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Spokane Hyundai - Service Center

Spokane Valley, WA

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581 Reviews

581 Reviews of Spokane Hyundai - Service Center

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August 05, 2019

Great service I’ve never been disappointed with Spokane Hyundai, the staff are always friendly and helpful. Alex was awesome! Everything went smoothly from making m More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kern
August 05, 2019

Recommendation Work performed was top notch, as always. Thanks to Alex and team. Always look forward to bring my Hyundai in for service/maintenance when required. More

by novboy48
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Kern, Robert Storseth, Ashley Taylor, Joshua Driggs
July 31, 2019

good info about work done Prompt, convenient friendly service. I was able to drive my car right in to the service entrance with no waiting. Suggestion to put paper covering o More

by NEMMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Cornell, Alex Kern
July 29, 2019

Quick and efficient I came in on Saturday and needed and alignment. They were able to squeeze me in on short notice and got the job done quickly. More

by PRICEAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Price, Alex Kern
July 24, 2019

Staff was very patient and knowledgeable I was treated with respect and the staff was very professional. They explained the process and my work was completed sooner than the estimated time. C More

by DJDONOIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Crider
Jul 26, 2019 -

Spokane Hyundai responded

DJDONOIAN, Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Regards, Craig Fruin General Manager craig.fruin@spokanehyundai.net 509-944-3610

July 23, 2019

Just a dashboard rattle Dropped-off my car at 8:30 AM to have a dashboard rattle inspected. Sounded like it came from steering column area. I bought this car brand new on 5 More

by FASTEDDE777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Kern
Jul 23, 2019 -

Spokane Hyundai responded

FASTEDDE777, I am sorry you had a poor experience with our Service Department. Can we get you scheduled for an appointment right away to get that fix for you? What I would like to do is set you up with a Service Loaner so we can get the proper diagnosis and check out that fuse box door. My name is Nick and I am the Service Manager. My direct number is 509-944-3651. I look forward to helping you with this issue!

Jul 31, 2019 -

FASTEDDE777 responded

Nick, I have been (and currently) out of town. I may contact you shortly when I return. Thank you for your response. Ed

July 22, 2019

wonderfull customer service I was very impressed by the helpful positive attitudes of everyone I encountered at Spokane Hyundai. All the employees were friendly. I did have a lon More

by TIFFANYLETNES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
honestly I do not remember thier names. But a blonde man with glasses helped me check out and was very helpful and friendly.
Jul 23, 2019 -

Spokane Hyundai responded

Tiffany, We appreciate you for letting others know about your experience! I am happy to hear despite the longer than anticipated wait we made it an enjoyable one. If you ever need anything in the future, please don't hesitate to let us know. Take care! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

July 22, 2019

Great shop to work with! My wife and I stopped in with scheduled service appointments to get both of our vehicles worked on. Dropped off both vehicles with an oil change on o More

by mercerw2671
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Storseth
Jul 23, 2019 -

Spokane Hyundai responded

Mercerw2671, Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an excellent experience. We will share your comments with our team, and we look forward to working with you again down the road. Regards, Craig Fruin General Manager, craig.fruin@spokanehyundai.net 509-944-3610

July 20, 2019

Excellent service I was early for my appointment, they got me in early . Very much appreciated as I live out of town. Thank you Robert I appreciate your continued rec More

by DUSTI0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Storseth
Jul 23, 2019 -

Spokane Hyundai responded

DUSTIO, It is important our customers feel completely confident with the customer service they received, and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Regards, Craig Fruin General Manager, craig.fruin@spokanehyundai.net 509-944-3610

July 18, 2019

20K service Excellent service and follow through. They did exactly what they said they would do in the 1 hour promised. Staff were very friendly and professional. More

by LZAPF999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Storseth
Jul 23, 2019 -

Spokane Hyundai responded

LZAPF999, Our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are glad you enjoyed your recent visit, and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Regards, Craig Fruin General Manager, craig.fruin@spokanehyundai.net 509-944-3610

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