
Sport Subaru South
Orlando, FL
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The dealership damaged our dash and trim during air bag replacement. Richard and Monty examined the problem and said the would fix it. When we picked the car the trim had being replaced but the dash still replacement. Richard and Monty examined the problem and said the would fix it. When we picked the car the trim had being replaced but the dash still had scratches and cracks ,Monty proceeded to tell us the they were not going to fix the cracks, and damage to the dash because it was not there fault. We got very upset and my husband stormed off it was at that time they did a about face and decided to do the right thing. Our dashboard is not perfect like it was before the repair but we can live with the results. More
Service advisor Natalie Deonath is very professional, courteous & efficient. I took my my car twice this month for oil change & for alignment. I am very happy with both services! courteous & efficient. I took my my car twice this month for oil change & for alignment. I am very happy with both services! More
Clean, professional, organized, I drive quite a Clean, professional, organized, I drive quite a distance to go there Darlene is awesome. The high quality of service would make me more likely Clean, professional, organized, I drive quite a distance to go there Darlene is awesome. The high quality of service would make me more likely to buy another Subaru More
Richard and crew were efficient and thorough in a faster than quoted turnaround on a 12 month service and inspection. We will keep coming back for service. than quoted turnaround on a 12 month service and inspection. We will keep coming back for service. More
The service was outstanding. I came just change Airbag and finally I left care in Subaru dealer for 10 days. Richard provide excellent service, explained every details about repair and finally offered me and finally I left care in Subaru dealer for 10 days. Richard provide excellent service, explained every details about repair and finally offered me rental car. I will be back for change a oil because of him. Thank you again for Richard outstanding service. Zdislava Novenkova More
I always have a wonderful service experience at Sport Subaru South. Staff is always kind and considerate. Location is always well kept. Thank you for your service. Subaru South. Staff is always kind and considerate. Location is always well kept. Thank you for your service. More
All good and kept me up to date. Device advisor did a great job with everything. The car covering were a great idea. Thank you great job with everything. The car covering were a great idea. Thank you More
These salesman like to put up this guise like they're helping you just to end up xxxxing you over in the end. Car runs nice and Doug was the only one that showed an ounce of class over there. First of al helping you just to end up xxxxing you over in the end. Car runs nice and Doug was the only one that showed an ounce of class over there. First of all Robert the finance manager told me that the financing was done with my bank and also that with my credit score that my apr would be 7.9% which would have been lower if he banked with my bank because my credit score was over 700 and second of all he did not tell me we were banking with Ally. I tried to negotiate as the paperwork says negotiable all I got was the runaround and a bunch of mumbling. They claimed they were getting the car ready and checking everything to be ready for when I picked it up (stuff like paint protection and etc.) but when I test drove the car the air in the tires were low and when I picked it up they were still low so i'm not sure what kind of checking they did but I know I had to pay a fee for it and it came with the worst windshield wipers I've ever seen. I only agreed in the end due to the payment not being high because I have good credit and had a big down payment however it just seemed like these guys kept wanting to add fees and extra stuff just so I had to finance a higher price when in reality I should have paid a lower price. How do you put down $21K down payment on a car that was a little over $24,000 and still have to finance $10,000 does that make sense to you? Would you have paid this? I definitely don't think so. Also Arthur tried to get me to get the car with no down payment which even the person reading this knows that, that is some xxxxxxxx. However what pissed me off was him telling me that if I did it today that I would be getting "the car of my dreams" i'm not a child and I do not need to be treated as such. I came in to get a car because I needed a car with more power and I was tired of driving the old car due to me having to constantly fix things on it. I'm not some kid coming in looking to get the "car of my dreams", i'm the same as all these other people who come in and buy a car so at least have some decency to not treat me like some child who just wants a fast car. The only redeeming quality is the car because the car is great but I feel disrespected and cheated by these salesmen but I guess this is just "their job". I understand that by making me finance more and adding on more fees may make their commission pay higher however that doesn't excuse this grimy way of doing it. The fake smiles was all just part of their ploy to get me good which they did so kudos to you. I hope any other person that comes to buy a car from y'all don't fall into the same trap. Have a nice day. More

Gracias Giovanni por tu servicio y tu gran ayuda, buscaste todas las opciones para que saliera con el vehículo. Eres un gran vendedor, mil gracias 😊 buscaste todas las opciones para que saliera con el vehículo. Eres un gran vendedor, mil gracias 😊 More