Spitzer Volkswagen Amherst

Outstanding. Zach was very helpful and supportive throughout the sale process. I had my 8 year old son with me and he was offered a pizza for lunch. After I got ho Zach was very helpful and supportive throughout the sale process. I had my 8 year old son with me and he was offered a pizza for lunch. After I got home I realized I left my garage opener in my trade in car. When I called Zach, he immediately offered to drop it off at my house and did that promptly. More

Very Perfect Car Dealership Experience Steve Bush Jr was very professional and i could tell he knew his job well. He barely had to get assistance from the GM like I've seen at other dealers Steve Bush Jr was very professional and i could tell he knew his job well. He barely had to get assistance from the GM like I've seen at other dealerships. I would love to buy every car I ever own from him. He made me very comfortable at making my decision. More

Great customer service and no stress buying Had a great experience buying my car from spritzer VW in Amherst. Sales consultant Bryant Beam did an excellent job getting me what I needed and I rea Had a great experience buying my car from spritzer VW in Amherst. Sales consultant Bryant Beam did an excellent job getting me what I needed and I really appreciate the up front pricing and no games like at most places! It was a fun overall experience the entire staff is lovely! More

Super fun, super easy! I was stuck with a bit of indecisiveness between different cars. Upon meeting Bryant, everything seemed to turn around. He was more than helpful and s I was stuck with a bit of indecisiveness between different cars. Upon meeting Bryant, everything seemed to turn around. He was more than helpful and super fun to work with! (He even put up with my mom and I joking around the whole time). He found us both great cars with everything that we could have ever wanted. I really, truly enjoyed our experience working with Bryant. He worked with us to find the right cars that had exactly what we needed while explaining everything along the way, making sure we knew exactly what we were getting into! Not only was Bryant amazing, but the staff inside were all very welcoming and kept us laughing. I am beyond thankful that this experience was painless! More

Bryant was so awesome to work with! My daughter and I went into the dealership to browse for 2 cars, one for me and one for my daughter. Like a magician, Bryant had and knew exactly wha My daughter and I went into the dealership to browse for 2 cars, one for me and one for my daughter. Like a magician, Bryant had and knew exactly what I was looking for , for both of us! Bryant is fun, easy going, no pressure, and just a joy to shop a new car with. He also took our budget seriously and worked really hard to accommodate both of us. Bryant made sure to point out all of the safety features of my daughter's new Jetta, which sold the car instantly to me as a mom. ( well played Bryant ) ! Highly recommend! Both my daughter and I bought our cars that day, and left with smiles thanks Bryant! Is was really fun! More

Great customer service I bought my first brand new car ever from Spitzer VW, the sales team worked really hard to get it done for me as well as came to my house to pick me u I bought my first brand new car ever from Spitzer VW, the sales team worked really hard to get it done for me as well as came to my house to pick me up in my new car!!! Bryant Beam, Todd Meek, and Bryan Carpenter did an awesome job!!! So thankful for my new VW!! More

Excellent Sales and Service Departments. Every visit they are courteous and always striving to make it a great visit whether it's sales or service. Always working with a sense of urgency to Every visit they are courteous and always striving to make it a great visit whether it's sales or service. Always working with a sense of urgency to make/keep their customers happy. LOVE this dealership, just recently bought my 2nd VW from this location in Amherst, would recommend them for sure!!!! More

Carefree and easy experience with Bryant!! I was referred to Bryant by a friend who purchased from him. I can say that since then I have recommended and will continue to recommend Bryant as th I was referred to Bryant by a friend who purchased from him. I can say that since then I have recommended and will continue to recommend Bryant as the salesman to see! Not only is he easy going( not the typical “pushy” salesman), he is knowledgeable about the products he sells and takes the time to listen to what you are looking for. After he has taken the time to listen to what you are wanting, he repeats it back and ensures that he is on the same page as the customer. I have always hated the car buying process... until my experience with Bryant! Not taking away from the others there, but Spitzer has hit a home run with Bryant! More

They make it easy! I went to spritzer expecting the usual car dealership experience, but it was great they made it easy! My salesman Bryant was very knowledgeable and th I went to spritzer expecting the usual car dealership experience, but it was great they made it easy! My salesman Bryant was very knowledgeable and the entire sales stuff was really nice and made it a great experience! I will defiantly be getting my next car from here! More

1st Volkswagen The leasing experience that I had at Spitzer was first rate and easy! Everyone was very cordial and friendly and welcomed me into their “home”. They The leasing experience that I had at Spitzer was first rate and easy! Everyone was very cordial and friendly and welcomed me into their “home”. They located the model and color of the car that I wanted and went way beyond expected service to get it for me! More