I purchased my truck at Spradley Barr in Greeley and with the purchase I bought 12 oil changes. The first 2 oil changes went great, the 3rd and most recent oil change did not. First issue: during the routine questions asked when I dropped my truck off was “ are we rotating the tires?” I specifically said, “ no, they are bran new, less than 500 miles on them. I do not want them rotated.” First thing I noticed when I picked up my truck was they rotated them. Oh well, not the end of the world. I then drove to a friends house where I parked in his driveway leaving my truck overnight. The next morning I pulled my truck out of his driveway to find a huge mess of dirty oil that had dripped from my truck. This was a spotless driveway in a nice neighborhood, I felt horrible knowing my friend is also ocd about cleanliness. I drove straight back to Spradley Barr and alerted them of this. They apologized and sprayed the bottom front of my truck off. It appeared that the oil filter was dropped/ spilled during the change and it did not get cleaned up. I then drove home and parked in my driveway where I saw more oil dripping. I grabbed some rags, got on my back and crawled under my truck. I cleaned up a large amount of dirty spilled oil that would have dripped on my driveway or wherever I parked next. I was very upset and chose to wait a day to call them so I could calm down and not over react. The next day I received the customer satisfaction call from them and I told her about my issues. She had the service manager call me that afternoon. He apologized, agreed this was not right. I asked what they wanted to do about this and how they wanted to handle it. He told me he needed to talk to someone and would get back to me the next day. The oil change was Friday September 21, I spoke with the manager the following week, and to this day, October 22, I have not heard from anyone. It’s been a month. That’s my biggest concern. I still have 9 more prepaid oil changes left, and I’m not sure that I’m comfortable taking my truck back there. I had to clean the mess they left under my truck, and my friend and I had to clean his driveway. If you have ever tried to clean dirty oil spilled on concrete, you know it stains!