Sport Subaru South

Be factual I called in late December to ask about the 2017 Camaro and let the sale’s agent know that I was out of state. We agreed that he would send me a video walk-around tour of the car. We came to an 2017 Camaro and let the sale’s agent know that I was out of state. We agreed that he would send me a video walk-around tour of the car. We came to an agreed on price and I secured a bank check, then made arrangements to fly to Orlando with a friend. I was greeted by the sales agent, and he introduced me to the car. As he went to get the key fob, I inspected the vehicle and immediately found the cracked facia/splitter below the fender. There was no mistaking that it was a broken part. I drove the car around the block following the suggested route and upon my return, I was greeted again by the sales agent. He walked up to me as I exited the vehicle. With me standing by the driver’s side door of the car, I was asked what I thought of the car and I expressed disappointment that the broken splitter/lip was not disclosed and pointed in the general direction of the front of the car. The sales agent walked around me, and his eyes were immediately drawn to the broken part. Perhaps this is subjective, however, considering he walked around the car taking a video with is phone, I find it extremely difficult that it went unnoticed by him. Later, I asked him why this was not disclosed when we spoke on the phone, to which denied not seeing it. He stated that he was a veteran and wouldn’t lie to me about something like this. Interestingly, I too am a veteran and feel a bit betrayed. I asked if there was any room to negotiate on the broken part and the sales agent spoke to a manager, came back and asked what I was looking for. We looked up the part and agreed to $300 price reduction. He took the request to a manager and upon his return, I recalculated the offer and noticed that the $300 reduction was changed to $279 instead. The sales agent defended the manager claiming this was the best they could do. Of note, the part has been repaired at a cost of over $617 at my expense. There was a significant delay in meeting with the finance person and was reassured multiple times that he was entering in data to make the process faster. When I was greeted by the finance rep and as I was seated, I was asked which car I was buying at which point he began asking me questions and entering in data to the computer. So, he had not been entering information into the computer as I had been told. As I signed some of the paperwork, I noticed that the title work was incomplete, and I asked him if I should fill in the missing information. He declined and stated that the “girls at the DMV can figure that out.” One month later, I called about the paperwork and mentioned that the temporary tag had expired. I was informed that the dealership would refund me for the taxes paid to my state and the paperwork I would need would be overnighted to me. While I signed a power of attorney to allow this dealership to handle processing the tag and title, I am curious why the staff did nothing with my paperwork and left the burden of applying for a tag and title after the fact. Very frustrating. Overall, I had a very unsatisfactory buying experience and was deceived on multiple occasions. Am I disgruntled? No. However, as a business owner/partner in my firm, I would want to know of a customer’s experience if my reputation was important to me. More

They shouldn’t put $999 Exterior Protection Coating & $445 So-called Preparation Fee on purchase contract when they emphasizing No Dealer Fee. Trade in price is not impressive. E-price discount is only $ $445 So-called Preparation Fee on purchase contract when they emphasizing No Dealer Fee. Trade in price is not impressive. E-price discount is only $250 compares to others over $2463 online showing transparently.Buying car with them need to prepare extra time to negotiate. I ended up buying from other dealer. It’s went smooth and transparently. No surprise fee. More