Spitzer Volkswagen Amherst

Purchased a brand new VW Passat at Spitzer Amherst in 2014, so glad I did. Spitzer is the only place I ever have maintenance service done on the car and it’s worth it, the car is still in great shape and 2014, so glad I did. Spitzer is the only place I ever have maintenance service done on the car and it’s worth it, the car is still in great shape and runs so smooth. I’d like to thank Kyle Eaton in the service department for his professionalism and help at explaining all of the maintenance my car needed recently. My car has 79000 miles and hoping for many more. Thank you Spitzer VW for having a great service department. Thank you Kyle for all of your help. More

Kyle and his team get me in and out in a hurry. Very professional service and a clean environment. Very professional service and a clean environment. More

Please go and see Jacob Solanics on sales. He was so helpful and attentive during the whole process! He went above and beyond to get the exact car I wanted, even though there is a shortage of He was so helpful and attentive during the whole process! He went above and beyond to get the exact car I wanted, even though there is a shortage of new cars! This is my 3rd Jetta from Spitzer VW Amherst and I will not go anywhere else!! More

I was very please with the attentiveness Filip showed during my most recent visit to the dealership for service during my most recent visit to the dealership for service More

One of the best dealerships in the area; they take exceptional care of both the customer and car. They appear to have the best interest of the customer in mind which is greatly appreciated! Kyle Eaton exceptional care of both the customer and car. They appear to have the best interest of the customer in mind which is greatly appreciated! Kyle Eaton is very friendly, knowledgeable, and efficient. I appreciate his help immensely! More

Great service as always. Appreciate being kept informed of status and cost before performing extra services. Kyle Eaton is very professional Appreciate being kept informed of status and cost before performing extra services. Kyle Eaton is very professional More

Their direct , no nonsense approach to focusing at the best interest of their customers is refreshing...unlike the xxxx eaters at Ganley. best interest of their customers is refreshing...unlike the xxxx eaters at Ganley. More

Chris Parcell helped us find the exact vehicle we were searching for...even going to the extent of finding it at another affiliated location and having it brought to us for a test drive. We love the car, searching for...even going to the extent of finding it at another affiliated location and having it brought to us for a test drive. We love the car, and would definitely come back to Spitzer ! More

Everyone was extremely friendly, professional and knowledgeable! They helped me find a car that I loved and that was also in my budget! Ashly took her time to explain details of the car and has been knowledgeable! They helped me find a car that I loved and that was also in my budget! Ashly took her time to explain details of the car and has been great with follow up! More

I'm still upset that the 2 cars I bought they charged me for the Etchguard without my permission and feel I was scammed they claimed it's their policy on all cars they sell. IS IT I WOULD THINK NOT WITHOUT for the Etchguard without my permission and feel I was scammed they claimed it's their policy on all cars they sell. IS IT I WOULD THINK NOT WITHOUT THE CUSTOMER PERMISION OR KNOWLEDGE More