Sport City Toyota

Brought my car for service, received excellent updates, quick oil change, and helpful brake fluid maintenance. quick oil change, and helpful brake fluid maintenance. More

Change battery, change engine oil, rotate tire , change computer , service change filters oil and gas old good computer , service change filters oil and gas old good More

I have purchased two Tundra's from this dealership. Both went well dealing with the fleet Managers Ed Allen and Jeff Jones. The finance dept was horrible with both purchases with disregarding what the Both went well dealing with the fleet Managers Ed Allen and Jeff Jones. The finance dept was horrible with both purchases with disregarding what the fleet manager and myself agreed to. I took my 2024 Tundra in for maintenance today along with recently getting a quote for a tri-fold cover ans asked the service advisor how much for install. He said $400 and over 2 hours because the had to calibrate a module. He became irritated over the phone because I was asking about the so called module. So when I went in today I happened to ask another derve advisor how much for a Toyota OEM tri-fold install is ne wrote down $539 so let the rip off the customer begin at that point. The other advisor I had originally talk to over the phone with pricingcame back in and I pointed out the variation in prices and again he became irritated and I knew there was a try to rip off the customer in play and I was irritated. They were not being up front with me and the customer service was bad with the advisor. Terrible customer service by this advisor. Terrible experience with the finance dept with both purchases trying to change several numbers and to try and make more $$. No wonder the reviews are so bad with certain departments of this dealership. More

Buying experience was exactly what Perry said it was. 90min buying process and I would definitely would buy again. 90min buying process and I would definitely would buy again. More

Go to Corey he is the best salesman hands down! ! I always have a great experience when dealing with him. He will not sale you short and he cares about the ppl that comes to him. ! I always have a great experience when dealing with him. He will not sale you short and he cares about the ppl that comes to him. More

This is one of the most heartless men I have ever meet. I went to him to ask him to assist me in verifying the maintenance that was performed on my used vehicle. I was have numerous issues with the car an I went to him to ask him to assist me in verifying the maintenance that was performed on my used vehicle. I was have numerous issues with the car and just needed assistance. Not sure if it was discrimination but I'm still waiting on that follow up. DO NOT PURCHASE ANY USED VEHICLE FROM THIS DEALERSHIP WITHOUT A WARRANTY BC YOU WILL NEED IT! More

Very poor customer service at this used car portion of this dealership. No second key FOB (I had to spend my own money for this), I was promised floor mats for my car, and salesman ignores my calls and te this dealership. No second key FOB (I had to spend my own money for this), I was promised floor mats for my car, and salesman ignores my calls and texts. I would definitely not recommend this dealership. More

My apologies, seems the beginning of my Review didn't appear on 18 May 2025 so: Sport City has serviced my vehicle prior to 2017. In 2017, purchased a vehicle and they serviced that one until it was (n appear on 18 May 2025 so: Sport City has serviced my vehicle prior to 2017. In 2017, purchased a vehicle and they serviced that one until it was (not my fault) totaled. That sale and service department was/is EXCEPTIONAL!!! PLEASE NOTE NOT SEEKING/WANTING A RESPONSE FROM SPORT CITY. ONLY WANT INFO TO ASSIST SOMEONE IN MAKING AN INFORMED DECISION PRIOR TO MAKING A PURCHASE. SPORT CITY HAD SUFFICIENT TIME TO CORRECT THE ISSUE AS TAUREAN ("TYRAN") FORTSON WAS INFORMED 22 APRIL BY MYSELF THAT I DECLINED THE VEHICLE AND YET HE/SPORT CITY TOYOTA DALLAS PUT THE PAPERWORK THROUGH WITH ME RECEIVING LOAN DOCUMENTS DATED 30 APRIL FIRST WEEK IN MAY. SENT EMAIL 08 MAY* TO LITHIA CARES, JEFFREY RUSHING AND GARY G WITH MY EXPERIENCE TIMELINE, ASKING THEIR ASSISTANCE IN PROMPTLY GETTING THE "AUTO UNWIND" DOCUMENTS TO DRIVEWAY AS AGENT AT DRIVEWAY STATED THEY HADN'T RECEIVED THE "AUTO UNWIND" PAPERWORK. SEEMS ISSUES ARE IGNORED UNTIL A COMPLAINT IS MADE AND THEN SOMEONE WANTS TO TALK/GET INVOLVED/ACT CONCERNED. 09 MAY* RECEIVED RESPONSE: "Hello, I have viewed your case. Corporate will not be able to assist you further at this time... Here's my HORRIBLE experience with Taurean-he was referred to me so contacted him. His customer service skills weren't up to par, however, my concern was to obtain a vehicle and Sport City was my 1st choice THEN. He was "anxious", as sent 2 texts 19 April AFTER me informing him I had something scheduled that am and would contact him AFTER I was done. His "these cars sell really fast" "I know..." messages were annoying after me informing him I'd call.him. Immediately, after I called him, calmly saying, "Hey, understand your hustle, but believe I said I'd call you. Your text messages were interrupting.." Him: "I'm a Tech. I was just helping out". The website indicated he was a Salesman AND he was a referral. He didn't inform me everything about the vehicle-a crack in the front; windshield wiper torn and hanging. When asked about it, "it's okay, that part won't touch the windshield", he stated. Fast forward (I have situation documented). Made down payment 21 April. Contacted him to ask if mats were included or separate. He stated he'd check and if not they'd be separate. I sent him the link he'd sent me for the vehicle and listed the page that showed the mats in the trunk. He didn't respond. 22 April contacted him to let him know I declined the vehicle and barely finished the last word before he became IgnoRANTLY irate, "DON'T YOU LET THOSE PEOPLE TALK YOU INTO BUYING A VEHICLE THEN YOU'LL HAVE 2 VEHICLES TO PAY FOR!!!" I put him on speakerphone so that dealership heard his ranting. All attempts to speak were overridden by Tyran. He calmed slightly whe I told him, I've not taken the vehicle, then began his ranting. I disconnected the call. Made a purchase at another dealership who has IMPECCABLE service-very helpful, pleasant AND KNOWLEDGEABLE if the vehicle. Tyran/Finance should've shredded the paperwork, but instead INTENTIONALLY sent paperwork over to Driveway Finance. I received Loan Documents that were dated 30 April, the first week in May. Credit alerts 06 May AND 07 May indicated the loan hit my credit reports. AGAIN, NONE OF THIS SHOULD'VE HAPPENED. Tyran indicated I want to be careful because dealerships pulling my credit could make it difficult for me to get a loan. Guess he was speaking of himself. I'll never return for a vehicle nor give any referrals. More

Liars. Took the keys to my trade in and refused to return them. Kept me in the office for hours until I caved in. Low class tactic. Took the keys to my trade in and refused to return them. Kept me in the office for hours until I caved in. Low class tactic. More