Sport Chevrolet
Silver Spring, MD
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I had a great experience at Sport Chevrolet when I purchased my Equinox. JR was extremely helpful and followed through every step with me. Everyone I dealt with that day, including Mr Fogarty and the purchased my Equinox. JR was extremely helpful and followed through every step with me. Everyone I dealt with that day, including Mr Fogarty and the finance manager made the whole process easy and enjoyable. I would highly recommend this dealer. More
My 2017 Silverado is misfiring constantly while driving and it’s been going on for a long time. When I use my scanner to check it, I get a P0300 code indicating misfires. I did some research and learned and it’s been going on for a long time. When I use my scanner to check it, I get a P0300 code indicating misfires. I did some research and learned that my specific vehicle has issues with the fuel injectors to the point where GM issued a “Special Coverage Adjustment N182198000” describing how to check the injectors, and to replace them if bad. Replacing them requires the fuel manifold to be removed. I brought my vehicle in for a Tuesday morning appointment 2 months ago and specifically asked that they do this check, since my truck was exhibiting all the symptoms described in the bulletin. I even brought a printed copy of the GM bulletin and left it with them. I kept calling and they kept telling me they had not had a chance to get to it yet. Finally on Thursday afternoon they told me that I needed a fuel pump for $1500. Replacing the fuel pump requires removing the manifold also. I asked them if they ran the check on the fuel injectors and they told me the mechanic refused to run that test because I needed a fuel pump. So – if I pay $1500 to replace the fuel pump, they might also replace bad injectors while they’re in there. But if I don’t pay the $1500, they refuse to run the diagnostic for the injectors in accordance with the GM notification. Hmmm… Needless to say, I paid the $200 diagnostic fee and picked up the truck. By the way, my scanner shows no codes associated with the fuel pump, and the truck is still misfiring. I guess I need to find a dealership that will run the diagnostic test that GM recommends. I’m pretty disappointed. More
My experience at Sport Chevrolet in Silver Spring, MD was very positive. Jairo “J.R.” Ramirez was great to work with and was very informative and patient. I did not feel rushed or pressured; instead I fe very positive. Jairo “J.R.” Ramirez was great to work with and was very informative and patient. I did not feel rushed or pressured; instead I felt respected throughout the process. I have always wanted a Cadillac, and now I am excited to have one. J.R. Was readily available and he handled all the details so that everything went smoothly and timely. I certainly recommend J.R. and his team at Silver Spring Sport Chevrolet. Ms Sharon More
Raul my salesman and Sport Chevrolet were excellent. I actually enjoyed the buying experience and got a great deal and after two months of driving, I’m still enjoying the car, absolutely no complaints. I actually enjoyed the buying experience and got a great deal and after two months of driving, I’m still enjoying the car, absolutely no complaints. Best vehicle I’ve ever owned. I recommend Raul and Sport Chevy to whoever asks me about my new car. More
I recently had a disappointing experience at Sport Chevrolet, Silver Spring that I feel compelled to share. After bringing my car in for an oil change, I discovered that the service team had mistakenl Chevrolet, Silver Spring that I feel compelled to share. After bringing my car in for an oil change, I discovered that the service team had mistakenly put the wrong type of oil in my vehicle. Upon realizing the error, I reached out to the dealership, hoping for a prompt resolution. Unfortunately, my concerns were met with indifference. I expected a higher level of service and accountability, especially given the potential damage that may occur from using the incorrect oil type to my 2025 Chevy suburban RST which supposed to taking a full synthetic oil. According to the receipt I was provided and the sticker on the windshield, the technician put a regular Oil instead. The lack of communication and urgency on their part was concerning. I had to take extra time out of my schedule to rectify this mistake, which should have been avoided entirely. I urge potential customers to exercise caution when choosing dealers. It’s critical to ensure that your vehicle is serviced by a team that prioritizes accuracy and customer care. I hope they can improve their processes to prevent this kind of issue in the future. More
Thank you for reaching out. However, I must express my extreme dissatisfaction with the way my vehicle issue was handled last month. The communication throughout the process was However, I must express my extreme dissatisfaction with the way my vehicle issue was handled last month. The communication throughout the process was unprofessional and unacceptable. To summarize, Calvin and I agreed on a price for the repairs and scheduled a date for me to bring in my vehicle. I made it clear that I live far away and that it would be more convenient to pick up the car from the shop where it was already located, as it was closer to my home. Despite this agreement, when I arrived, my car was not there. I attempted multiple calls, none of which were answered. Eventually, the dealership contacted me, informing me that they had taken the car and that I would have to pay them to return it to the original shop. Furthermore, Calvin, Charles, and their mechanic (who is supposedly their cousin) misled me and wasted three hours of my time. To make matters worse, the car was not repaired at all. When I took it to my personal mechanic, I was informed that the part had not been installed correctly, the issue had been misdiagnosed, and I had to spend additional money to fix the car properly. A proper diagnostic from the beginning could have saved me five months of frustration. Additionally, there was the tire issue where Vince unjustly attempted to involve the authorities, blaming me for the problem. In reality, the issue stemmed from an alignment and wheel bearing problem. Even after purchasing new tires, the problem persisted. I strongly believe that the previous owner, who is affiliated with the dealership—and that the car was previously owned by Charles and Calvin—was aware of these underlying issues. Rather than addressing them, it seems the dealership deliberately passed them onto a new customer. The level of dishonesty and unprofessionalism displayed by Calvin, Charles, Vince, and the mechanic is deeply concerning. Their conduct has not only caused unnecessary financial strain but has also severely damaged my trust in the dealership. I hope this matter is taken seriously to prevent similar experiences for future customers. More
Great, caring, and helpful people working here. Can’t say enough good things about Abel and Rodolfo. My car buying experience was the best! I have bought many cars in my life (71 year old male) and Can’t say enough good things about Abel and Rodolfo. My car buying experience was the best! I have bought many cars in my life (71 year old male) and I have NEVER had as good an experience as I did this time. Sport is a real gem in the rough. Check them out. Very hands on, caring ownership. More
Six months ago, I worked with Kramer at Sport Cadillac to special order a 2025 Escalade ESV for my wife, as I have done numerous times in the past. Fast forward to six months later, I receive a text from Kra special order a 2025 Escalade ESV for my wife, as I have done numerous times in the past. Fast forward to six months later, I receive a text from Kramer letting me know the vehicle has arrived. Unfortunately, due to Kramer’s absence, there was some miscommunication regarding the pricing, but this was quickly resolved. Sport Cadillac ran my credit and obtained approval for financing through Bank of America. In an effort to expedite the process, I asked if there was anything else I needed to complete. Two steps remained: proof of insurance and finalizing the trade-in value. My wife promptly secured insurance, and we emailed the Certificate of Insurance to Sport, arranging a time for delivery. To summarize, at this point, I had my special-ordered Escalade financed, insured, and ready for delivery, with only the trade-in process left to finalize. Upon arriving at the dealership, I provided both my wife’s and my driver’s licenses. The trade-in vehicle was inspected, and I was introduced to a salesperson unfamiliar with my transaction. She insisted on knowing the payoff amount for the trade-in vehicle before providing its value—an unusual request. When I questioned the reasoning behind this, I was told, “This is how we do things.” While skeptical of the process, I complied as it was late in the evening. The trade-in appraisal came back significantly lower than both my reserve and other offers I had received. When I questioned the discrepancy and referenced direct values from Kelley Blue Book, I felt rushed and dismissed. Already skeptical due to the demand for the payoff amount, I decided I would either keep my trade or explore other options for it elsewhere. At this point, I chose to step away for the evening and pick up the discussion with the Manager, Kyle, in the morning to ensure everything was handled properly. However, despite my calls and emails throughout the day, I received no response. That evening, I went to the dealership, only to find that my special-ordered Escalade—fully financed, insured, and paid for the year—had been sold to someone else. Needless to say, I was shocked and extremely disappointed by this experience. Not only have I lost the vehicle I spent months custom-ordering, but I am also now facing potential issues with a credit inquiry on my record and insurance I paid for a vehicle I no longer have access to. I expect a prompt response to address this situation and explore how this matter can be resolved. More

