Spitzer Volkswagen Amherst - Service Center

David Hans was kind and courteous throughout my recent visits to the dealership. Despite a long list of problems I was experiencing with my 2009 Rabbit, he remained patience and encouraging. Thank you, visits to the dealership. Despite a long list of problems I was experiencing with my 2009 Rabbit, he remained patience and encouraging. Thank you, Dave, for giving "Jack" (my Rabbit) a fresh lease on life. You & your Team are the BEST !! More

David Hans has been our primary service contact since day 1. He is a courteous knowledgeable professional. We hope to have him on all of our future services. 1. He is a courteous knowledgeable professional. We hope to have him on all of our future services. More

I've been taking my cars for servicing to Spitzer VW in Amherst for about 17 years. I had a Jetta for 9 years and my Passat is going on 8. Dave Hans and his crew do a great job in keeping my car runnin Amherst for about 17 years. I had a Jetta for 9 years and my Passat is going on 8. Dave Hans and his crew do a great job in keeping my car running smoothly. I wouldn't take my car anywhere else. They are the best. More

Excellent service, friendly, inviting atmosphere. Got in for an appointment very quickly at a time that was convenient for me. They took my car right in at time I was scheduled and it was finished in a time for an appointment very quickly at a time that was convenient for me. They took my car right in at time I was scheduled and it was finished in a timely manner. More

Always a pleasure dealing with Spitzer Volkswagen in Amherst. Dave Hans is my trusted go-to guy for service on my cars. He is always courteous and very knowledgable. Amherst. Dave Hans is my trusted go-to guy for service on my cars. He is always courteous and very knowledgable. More

This has got to be one of the best service department I have had to do business with. David Hass is an excellent service rep. He is very knowledgeable and courteous And he has my recommendation to all have had to do business with. David Hass is an excellent service rep. He is very knowledgeable and courteous And he has my recommendation to all that are in need of servicing their automobile. More

Good Service My experiences with Spitzer VW service has always been good. David Hans has always been very helpful when scheduling and working with me when my Vol My experiences with Spitzer VW service has always been good. David Hans has always been very helpful when scheduling and working with me when my Volkswagens have needed service. More

Spitzer Volkswagen has taken good care of me, David Hans was very kind and was very thorough. Glad I don’t have to dread going to get my car maintenance like I used to. Thanks David! was very kind and was very thorough. Glad I don’t have to dread going to get my car maintenance like I used to. Thanks David! More

The Spitzer Volkswagen Amherst location is my go-to for any service the my car needs. David Hans with whom I try to schedule my car appointments always goes above and beyond when it comes to customer servi any service the my car needs. David Hans with whom I try to schedule my car appointments always goes above and beyond when it comes to customer service and the team of mechanics couldn’t do a more thorough and excellent job with my car. I’d give them 100 stars if I could. More

Just had the rudest experience ever with this organization. Called the Voltzwagon dealership and got Dave in service, I asked Dave if he could help me with having when my next oil change was due. organization. Called the Voltzwagon dealership and got Dave in service, I asked Dave if he could help me with having when my next oil change was due. Dave proceeds to ask my name, and car details, he said the last oil change was in December and when I asked when my next one was due, he says, “well when do Mitsubishi get oil changes we are a Voltzwagon dealership.” That to me was very snarky and down right rude. I said I wasn’t sure and since the Mitsubishi dealership had shut down, I was told to come to this location for service. After a little more belittling comments from Dave, I just told him that I was sorry I bothered him and hung up My experiences have always been top of the line with Spitzer until today, maybe it is time to find a Mitsubishi dealership that can respectfully answer my questions. More