Sport Durst Chrysler Dodge Jeep Ram
Durham, NC
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We came in just looking around for a car in the very near future. But Colin Johnson gave us a few cars to look at and we liked the Dodge. future. But Colin Johnson gave us a few cars to look at and we liked the Dodge. More
I am a relatively new buyer, and wanted a very specific car. Mr. Johnson made every effort to get me the jeep I wanted. For two days he kept me constantly informed of the different jeeps he was able to car. Mr. Johnson made every effort to get me the jeep I wanted. For two days he kept me constantly informed of the different jeeps he was able to find in the area that he could get me. Ultimately he found me the jeep I wanted and I got a great deal. I couldn't be happier with the dealership and Mr. Johnson's effort for getting me the car I wanted. More
Michael Day was wonderful and gave great customer service. He walked us over to the Dodge dealership and stayed with us until the very end! I would recommend anyone to come visit him. service. He walked us over to the Dodge dealership and stayed with us until the very end! I would recommend anyone to come visit him. More
Eric met us on the sales floor at closing time, offered to have the car we wanted (it was in Detail at the time) available any time the next day, and did not disappoint us. Eric was busy with another custo to have the car we wanted (it was in Detail at the time) available any time the next day, and did not disappoint us. Eric was busy with another customer when we arrived, so Colin assisted us with the test drive and answered all our questions. In a few brief moments that we were alone, five different sales associates approached us to ask if we were being helped or if we needed anything. It is evident that customer service is a high priority at this dealership. I had not actually planned on buying a vehicle that day. However, I was so impressed with the staff and with the Jeep (our 3rd Jeep!) that I bought it and took it home the same day. My husband and I have bought eight vehicles from dealerships, and six vehicles from individuals over the past 30 years - this was the easiest vehicle purchase we have ever made. The Sport Durst staff was professional, friendly, informative, and responsive to everything we needed. I would highly recommend them to anyone wishing to purchase a vehicle. More
Thanks to the knowledgeable and kind staff at Sports Durst, I am the PROUD OWNER OF A Chrysler 300!!!! Jack carefully listen to our needs and desires, and assisted us with great professionalism every Durst, I am the PROUD OWNER OF A Chrysler 300!!!! Jack carefully listen to our needs and desires, and assisted us with great professionalism every step of the way. Edgar also was excellent. He told us all about the features of the vehicle and made sure we knew where each feature was and how to use it. Jack and Edgar were very eagered to satisfy our questions and concerns. I would highly recommend Sports Durst, Jack and Edgar! Thanks again Santea B.& Milton More
Jack Holt is a great person to work with. I would have to say this has been my best experience buying a new vehicle ever. Jack never used pressure or manipulation as a sales technique - he was honest and fai say this has been my best experience buying a new vehicle ever. Jack never used pressure or manipulation as a sales technique - he was honest and fair at all times. He always followed through and kept his word. I would recommend Jack and Sport Durst to anyone I know that wants to purchase a vehicle. Working with Edgar Roman after the sale was an awesome experience also. I love the concept of having someone go over the vehicle to explain all the features. The whole Sport Durst team is awesome! More
I had a very good experience at your dealership. I am always apprehensive of dealers but everyone at the dealership was friendly, helpful, and considerate. always apprehensive of dealers but everyone at the dealership was friendly, helpful, and considerate. More
I went to Sports Durst to test drive and purchase a Ford Escape that I found on the dealership's website. I was greeted by sales person Eric Kelly. Mr Kelly was pleasant but failed to listen! Although he wr Escape that I found on the dealership's website. I was greeted by sales person Eric Kelly. Mr Kelly was pleasant but failed to listen! Although he wrote my name down multiple times and I was wearing my name tag from work he continued to call me by the wrong name!! He even left voicemail messages calling me the wrong name!! If your going to sell a car you should really call the person by their name, especially after you have written it down several times and the person is wearing a name tag! Secondly during the test drive Mr Kelly decided that he needed to point the rear brake lights out, it was raining and I know what a brake light looks like!!! It was very clear that I knew more about the Escape and its features than he did. There was a problem with the radio, the Escape was still under warranty okay but as it was a concern when I asked i was informed that this was not a Ford dealership, umm i drove to Sport Durst I knew where i was and by the way i own a Hyundai!! Mr Kelly kept pushing the Escape and that I was going to take it home that same day despite the fact that I had said in the beginning I did not want to finalize any deal until the next day. He was taking the stickers off the Escape and saying here are your keys!! Had Mr Kelly stopped and actually listened then he would have known that I did not want the Escape after driving it, I wanted to purchase a newer Hyundai SUV. He did not listen, he kept pushing and calling me the wrong name so the end result was no sale!! Oh and the icing on top of this experience was recieving an email from Mr Kelly thanking me for my purchase!! More
I recently had the pleasure of working with Jack Holt. He was extremely helpful when tring to make my decision to buy from Sports Durst. I had originaly wanted to buy a used car but was persuaded in to buyin was extremely helpful when tring to make my decision to buy from Sports Durst. I had originaly wanted to buy a used car but was persuaded in to buying a new Dodge. From walking up to the building to leaving with my new car I felt very comfortable. Along with friendly customer service from Jack, the building was very clean and inviting. Thank you all for working with me when other dealers would not and making my new car buying experience great! Sincerly, Ashley R. More
Sport Durst was a great help because of Jack Holt. If the Sport Durst was a great help because of Jack Holt. If the ratings could go to 10 thats what he would get. He maximized every possible customer servic Sport Durst was a great help because of Jack Holt. If the ratings could go to 10 thats what he would get. He maximized every possible customer service creteria. He was true to his word and looked out for me the whole time. Always straight forword. He is an excellent assest to the company. He made visiting sport durst an excellent experience. More