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Sport City Toyota
Dallas, TX
252 Reviews
Welcome to Sport City Toyota. We know that a lot of things have to come together in order to make for an enjoyable and satisfying car-shopping experience; and that's why we here at Sport City Toyota prioritize ... well, every aspect of our business, from our appearance and selection to our financing and service. When you're shopping for a new or used vehicle, you want big-city selection and small-town customer service -- the knowledge of professionals, and the thoughtfulness and concern of family. We're founded on family, and our sales, service, and finance experts treat every customer with the care and respect they deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 252 reviews
October 09, 2009
All was good until the sales manager was brought into the picture. I was able to test drive the vehicle and was quite impressed. I would have made a purchase if they were willing to sell it at a reasonable p picture. I was able to test drive the vehicle and was quite impressed. I would have made a purchase if they were willing to sell it at a reasonable price. My family and I sat down for negotiating the price and told the salesman we wanted to trade in our vehicle using the TX AirCheck voucher. The salesman said he had not seen this before and asked to take the information to his manager. This was a big mistake...we let him see our voucher letter and the voucher itself. Negotiations practically did not exist with this sales manager as he seemed to only want to sell the car for sticker price. My family and I said we were going to leave if that was the case. However, since he was holding on to our voucher, we couldn't really leave without it. After several attempts of asking for our papers back, he yelled at us and asked to be given some "courtesy" as he gave us. After his tirade, he threw our papers to the table as his way of telling us we could leave. Not only was he rude, but he was also disrespectful. He belittled my family and me in front of his staff and made a stereotypical racist remark. Needless to say, I will never step foot into this dealership again. Save yourself time and frustration and avoid this dealership! More
by oosc
Employees Worked With
Charles Williams (Sales Manager)
September 14, 2006
My trade-in was being driven by someone on the tollway and not paying the toll. I got a bill for the charges, told them I had sold the car to Sport-City. Called Sport-City, they said they would handle it. and not paying the toll. I got a bill for the charges, told them I had sold the car to Sport-City. Called Sport-City, they said they would handle it. Received two more bills from NTTA, called Sport-City again, same thing. I bought my car from them in February and it is the middle of September!! This is such a hassle for me and for no good reason except Sport-City did not do what they were supposed to. I am not pleased with my visit to the City, Sport City that is, and I regret doing business with them and will not do so again More
by minnymoore
