy with our car buying experience at Spitzer Toyota. Doug was great and provided a comfortable sales experience. Kyle helped us quickl We were very happy with our car buying experience at Spitzer Toyota. Doug was great and provided a comfortable sales experience. Kyle helped us quickly wrap up the final paper work without any surprises. More

Great and Quick Experience! Great Experience and compared to other dealerships, it was a fairly quick process! Doug, a salesperson, was very knowledgeable and thoroughly went ov Great Experience and compared to other dealerships, it was a fairly quick process! Doug, a salesperson, was very knowledgeable and thoroughly went over our new vehicle with us, which was greatly appreciated! More

Lease of 2018 Camry My salesman went over and beyond my expectations in helping me through the leasing of my car. He answered every question I had throughout the process My salesman went over and beyond my expectations in helping me through the leasing of my car. He answered every question I had throughout the process. Also he took his time in explaining all the features on the car. More

Excellent customer service, extremely knowledgeable! Rudy was great! He was very thorough and knowledgeable throughout the sales experience. Excellent customer service and very accommodating. Dealersh Rudy was great! He was very thorough and knowledgeable throughout the sales experience. Excellent customer service and very accommodating. Dealership is easily accessible, service center was very neat and clean. More

Great team. They work past closing hours for you Very helpful and honest sales man along with the great team from Spitzer. Made the experience fast easy and enjoyable. Wouldn’t go anywhere else Very helpful and honest sales man along with the great team from Spitzer. Made the experience fast easy and enjoyable. Wouldn’t go anywhere else More

Best car-buying experience I've had My previous car-buying experience with a Toyota dealership in the area was not a happy one. You know that feeling you get when you walk into a dealers My previous car-buying experience with a Toyota dealership in the area was not a happy one. You know that feeling you get when you walk into a dealership and feel like Wiley Coyote just locked his greedy eyes on the lone female who just walked in? I got a great car but a bad deal and several broken promises... So I did my homework before going to any dealership this time round. I wanted another Toyota because the safety features in my last one saved my life in a car wreck. I saw that Spitzer had good customer reviews. I checked out the competitor pricing and the terms of the Toyota cash-back rebate before visiting. I liked the fact that I wasn't getting constant emails and calls from Spitzer once I reached out via the website, just a text and a call when convenient. First observation: no hard-selling. No feeling that "we need to push this sale and move on". I was at the dealership for 3.5 hours and had all the time in the world to ask questions, do a test drive, etc. I had some unusual "asks" because of volunteer work I do and they found the options I needed within my budget, in a car color I love (those things count too). I was never pushed to move up-range and feel that if I had decided to move down-range, it wouldn't have been a problem. I concur with other reviewers about how this was a pleasant, no-stress experience. I love my RAV4. It's exactly what I needed. I also appreciate the lifetime free inspections and the free car washes that I'll try to remember to use occasionally. Buying a car isn't easy. It's a big investment for those of us who are not on 3-figure salaries, so it's nice not to feel you're in the paws of Wiley Coyote.... Other people's good reviews helped me end up at Spitzer and I totally recommend this dealership. More

Great to deal with, excellent experience. Stopped in to check out a new truck and met Lance. He was very knowledgeable and easy to deal with. Made the process easy and went above and beyond Stopped in to check out a new truck and met Lance. He was very knowledgeable and easy to deal with. Made the process easy and went above and beyond including staying late to help me get the deal done. Easiest and best car buying experience I ever had. More