Sport Chevrolet

Extremely disappointing experience from beginning to end. I came in for what should have been a routine oil change and left with serious concerns about the service, inspection, and customer service I receive I came in for what should have been a routine oil change and left with serious concerns about the service, inspection, and customer service I received. Quecealla Turner’s responsibility: She provided me with a specific price and then failed to honor the price she quoted. I was subsequently left waiting approximately six hours, only to be told that my truck had been forgotten. As the employee handling my service, I expected accurate pricing, communication, and basic respect for my time. I received none of those. The technician’s responsibility: My Multi-Point Vehicle Inspection stated that my truck was in excellent condition. However, Oscar acknowledged to me that the young technician had provided inaccurate information on the inspection report. After service, I discovered missing hardware causing a clanking noise and an oil pan drenched in oil. I now have to have my truck independently reevaluated to determine what was missed or improperly handled. Oscar’s responsibility as Service Manager: Once I brought these concerns to him, I expected him to take ownership, investigate what happened, ensure the truck was properly reevaluated, and provide an appropriate resolution. Instead, after acknowledging that the inspection report was inaccurate, Oscar essentially attributed the situation to my truck being old and having high mileage. That did not address the inaccurate inspection or my concerns about what happened during service. The dealership owner’s response: I eventually brought the matter directly to the owner. He reimbursed the $175 oil-change charge, which I appreciate. However, when I asked the dealership to address the oil pan with sensor and radiator hose to make the situation right, I was told that nothing further would be done because of the truck’s age and mileage. I was not asking for anything unreasonable. I was asking the dealership to address specific concerns arising from this service experience. Instead, I am now having to spend additional time and money getting my truck independently reevaluated. Age and mileage should not eliminate a service department’s responsibility to provide accurate documentation and properly communicate with customers. If an older person had a medical procedure go wrong and was simply told, “You’re old,” that would not address what happened. The same principle applies when a customer entrusts a vehicle to professionals for service and inspection. My warning to owners of older or higher-mileage vehicles: be extremely careful. Get every quote in writing, verify every charge, carefully review the Multi-Point Inspection, ask exactly what was performed, and inspect your vehicle before leaving. Quecealla failed to deliver on the price and communication she provided. The technician’s inspection was acknowledged by Oscar as inaccurate. Oscar, as Service Manager, failed to provide the level of investigation and accountability I expected after being notified. And ultimately, the dealership chose not to address the additional concerns I raised beyond reimbursing the $175 oil-change charge. I came in expecting professional service and honest documentation. I left with additional concerns, additional expense, and a complete loss of confidence in this service department. More

Kasheem Wilkinson and the Dealership lied to me at least $8,000.00 over about a 2026 Chevrolet Silverado Custom BLUE price. CarGurus listed for around $40,545.00. Sport Chevrolet listed it at over $48,000.0 $8,000.00 over about a 2026 Chevrolet Silverado Custom BLUE price. CarGurus listed for around $40,545.00. Sport Chevrolet listed it at over $48,000.00. Told it was Dealer Add ONS and CarGurus is to blame. 🐂 BULlCRAP! Guess I'll sue Gibbs Fogarty. More

We had a great experience with Sport Chevrolet purchasing our 2026 Traverse. The entire process was handled remotely, which saved us a lot of time and hassle. Joshua and the team were responsive, transparent our 2026 Traverse. The entire process was handled remotely, which saved us a lot of time and hassle. Joshua and the team were responsive, transparent, and willing to work through all of our questions without the typical dealership pressure. What stood out most was their attention to detail. During the final inspection they discovered a small crack in the windshield and, rather than delivering the vehicle as-is, they replaced it with an OEM windshield before pickup. That level of professionalism gave us confidence that they wanted the vehicle to be right before handing over the keys. After shopping multiple dealerships and comparing offers, Sport Chevrolet delivered the best overall value and followed through on what they promised. We're very happy with our Traverse and would recommend giving them an opportunity to earn your business. More

The staff was exceptionally courteous and professional, demonstrating a willingness to accommodate vehicle needs. They were patient throughout the process and maintained a non-pressured sales approach. I h demonstrating a willingness to accommodate vehicle needs. They were patient throughout the process and maintained a non-pressured sales approach. I highly recommend their services. More

Charlie was absolutely exceptional throughout my entire car-buying experience. From the very beginning, he was patient, knowledgeable, and truly went above and beyond to help me. He worked tirelessly to fi car-buying experience. From the very beginning, he was patient, knowledgeable, and truly went above and beyond to help me. He worked tirelessly to find a solution that fit my situation and never made me feel judged or discouraged. His dedication, resilience, and willingness to advocate for me made all the difference. What stood out most was how much he genuinely cared about helping me get approved and driving away in a vehicle I loved. He took the time to explain everything, answered all of my questions, and remained supportive every step of the way. He made what could have been a very stressful experience feel manageable and reassuring. I am incredibly grateful for all of his hard work, professionalism, and kindness. Charlie exceeded every expectation, and I cannot recommend him enough to anyone looking for someone who truly has their best interests at heart. Thank you, Charlie, for going above and beyond and making this experience such a positive one. You are truly one of a kind. More

I bought my new 2027 Chevy Bolt from Sport Chevrolet. I had visited 2 other Chevy dealerships very close to me to filling out paperwork and getting quotes. I am so glad I decided to also visit Sport Ch I had visited 2 other Chevy dealerships very close to me to filling out paperwork and getting quotes. I am so glad I decided to also visit Sport Chevrolet, much farther away, before signing a deal. I worked with JR (Jairo Ramirez). He was far and away more knowledgeable about the car, and about Chevy's in general and about the process. It was delightful and educational as well to work with him. He also gave me a quote that beat the other offers I'd been given, by more than I expected. What is more, the day after I drove my new Chevy Bolt home, he contacted me to ask how I was doing with it and to offer to meet with me to review how it works and answer any question I had. So I drove the distance down there and it was enormously helpful to be the passenger as he demonstrated the use of the car and the interface with it and addressed all the questions I had. If you are considering buying a Chevrolet, be sure to visit at Sport Chevrolet before you make a final decision. (and ask for JR if you can!) More

JR was fascinating and showed great hospitality when we completed all the paper words and transactions. Especially, I really like how he tried to speak as clearly as possible when we had discussion over t completed all the paper words and transactions. Especially, I really like how he tried to speak as clearly as possible when we had discussion over the deal, as my mom barely spork English. Credits go to how hard he put his efforts to get out works done~! More

Abell was able to give me a good deal on my Equinox TV. He was quite responsive to my interactions leading up to the sale. I also got a better deal than I could get at two other Chevy dealerships for the s He was quite responsive to my interactions leading up to the sale. I also got a better deal than I could get at two other Chevy dealerships for the same or almost the same vehicle More