Spitzer Volkswagen Amherst - Service Center

Routine Oil change and recall service I was pleased with my recent experience with Service at Spitzer Volkswagen and David Hans. He processed me quickly when I arrived and let me know abou I was pleased with my recent experience with Service at Spitzer Volkswagen and David Hans. He processed me quickly when I arrived and let me know about a recall issue for my Volkswagen Beetle. He let me know up front what the charge would be for the oil change and that there was no charge for the recall service. He was pleasant, polite and knowledgeable. My service was completed shortly and a nice clean car was waiting for me. Thanks! More

Dave Hans and his VW Amherst service team always provide great service. The service is great, and we know we can always depend upon the service team to provide an honest assessment of work needed, and fair great service. The service is great, and we know we can always depend upon the service team to provide an honest assessment of work needed, and fair pricing. More

Very rude on the phone no help at all with my problem. I will make sure I let everyone know about my experience with this dealership. will make sure I let everyone know about my experience with this dealership. More

Good Servive & a Fair Price David Hans ; scheduled the service at a time that was good for me; Service was completed on time and the car was washed and ready to go when I was tol David Hans ; scheduled the service at a time that was good for me; Service was completed on time and the car was washed and ready to go when I was told it would be done. David Hans does an outstanding job for the dealership with attention to detail and working with the customer. More

Excellent...real interest in customer...willing to work together to solve problem...Jude is a good conduit between customer and service...feel comfortable bringing car in as I know my concerns will be addr together to solve problem...Jude is a good conduit between customer and service...feel comfortable bringing car in as I know my concerns will be addressed/ More

First of all we found exactly the vehicle we were looking for, Secondly the trade in and the final price were great. Our visits to the service department have been easy and fast. for, Secondly the trade in and the final price were great. Our visits to the service department have been easy and fast. More