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Spokane Hyundai - Service Center

Spokane Valley, WA

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581 Reviews

581 Reviews of Spokane Hyundai - Service Center

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July 18, 2019

Fastest Fix NA Lost power in my Veloster turbo the previous evening. Called in the morning to set up an appointment for service. This is a second time I had this iss More

by Pete Slater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Storseth, Joshua Driggs
Jul 23, 2019 -

Spokane Hyundai responded

Pete, Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Regards, Craig Fruin General Manager, craig.fruin@spokanehyundai.net 509-944-3610

July 17, 2019

Amaaazing Service The staff has awesome and professional service. I'm so thankful that Mr. Robert is always there to explained the situation of our vehicle, very knowl More

by sexy670
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Storseth
Jul 23, 2019 -

Spokane Hyundai responded

Sexy670, Thank you for leaving us this great review! We are pleased to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Craig Fruin General Manager, craig.fruin@spokanehyundai.net 509-944-3610

July 16, 2019

Great service They where very friendly and accommodating to our schedule. Just wish the oil changes where prices in line with some others at 29.99 but they still ar More

by stokesfam09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Driggs
Jul 23, 2019 -

Spokane Hyundai responded

Thanks for choosing our dealership, Stokesfam09! We look forward to working with you again. Regards, Craig Fruin General Manager, craig.fruin@spokanehyundai.net 509-944-3610

July 15, 2019

Josh went above and beyond! I had an appointment scheduled to take care of a warranty issue and needed to add taking care of a screw in one of my tires to my appointment. Josh w More

by D McCall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Driggs
Jul 23, 2019 -

Spokane Hyundai responded

D McCall, We appreciate your kind words and recommendation! Thank you, Craig Fruin General Manager, craig.fruin@spokanehyundai.net 509-944-3610

July 11, 2019

Service call Well there are several items. But I will keep it down to two or three 1 did not finish on time. Over two hour over originall was 11 then moved to 1 More

by IDAKPOWELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No one told me there names
Jul 26, 2019 -

Spokane Hyundai responded

IDAKPOWELL, I am very sorry to hear about your negative experience with our service department. If you would be open to contacting me at your earliest convenience, I would greatly appreciate the opportunity to discuss your situation further. I look forward to speaking with you and regaining your trust in our business. Craig Fruin General Manager, craig.fruin@spokanehyundai.net 509-944-3610

July 10, 2019

Successful Recall Work They're going through a remodel so it was difficult to figure out where I should enter the building - some signage would have been nice. The service w More

by JCHRIST_LOVES_ME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 26, 2019 -

Spokane Hyundai responded

We are sorry to hear about the negative experience, and we appreciate your feedback. Please contact me directly so we can work towards a resolution. Craig Fruin General Manager craig.fruin@spokanehyundai.net 509-944-3610

July 06, 2019

Flat tire replaced Flat tire replacement was originally quoted at $150. The price was brought down to $80 and I wasn't charged a service fee to replace it. The work was More

by AK7674
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Storseth, Dom Hamilton
Jul 26, 2019 -

Spokane Hyundai responded

AK7674, Jeffrey, thanks for leaving this fantastic feedback! Customer satisfaction is our top priority, and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Craig Fruin General Manager craig.fruin@spokanehyundai.net 509-944-3610

July 05, 2019

Honest Robert has always been upfront of cost and repairs for my 16 yr old Hyundai. It’s been appreciated more than he knows. Thank you Robert More

by JOFREE19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruschard Dodd-Masters, Robert Storseth, Jordan Wirth
July 05, 2019

Awesome professionals Robert and Alex are so wonderful to work with. Always so nice, friendly and Very efficient. Suzanne is amazing too! always pleased with this group! More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Suzanne, Alex Kern, Robert Storseth
July 03, 2019

Competent and service oriented I brought my Genesis in for its 30K. They were thorough and concerned about my time. It was a pleasant experience and I would recommend it to others. More

by BILL.HEWITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kern, Joshua Driggs
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