Spokane Hyundai - Service Center

Friendly service Even when things aren’t going well (like a long wait for the shuttle) everyone is friendly and attentive. Robert went out of his way to interact when Even when things aren’t going well (like a long wait for the shuttle) everyone is friendly and attentive. Robert went out of his way to interact when I returned at the end of the day. More

Great company Awesome company and great people to come to with a problem. Had a bad alternator brought it in and they fixed it under my three day warranty. Very tha Awesome company and great people to come to with a problem. Had a bad alternator brought it in and they fixed it under my three day warranty. Very thankful for these people at home Hyundai More

Quick and Easy Alex is always fully up to date on what is going on with my car. He is friendly and professional. I appreciate him always letting me know an eta when Alex is always fully up to date on what is going on with my car. He is friendly and professional. I appreciate him always letting me know an eta when the car will be done and putting a rush on things when possible More

Awesome Service was 1/2 the time projected! Never a worry about good quality workmanship. The service is always as advertised, quick and thorough. Many thanks Service was 1/2 the time projected! Never a worry about good quality workmanship. The service is always as advertised, quick and thorough. Many thanks. More

Good looking out. They swapped out my radiator for me and when the car started overheating i figured it was my thermostat since its common for them to go out after work They swapped out my radiator for me and when the car started overheating i figured it was my thermostat since its common for them to go out after work on the cooling system occurs. But it was a bad connection instead and they fixed it for free since no parts were needed. They kept their word on the guarantee their work provides. Just legitimately looking out for the customer every time. More

Another top notch service. I had a trunk lip rust problem on my 2015 Sonata. Alex Kern got it taken care of for me in a reasonable time. Fortunately it was covered under warrant I had a trunk lip rust problem on my 2015 Sonata. Alex Kern got it taken care of for me in a reasonable time. Fortunately it was covered under warranty. I am most happy with the service as usual. Thanks Alex More

Tire repair Robert, in service department was top notch as usual. Always keeps me updated and is extremely helpful. With a unplanned tire replacement, Robert was Robert, in service department was top notch as usual. Always keeps me updated and is extremely helpful. With a unplanned tire replacement, Robert was able to get me a loaner car after a day of car rental, saving me a couple hundred dollars!!! So much appreciated!!! More

Fast and Efficient Was met inside immediately by Robert who was ready to start my Hyundai’s check up and oil change. Was pleasant and accomadating. Was out in a reasona Was met inside immediately by Robert who was ready to start my Hyundai’s check up and oil change. Was pleasant and accomadating. Was out in a reasonable amount of time. More

Engine replacement My 2011 Santa Fe engine had to be completely replaced under warranty. It took three (3) months for the service department to receive the short block My 2011 Santa Fe engine had to be completely replaced under warranty. It took three (3) months for the service department to receive the short block and parts to put it together. While assembling the new engine the service department discovered they were sent the wrong part for one of the two heads needed. It took another month to receive the correct head and it took only a couple days to finish assembling and get my car back together. I am happy with the way Robert Storseth and the service department handled the situation, keeping me informed and having a loaner car for my use for four (4) months and six (6) days. I am very disappointed with the Hyundai Corporation in that I feel it should never have to take over four months to replace anything. They should have a better inventory not at the local dealership but at the Corporation inventory department. After four months I got smart and called the headquarters consumer services and I don't know if that moved things along but I had my car soon after that call. I made sure that consumer services understood I was not unhappy with the service department or Robert, I was unhappy with the Hyundai Corporation. The local service department should not ever have to wait that long to get parts. More