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Spitzer Toyota Monroeville

Monroeville, PA

4.8
1,037 Reviews

4710 William Penn Highway

Monroeville, PA

15146

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Showing 1,037 reviews

December 23, 2017

Ken M. accommodated my needs and schedule My crazy out-of-town schedule and car requirements extended my buying timeline to over two weeks. Ken and the Spitzer Toyota staff worked with me acro More

by Cathy_Civy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree, Kamal (Ken) Mashraky
Dec 27, 2017 -

Spitzer Toyota Monroeville responded

That's so great to hear, Cathy. We're glad we could get everything worked out and we hope you had a great holiday. Thank you for choosing Spitzer Toyota! Best, Robert Thomasson, General Manager, (877) 735-3855

December 17, 2017

Doug was awesome Excellent salesman. The quality and cleanliness of the Subaru was a major selling point. I could feel that this car was taken care of and I trust the More

by Spence1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
Dec 17, 2017 -

Spitzer Toyota Monroeville responded

Thank you for reaching out! Reviews like these mean the world to us here at Spitzer Toyota and I will be sure to relay to the team. Take care and have a great day. Best, Robert Thomasson, General Manager, (877) 735-3855

December 14, 2017

Ken was the best. Ken was great very helpful. Took his time and explained everything to my daughter. Gave us the best deal. Everyone was great at the dealership. Thank More

by tp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Odell and Ralph, Kamal (Ken) Mashraky
Dec 17, 2017 -

Spitzer Toyota Monroeville responded

Thank you for your wonderful feedback. At Spitzer Toyota, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Robert Thomasson, General Manager, (877) 735-3855

December 11, 2017

Excellent car buying experience Salesman was especially courteous, attentive and knowledgeable. He encouraged us to buy, but was not pushy or obnoxious. The finance gentleman was muc More

by first-time toyota buyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Danan, salesman; Ralph Enberg, finance manager
Dec 11, 2017 -

Spitzer Toyota Monroeville responded

Thanks for taking the time to leave us this awesome review! We take guest feedback seriously and are proud to see that you drove away happy in your new vehicle. I will share your compliments with the whole team. If you have any questions about your purchase, please reach out to us. Thanks, again! Best, Robert Thomasson, General Manager, (877) 735-3855

December 08, 2017

Very Professionl, Helpful and got the Toyata we wanted Outstanding deal we received during our recent purchase of the Toyota 2017 RAV4. Your salesman Ken Mashraky was excellent when talking with him and t More

by schiffhauer 1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamal (Ken) Mashraky
Dec 11, 2017 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else! Thanks for choosing Spitzer Toyota! Best, Robert Thomasson, General Manager, (877) 735-3855

December 04, 2017

Mr Jay This is a service-oriented, customer-center Dealer. Keep doing that way. Doug is a very considerate salesman. Robert is a very capable manager. Will c More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert L. Thomasson III, Doug Klenoshek
Dec 05, 2017 -

Spitzer Toyota Monroeville responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them!  We understand that buying a car is an important decision and we are honored that you chose Spitzer Toyota. Please feel free to contact us if you have any questions on your new purchase. Best, Robert Thomasson, General Manager, (877) 735-3855

December 01, 2017

Great Service They are nice and kind people and great services They help me to get my favorite car toyota Camry Thank you Splizer Toyota Thanks Toyota More

by Mohamad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamal (Ken) Mashraky
Dec 03, 2017 -

Spitzer Toyota Monroeville responded

Thanks for your outstanding review, Mohamad! Congratulations on your new Toyota Camry! We are very happy to hear that our staff at Spitzer Toyota was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Robert Thomasson, General Manager, (877) 735-3855

November 24, 2017

Excellent Personnel very friendly, helpful, and informative. No pressure to pressure me in buying car. Everyone was very professional with the selling of the ca More

by buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Seddon, Kyle Hembree, Doug Klenoshek
Nov 27, 2017 -

Spitzer Toyota Monroeville responded

Thank you for your great review! We're glad to have our team provide you with such an exceptional experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855

November 19, 2017

Great service!!! Great people, great service. All around great experience!! Doug was so personable and awesome to work with. I did not feel pressured into anything and More

by Nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
Nov 19, 2017 -

Spitzer Toyota Monroeville responded

Thank you so much for taking the time to share your feedback with Spitzer Toyota! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Robert Thomasson, General Manager, (877) 735-3855

November 18, 2017

Excellent customer service . Ken Moved us through the process quickly. He was very nic. Ralph did a good job with the paperwork. Would definitely recommend the dealership. More

by timiii217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamal (Ken) Mashraky
Nov 19, 2017 -

Spitzer Toyota Monroeville responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Ken was able to meet your needs. At Spitzer Toyota, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Robert Thomasson, General Manager, (877) 735-3855

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