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Spitzer Volkswagen Amherst
Amherst, OH
248 Reviews
Spitzer Volkswagen Amherst was established since 1904, and since then, we’ve established a long-running reputation of success. Our locally owned and operated Volkswagen dealership takes a family approach. We believe that customer satisfaction is the primary goal and this is evident from the moment you step into our showroom. Offering premium customer service also includes providing you with an expansive selection of new, used, and certified pre-owned vehicles.
Stop in to browse our collection and meet our team. We are here to cater to all your automotive needs. From our sales floor and finance office to our state-of-the-art service center and parts department, expect service with a smile. Discover the difference and see our commitment to excellence firsthand at our Volkswagen dealership in Amherst, OH.
Our Volkswagen dealership is not only committed to premium service, but also making your experience with us stress-free. That’s why our salespeople are paid based on volume and customer satisfaction. When you stop in to test drive any of our new or used Volkswagen vehicles, you’ll find that our sales professionals are interested in finding out about your preferences when purchasing a vehicle.
Our Volkswagen models speak for themselves. From the Volkswagen Tiguan to the Volkswagen Jetta, you’ll find innovation at every turn. Our sales representatives are here to showcase the features and make your car buying experience an exceptional one.
The team at Spitzer Volkswagen Amherst has also implemented tools to make the process of financing or leasing a new or pre-owned Volkswagen easier. For example, we offer iPreCheck technology. This system allows our customers to obtain their TransUnion credit score without providing a social security number or impacting their credit. This technology helps you to determine your car-buying budget and potential financing rates.
You can also initiate the financing process completely online. The Spitzer Volkswagen Amherst website features a no-obligation credit application that gives our finance team the tools to seek out special incentives and best rates. Financing a vehicle is easier thanks to the online tools and hard work of the finance experts at our Volkswagen dealership in Amherst, OH.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 248 reviews
February 01, 2021
David Hans is always courteous, knowledgeable, and cheerful. He is responsive and follows through on every issue raised. His superb attitude and friendly demeanor is a great asset. cheerful. He is responsive and follows through on every issue raised. His superb attitude and friendly demeanor is a great asset. More
by proenza
Employees Worked With
David Hans
January 30, 2021
Dave Hans is such an asset to VW. He's pleasant, knowledgeable, and helpful in understanding your needs. I have 2 VW (passage, jetta) and Dave has advised me on both. It's such a pleasure speaking w knowledgeable, and helpful in understanding your needs. I have 2 VW (passage, jetta) and Dave has advised me on both. It's such a pleasure speaking with him even when he scolds me ( lol) about my 2014 More
by jimsonger1
Employees Worked With
Ashley , Bryan Carpenter
January 13, 2021
I went in to look at a vehicle advertised at $39,000. By the time the salesman, Jeffery Washington and the sales manger had finished trying to talk the car up they gave me a price for $60,000 (including a s the time the salesman, Jeffery Washington and the sales manger had finished trying to talk the car up they gave me a price for $60,000 (including a set of wheels I did ask for but they were upcharging by more than double the customer cost of the wheels) before any credit check. They also tried to switch the length of the payment term from 60 to 84 without mentioning it. The dealership seems to have done a complete overhaul of sales people and managers and it was not for the better. More
by runeprayer45
Employees Worked With
Jefferson Washington
January 05, 2021
David Hans was kind and courteous throughout my recent visits to the dealership. Despite a long list of problems I was experiencing with my 2009 Rabbit, he remained patience and encouraging. Thank you, visits to the dealership. Despite a long list of problems I was experiencing with my 2009 Rabbit, he remained patience and encouraging. Thank you, Dave, for giving "Jack" (my Rabbit) a fresh lease on life. You & your Team are the BEST !! More
by tulipsx5
Employees Worked With
David Hans & one of his technicians (I do not have his name, but he owned a Rabbit when he was a teenager and was happy to have a chance to work on "JACK."
October 28, 2020
Doug Vannatter and his support team made this one of my best car buying experiences. Fair, friendly, and professional! I found the Corvette on CarGurus. Follow up from Doug to my request for info was immed best car buying experiences. Fair, friendly, and professional! I found the Corvette on CarGurus. Follow up from Doug to my request for info was immediate and he was helpful in providing detailed specs on the car. When I arrived at the dealership he greeted me at the door. The car was immaculately cleaned and waiting for me to test drive. Doug really worked hard to close the sale and make a fair deal with me including the trade value of my 2007 Saturn Sky. More
by jtaustin57
Employees Worked With
Nicole, Brandon, Johnny and Paul provided great support, Doug Vannatter
October 22, 2020
David Hans has been our primary service contact since day 1. He is a courteous knowledgeable professional. We hope to have him on all of our future services. 1. He is a courteous knowledgeable professional. We hope to have him on all of our future services. More
by Bayernm
Employees Worked With
David hans
September 28, 2020
I've been taking my cars for servicing to Spitzer VW in Amherst for about 17 years. I had a Jetta for 9 years and my Passat is going on 8. Dave Hans and his crew do a great job in keeping my car runnin Amherst for about 17 years. I had a Jetta for 9 years and my Passat is going on 8. Dave Hans and his crew do a great job in keeping my car running smoothly. I wouldn't take my car anywhere else. They are the best. More
by barb
Employees Worked With
Dave Hans
September 15, 2020
Great experience well taken care ! The sales representative Ashley she’s awesome helped me in every angle of the transaction! Great service very friendly I would recommend representative Ashley she’s awesome helped me in every angle of the transaction! Great service very friendly I would recommend More
by Shifu3
Employees Worked With
Ashley
September 12, 2020
Excellent service, friendly, inviting atmosphere. Got in for an appointment very quickly at a time that was convenient for me. They took my car right in at time I was scheduled and it was finished in a time for an appointment very quickly at a time that was convenient for me. They took my car right in at time I was scheduled and it was finished in a timely manner. More
by Marcie
Employees Worked With
David Hans
August 24, 2020
Always a pleasure dealing with Spitzer Volkswagen in Amherst. Dave Hans is my trusted go-to guy for service on my cars. He is always courteous and very knowledgable. Amherst. Dave Hans is my trusted go-to guy for service on my cars. He is always courteous and very knowledgable. More
by lrosso
Employees Worked With
Dave Hans
