581 Reviews of Spokane Hyundai - Service Center
Fastest Fix NA Lost power in my Veloster turbo the previous evening. Called in the morning to set up an appointment for service. This is a second time I had this iss Lost power in my Veloster turbo the previous evening. Called in the morning to set up an appointment for service. This is a second time I had this issue (overboost issue) so they looked through the last time I visited and just told me to bring it in. Had my car finished within the day. I would have expected a few days on the repairs especially since I essentially called them that morning at 930 and brought in the car 30 minutes later. No appointment, no scheduling anything, they just told me they would get to it as fast as possible. They paid for me to have a rental car to make it to school and work, and that night they called saying it was done. Very happy with how fast the work was finished. They also did all my 30K service work and oil change that I was due for in addition to fixing my power issues. Thoroughly happy. Thanks Josh, Robert and the rest of the crew. More
Amaaazing Service The staff has awesome and professional service. I'm so thankful that Mr. Robert is always there to explained the situation of our vehicle, very knowl The staff has awesome and professional service. I'm so thankful that Mr. Robert is always there to explained the situation of our vehicle, very knowledgeable and friendly. More
Great service They where very friendly and accommodating to our schedule. Just wish the oil changes where prices in line with some others at 29.99 but they still ar They where very friendly and accommodating to our schedule. Just wish the oil changes where prices in line with some others at 29.99 but they still arent too high at 53. More
Josh went above and beyond! I had an appointment scheduled to take care of a warranty issue and needed to add taking care of a screw in one of my tires to my appointment. Josh w I had an appointment scheduled to take care of a warranty issue and needed to add taking care of a screw in one of my tires to my appointment. Josh was great in finding tires for me on a Saturday - very impressed as my tire size can be difficult to find! Service was completed quickly and accurately! More
Service call Well there are several items. But I will keep it down to two or three 1 did not finish on time. Over two hour over originall was 11 then moved to 1 Well there are several items. But I will keep it down to two or three 1 did not finish on time. Over two hour over originall was 11 then moved to 1 2 did not show me parts that were remove or repaired 3 changed way to much for service performed More
Successful Recall Work They're going through a remodel so it was difficult to figure out where I should enter the building - some signage would have been nice. The service w They're going through a remodel so it was difficult to figure out where I should enter the building - some signage would have been nice. The service work itself seems to be fine. I came in to get one recall fixed, but they found a second in the system and went ahead and took care of that one as well. I waited for my vehicle to be finished and it took probably an hour and a half for both jobs. At first, it felt like the mechanic was just trying to be helpful and give me information, then it seemed like he was trying to get more money out of me. When the work was completed, he mentioned that I would be getting a survey. He then said the only review that would help him would be to give him 100% across the board... It doesn't seem right to me that he should have tried to influence the survey outcome at all - let alone blatantly telling me to give him the best possible score. If there are more recalls needing to be done, I may continue here. Or. I will see if my local repair shop can handle them instead. More
Flat tire replaced Flat tire replacement was originally quoted at $150. The price was brought down to $80 and I wasn't charged a service fee to replace it. The work was Flat tire replacement was originally quoted at $150. The price was brought down to $80 and I wasn't charged a service fee to replace it. The work was done 40 minutes earlier than expected. Overall good experience and good customer service. More
Honest Robert has always been upfront of cost and repairs for my 16 yr old Hyundai. It’s been appreciated more than he knows. Thank you Robert Robert has always been upfront of cost and repairs for my 16 yr old Hyundai. It’s been appreciated more than he knows. Thank you Robert More
Awesome professionals Robert and Alex are so wonderful to work with. Always so nice, friendly and Very efficient. Suzanne is amazing too! always pleased with this group! Robert and Alex are so wonderful to work with. Always so nice, friendly and Very efficient. Suzanne is amazing too! always pleased with this group! More
Competent and service oriented I brought my Genesis in for its 30K. They were thorough and concerned about my time. It was a pleasant experience and I would recommend it to others. I brought my Genesis in for its 30K. They were thorough and concerned about my time. It was a pleasant experience and I would recommend it to others. More